The Fios TV Home app lets you watch Fios TV on your own streaming device connected to your TV in your home. The app makes it easy to find content from an ever-growing catalog of networks and On Demand titles.

• Home - Central hub for live TV, On Demand and recordings.
• Live TV - Access live channels and the Guide.
• On Demand -  Browse free on-demand content.
• Store - Buy or rent on-demand content.
• Search - Find specific movies, shows, channels, teams or actors.

To use your own streaming device as a connection for Fios TV content in place of a traditional set-top box, you must:

• Be subscribed to an eligible TV and Home Internet Package.
• Have at least one installed Verizon Media Server or Fios TV One set-top box.
• Have a Fios Quantum Gateway Router or Fios Router.
  • Important: Non-Verizon routers can’t access all channels or manage and stream DVR recordings through the Fios TV Home app.

We require that you have at least one Verizon Media Server or Fios TV One set-top box to use your own devices.

Yes, you can use the Fios TV Home app for streaming on:

Limited devices:

• Some service packages let you connect 1 or 2 compatible streaming devices.
• Each device must be authorized individually.
• You can switch authorized devices, but each device can only be authorized twice per calendar month.
• Unauthorized devices can’t view content.

Unlimited devices:

• Some service packages let you use an unlimited number of your own devices.
• You don’t need to authorize individual devices.
• You can view content on any device with your Verizon username and password.

Good to know: Streaming devices support a maximum of 2 active linear (non-VOD) video streams or 2  DVR streams at a time. 

Currently, we require that you have at least one Verizon Media Server or Fios TV One set-top box to use your own devices.

If you'd prefer to use your own device in place of an existing additional set-top box in your home:

• You can sign into your account online or contact Customer Service to request to do so.
• You may be required to update your service package and other equipment (additional fees may apply).
• You’re required to return your Verizon set-top box. If you don’t return your set-top box within 30 days, you may be charged an Unreturned Equipment Charge.
• When your order is complete, we’ll send you an email with instructions to start watching content on your own device(s).

Note: You must always have at least one Verizon Media Server or Fios TV One set-top box. This option is limited only to eligible plan subscribers.

You can sign into your online account or contact Customer Service to request a set-top box. You may be required to update your service package and other equipment (additional fees may apply).

Devices that support the Fios TV Home app:

• Verizon Stream TV with OS version 10 or higher
  
  • All Stream TV devices except Stream TV Soundbar

These Apple TV devices with OS version tvOS 16 or higher

• Apple TV HD
• Apple TV 4K

These Fire TV devices with OS version 7.0 or higher

• Fire TV Stick 4K Max
• Fire TV Stick - 3rd Gen
• Fire TV Stick Lite
• Fire TV Stick 4K
• Fire TV - 3rd Gen (pendant/box)
• Fire TV Cube
  
• Amazon Fire TV - TCL and TCL Class S3
• Amazon Fire TV 2-Series
• Amazon Fire TV 4-Series
• Amazon Fire TV Omni Series
• Toshiba C350 Fire TV Series
• Insignia F20 Fire TV Series
• Insignia F50 Fire TV Series
• Pioneer 4K UHD Fire TV

Note: App content transmits in Standard Definition / High Definition formats only. The list of supported devices is subject to change.

We’re continuing to work on supporting additional streaming devices. Continue to check this page for the latest list of supported devices.

No. You’re considered In-Home only when your device is connected to the Fios router provided with your Fios Home Internet service. When your device isn’t Wi-Fi connected to your Fios router, even if it’s physically next to it, your access is considered Out-of-Home.

No. The Fios TV Home app is for use in the home only.

No. When you’re at another location with Fios TV that isn’t your home location, you’re considered out-of-home. The Fios TV Home app won’t work out-of-home.

Visit our Fios TV Mobile app page.

Once your order completes (or service is activated, for new subscribers), we send you an email with instructions about downloading and activating the Fios TV Home app:

• If you choose a service package that lets you connect 1 or 2 compatible streaming devices, you must authorize each individual device for use. 
• Choosing an unlimited number of your own devices as part of your service package means you won’t have to authorize every individual device. You’ll be able to view content on any device with your Verizon username and password. 

Good to know: Fios Technicians don’t support the installation or management of customer owned streaming devices.

Find the Fios TV Home app by opening your device’s app store, find the Fios TV Home app, download it, then install it.

After you sign into the app, if your device is not authorized, you will be asked to authorize it.

You can deauthorize one of your devices to make room for a new TV connection.

Here’s how:

1. Sign in to the Fios Home TV app with the new device.
2. Follow the on-screen prompts.
3. Choose the device you want to deauthorize.
4. Your new device is authorized.

No. You can only start using the Fios TV Home app after your installation is complete.

Your TV Connection selections and your chosen connection options appear on the Equipment portion of your bill.

If you chose an unlimited number of TV connections as a part of your service package, you’ll see this as a separate line item on your bill. This is in addition to the Fios TV Connections you chose to use with set-top boxes.

If you'd prefer to use your own device in place of an existing additional set-top box in your home:

• You can sign into your account online or contact Customer Service to request to do so.
• You may be required to update your service package and other equipment (additional fees may apply).
• You’re required to return your Verizon set-top box. If you don’t return your set-top box within 30 days, you may be charged an Unreturned Equipment Charge.
• When your order is complete, we’ll send you an email with instructions to start watching content on your own device(s).

Note: You must always have at least one Verizon Media Server or Fios TV One set-top box. This option is limited only to eligible plan subscribers.

Your TV Connection selections and your chosen connection options appear on the Equipment portion of your bill.

If you chose an unlimited number of TV connections as a part of your service package, you’ll see this as a separate line item on your bill. This is in addition to the Fios TV Connections you chose to use with set-top boxes.

The Fios TV Home app uses app data to manage ad frequency and shares data with third party measurement companies for market research.

The Fios TV Home app uses only the files section to store security certificates. Photos, media, or any other personal information isn’t accessed by the Fios TV Home app. You won’t be able to proceed with using the Fios TV Home app without providing storage access permission.

The Verizon Media Server is the set-top box that you get with your Fios TV service.

This is a feature available with the Fios TV Home app that allows live TV streaming and DVR streaming from the Verizon Media Server (VMS) to an eligible streaming device. With the VMS streaming feature, subscribers of both Fios Internet and Fios TV service that include the VMS set-top box and a Verizon router can watch almost all subscribed live TV channels.

In addition to the live TV VMS streaming, subscribers of both Fios internet and Multi-Room DVR Enhanced or Premium service can also stream DVR content. Your device will auto-pair with your VMS, so you can start watching within minutes!

A combined maximum of up to 2 live TV (non-VOD) and/or DVR streams are supported.

Uplynk, a Verizon Digital Media Services technology, is a platform to securely stream live and on demand video to a wide range of devices.

If the Fios TV Home app is unable to pair with a Verizon Media Server, it uses Uplynk to deliver content. This may happen if you unplug your Verizon Media Server or it’s offline due to a connection error. 

Good to know: Streaming via Uplynk offers only select live TV channels from your full channel lineup.

You can watch live TV from several launch points. Your options are:

• Home screen
  • For you on now - Select any content shown
  • On my last watched channels - Select any content shown
• Live TV main menu item
• Guide: select any content cell that is currently showing live content

If there are several users watching live TV at the same time and/or there are multiple simultaneous recordings occurring, then your VMS may have reached maximum capacity for supported Fios TV Home app streaming.

Go to Guide to scroll through all of your available channels. You can view TV listings by channel numbers or genre.

Yes. Navigate to a channel logo and select it. When the options pop up, select “Add to favorites” so a check mark appears in the checkbox.

Almost all subscribed live TV channels can be viewed with Fios internet subscription and with Fios TV subscription that includes a Fios TV set-top box (also referred to as the Verizon Media Server.

Sign into your My Verizon account with your My Verizon username and password to check your Fios TV plan.

Sign into your My Verizon account with your My Verizon username and password to change your Fios TV plan. Changes to your service plan may result in increased charges.

You can manage DVR recordings by going to:

1. Home
2. My DVR or My stuff
3. Scroll down to My recent recordings
4. Select Manage DVR

You can stream your recorded content by navigating to various launch points showcasing your recorded content, for example:

• Home > My DVR
• Home > My recent recordings
• Home > My stuff > My recent recordings

You can choose your recording selections by going to:

1. Manage DVR recordings.
2. Choose a different DVR.

You can’t stream your recordings in the following scenarios:

1. You aren’t a Multi-Room DVR Enhanced or Premium Service subscriber with Fios Internet service.
2. Your Verizon Media Server is offline.
3. Your Verizon Media Server may have reached maximum capacity supported for Fios TV Home app streaming.

Any On Demand title you buy or rent shows up on all your authorized devices. You may be required to refresh your library to view the updated list. Look for content availability prior to purchases for rentals made on your set-top box.

You can find On Demand content in a few places:

• Home screen on the app.
• The On Demand section of the app. 
• Search on a title of interest.
  • The program information page of that title will inform you if it’s available On Demand.

Additional content is available for purchase or rental.

• Find rented items under Home > My stuff > Rented.

• Find purchased items under Home > My stuff > Purchased

Good to know: While a lot of On Demand content is available for viewing on your streaming device, certain On Demand content is available for viewing only on your set-top box.

Here’s how you can find your rented or purchased content:

1. Access My stuff
2. Choose Purchased or Rented

Rentals will disappear after the rental expiration period.

There are differences between buying and renting an On Demand title. When you buy an On Demand title, you pay once and can access the title an unlimited number of times over an indefinite period of time.

When you rent an On Demand title, you pay once and can access the title for a limited period only.

Navigate to the Guide and search for the pay-per-view channel then select the content to watch it.

Rental titles are no longer playable after the rental period has expired.

You can still view On Demand titles you have purchased after you disconnect your Verizon services as long as you maintain your My Verizon username and passwod.

You won’t be able to use the Fios TV Home app, but you can access these titles on the Fios TV Mobile app.

Streaming devices connected to your TV are for watching content only. You must make your purchase or rent On Demand titles from your set-top box or the My Verizon website. Once you have rented or purchased content, you can watch it from your streaming devices.

You can’t download purchased or rented content, but you may stream it.

On Demand titles are not eligible for refunds. You’re alerted at each stage while making a purchase in the On Demand store. Ensure that you have selected your intended choice in the correct format before you confirm your purchase or rental.

Yes, you can bookmark a show or movie. 

Once you see a movie or TV show that catches your eye while browsing the Fios On Demand library:

1. Go to the content’s program information page.
2. Select the Add to watchlist button.
3. Access My watchlist
4. Select Home > My Stuff > My watchlist then you would like to view your content.
5. Also remove a title from your watchlist here.

To search for content, select the search menu option and then search by text.

You can find the Fios TV Home app Settings at the top right of the Fios TV app home screen.

Here’s what you you can do from Settings:

• Manage your Parental controls (PCON).
• Visit the Help section to access the FAQ and report a problem.
• View information that’s related to your device and account.
• Sign out of the app.

Yes. To manage Parental Controls (PCON) in the app:

1. Go to Settings.
2. Go to Fios TV account.
3. Go to Parental Controls. 
4. Set a PCON PIN and enable it.
5. Select age groups for the maximum allowed rating or block channels. 
6. Parental controls filtering will apply to the given device only.

Yes, the Fios TV Home app complies with your streaming device's closed captions setting. To learn about accessibility settings, visit:

• Fire TV
• Apple TV

You may also override the device’s closed caption setting for the Fios TV Home app by opening the video player options panel during playback and selecting the CC option to check it on/off. This only manages turning it on and off, not the font and related settings.

Yes, SAP is supported. The Fios TV Home app will comply with your streaming device audio language setting. Secondary Audio Programming (SAP) is available for many programs aired on live TV. SAP may contain audio in Spanish (most common), other languages, or even Descriptive Video Service (DVS), which assists the visually impaired by describing the action as it takes place on screen.

To learn about accessibility settings, visit:

• Fire TV
• Apple TV

You can also change the SAP setting for the Fios TV Home app.

When SAP is available for the program you’re watching, an SAP button will appear in the video player options panel.

To use it, follow these steps:

1. Select the SAP button.
2. Choose the audio stream you prefer.
3. You should then start hearing the secondary audio language or DVS.

You can access the Fios TV Home app’s Help section under app Settings. From there, you can get information on what’s new recently in the app, access this FAQ, and report a problem.

To submit a ticket for support go to Settings > Help > Report a problem. Once you submit a ticket, you can also track it.

Before submitting a ticket, you can also try:

• Closing the app and relaunching it.
• Signing out of the app and back in.

Note: You can get information about your device and the app by going to Settings > This device. For security reasons, don't include your account password.

To check the status of a ticket:

1. Go to Settings.
2. Go to Help.
3. Review your reported problems.