Get more protection and support virtually everywhere life takes you.
FAQ
If your eligible home entertainment or smart home product experiences a covered breakdown, we’ll repair or replace it for you. Limitations and exclusions apply. See Terms and Conditions before enrollment.
24/7 access to Asurion Experts who can answer virtually any tech question about your covered home entertainment and smart home products via app, web, chat or phone.
Two in-home visits per 12-month period from Asurion Experts to help you configure, set up and optimize smart products, or choose the best Wi-Fi devices for your home.
Avoid risky websites, safeguard your data when connected to public Wi-Fi, and receive ID theft alerts by downloading the Digital Secure app.
Open the Modal
If we determine that we cannot service your product as specified in this Plan, we may replace it with a replacement product, or we may at our discretion, issue you a gift card or check based on the replacement value, age and condition of the product, as determined by us, immediately prior to the breakdown.
The Tech Coach app collects data from the user’s device to facilitate certain Tech Coach Home services, including but not limited to the tap-to-call, tap-to-chat and device optimization and insights functionalities. This data is used solely for Tech Coach services. The Tech Coach app is provided by Asurion Mobile Applications, LLC. For complete details, see the Tech Coach terms of service. Device must be on and within the Verizon Wireless Data Network Coverage Area for the Tech Coach app to function. Data usage applies for download and use. The self-help and proactive support functionalities are available at no charge.
Limitations and exclusions apply. See Verizon Protect Home Technical Support Terms of Service for details.
A smartphone is required to download the Digital Secure app. Select features may be accessed on tablets and computers. OS restrictions apply: Android 4.4+ & iOS 11+. Enroll in identity theft monitoring via the app. Verizon does not monitor all transactions and cannot protect against all identity theft. Customers should contact the three national credit bureaus to monitor credit report.