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How do I use my Fios TV Voice Remote?
Press the microphone button on your remote and talk. You can search for a show, go to a specific channel, or pause, rewind or fast forward.
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Does the remote use Bluetooth technology?
Yes, with the Fios TV Voice Remote, you no longer need to point the remote at the set top box.
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Google Home
Follow these quick steps to start controlling your Fios TV with Google Assistant.
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Amazon Alexa
Go here for step-by-step instructions to start using Amazon Alexa to watch Fios TV.
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Do the Fios TV One Minis need coax cables?
No. Because they’re connected to the main unit by Wi-Fi, they do not need coax cables. You can connect up to four Fios TV One Mini by Wi-Fi.
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Can I watch my shows outside?
Yes. Wi-Fi connectivity allows you to set up a Fios TV One Mini virtually anywhere in range of your Wi-Fi, as long as you have a power source.
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What devices are compatible with the Fios TV Home app?
Supported devices include select Apple TV, Fire TV, and Verizon Stream TV devices. For a detailed list of devices, please click here.
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What can I do with the Fios TV Home app?
Discover and watch your Fios TV content — live, on-demand, and DVR — through the Fios TV Home app on select devices when you order a Streaming Device Connection and are connected to your home router on your own device.
For additional support information click here.
Streaming device connections are for in-home use only and require at least one installed Verizon Media Server or Fios TV One set-top box and one Fios Quantum Gateway Router or Fios Router. Non-Verizon routers cannot access all channels or manage and stream DVR recordings through the Fios TV Home App (“App”). App must be installed on a supported streaming device, which you must authorize for access. Supported devices include Apple TV HD or Apple TV 4k running tvOS 13 or above and Amazon compatible devices running OS 7.0 or above including Fire TV Stick - 3rd Gen/ Fire TV Stick Lite/ Fire TV Stick 4k / Fire TV - 3rd Gen (pendant/box) / Fire TV Cube. Streaming devices do not support all features or content available through set-top boxes. VOD library content, purchases and rentals are restricted (titles purchased or rented through set-top box can be viewed through the App); Fios TV Kid’s Portal feature is not accessible; Fios TV Widgets and third party integrations ar not available; and all content is transmitted in HD/SD formats only.
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Is Fios TV One 4K capable?
Yes! Fios TV One is compatible with 4K Ultra High Definition (UHD) enabled devices so you can experience available 4K programming with a picture resolution that’s nothing short of incredible. With select content available in 4K, all those bold colors and crisp lines will make your favorites shine. And now Fios TV One customers can purchase or rent select Video on Demand movies in 4K.
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What shows are in 4K?
Select 4K content is currently available in 4K-enabled devices including Fios TV Video on Demand movies available to purchase or rent. And as more networks broadcast in 4K, your TV entertainment will get even more amazing.
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Netflix
They’re easily accessible from the channel guide or with your voice remote. Tune to channel 838 for Netflix. Or press the speaker button on your Fios TV Voice Remote and say "Netflix"
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YouTube
They’re easily accessible from the channel guide or with your voice remote. Tune to channel 837 for YouTube. Or press the speaker button on your Fios TV Voice Remote and say "YouTube"
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Pluto TV
They’re easily accessible from the channel guide or with your voice remote. Tune to channel 839 for Pluto TV. Or press the speaker button on your Fios TV Voice Remote and say "Pluto TV"
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How does a DVR work?
A DVR is a Digital Video Recorder or a computer that stores and plays TV content. You can record multiple shows at the same time while watching a live TV show so you don’t have to miss one of your favorites. One of the best features is that you can play, pause, rewind or fast-forward live TV.
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How many shows can you record with a Multi-Room DVR at once?
Fios offers two levels of DVR services*:
- Fios Multi-Room DVR Enhanced service – watch on up to 5 TVs and record up to 6 shows at once.
- Fios Multi-Room DVR Premium service – watch on up to 10 TVs and record up to12 shows at once.
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Can I watch shows on my Fios DVR away from home?
Absolutely. Fios customers with Multi-room DVR service can stream nearly all of their DVR recordings from anywhere they have an internet connection using the Fios TV Mobile app^. You can even manage recordings and settings from your compatible smartphone or any connected computer. Verizon Wireless customers can stream on the Fios TV Mobile app data-free (data-free offer not available in California)^.
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How do I get the app?
Fios TV Mobile app is included at no charge with your Fios TV subscription and can be downloaded to your mobile devices from Apple App store, Google Play Store or Amazon App store. Learn more at www.verizon.com/home/fios-tv-app/.
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I am a Verizon Wireless customer, do I need to pay for data when I stream?
No, Verizon Wireless customers stream data-free on the Fios TV Mobile app. Data used on the Fios TV Mobile app will not count toward your Verizon Wireless data limit. (data-free offer not available in California)
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When can I start using the Fios TV Mobile app?
Start streaming as soon as you order. After you place your Fios TV order, download the Fios TV Mobile app and start streaming right away -- even before your home service has been installed.