We’ve made some changes that are not applicable in NY or for NY customers. NY customers, find out how to protect your device here.

Break free from worry with Verizon Mobile Protect.

Same-day delivery and setup for replacement smartphones1 and new devices2 purchased from verizon.com.Plus, 24/7 access to digital security and privacy tools3 and Tech Coach expert support.4

Safer inside
and out.

Protect and secure eligible devices with
everything from same-day
replacements to
cracked screen repair to ID theft alerts.

See details


For 1 device.


For 3 registered lines.

Love your phone?
Keep it safe.

Watch a quick overview to learn
how to get it protected.

All the ways
you’re covered.

View the brochures to learn more
about device protection.

Available for replacement smartphones¹ and new devices purchased here.²

Get it fixed fast for only $29 each time you need it.³

Just book an appointment at a Verizon-authorized repair facility, and we’ll take care of it.⁴

Get help to optimize your device and connect it to virtually anything else—now available from select smart home speakers.

Experts5 to optimize your digital security and privacy tools7 and help resolve security vulnerabilities that can impact your personal identity and online privacy.

Benefits provide ID theft monitoring, secure Wi-Fi, and screening and blocking of robocalls.7 Download the included apps: Digital Secure and Call Filter.

Enjoy longer device life with deep cleanings and expert-led diagnostics to optimize speed, performance and battery life.8

Limitations and exclusions apply. Refer to applicable footnotes below.

Let's get

Step 1

Enroll within 30 days of
activating your device.

Step 2

Download the Digital Secure,
Call Filter and Tech Coach apps.

Step 3

Relax knowing your
device is protected.

Have questions?
We’ve got answers.

To be eligible for Verizon Mobile Protect, you must enroll either:

  • Within 30 days of one of the following events:
  • Purchase or upgrade to a new device and activate it on a new or existing line
  • Bring your own eligible device that meets the following criteria:
  • Is fully functioning, without damage (including cracked screens) and free of defects
  • Isn't lost or stolen
  • Is activated on a new line (not an existing line)
  • During an open enrollment period

To be eligible for Verizon Mobile Protect Multi-Device, you must meet the requirements for Verizon Mobile Protect above, and you must also have 3 – 10 lines on your account with eligible devices.

You can check your eligibility in My Verizon. If Device Protection is listed under the Get Products tab, you're eligible to enroll.

If you're bringing your own device, you can check device compatibility before signing up for a new line of service.

Note: New York customers and prepaid accounts aren't eligible for Verizon Mobile Protect at this time.

Verizon Mobile Protect Multi-Device provides flexible account coverage to be used across 3 – 10 lines with eligible devices.

Verizon Mobile Protect protects devices used on a single enrolled line.

Verizon Mobile Protect Multi-Device may be a better option than enrolling in for individual lines because:

  • You can file a claim for an eligible device used on any line on your account (provided that you have an open registration). You don't need to select which lines you want covered until something happens. Once you file a claim on a line, that line is registered on your account. You'll still have 2 more registrations available that you can use for any other eligible device active on another line on your account. Claims and registrations roll off after 12 months, provided that no further claims are filed within that 12-month period.

If you register 3 lines for coverage and have other lines on your account that you want to cover, you can add Additional Coverage for up to 7 additional lines, for just $11.40/month per line. Each Additional Coverage gives you 1 more registration and 3 more shared claims.

  • You have a pool of shared claims to use across any registered line (once enrolled in multi-device coverage). If you cover your lines individually, you get 3 claims/line in 12 months, and those claims can only be used for that covered line. With Verizon Mobile Protect Multi-Device, you get 9 pooled claims to use across all 3 registered lines within a 12-month period. If you want to file 9 claims on the same line within that 12-month period, you can.
  • You get technical support, security and privacy, spam call filtering and public Wi-Fi security for all eligible devices used on up to 10 lines on your account. If you sign up individually, you'll have those features for only the enrolled device.

Please visit the device protection FAQ page here: (https://www.verizon.com/support/verizon-mobile-protect-faqs/)