TCL SIGNA Prepaid

Color

Black

Storage

16 GB

This item is out of stock.

Overview

Meet the TCL SIGNA Prepaid, a smartphone created for everyone. Send messages, play games and view videos with ease on the 5.5" HD+ Full View display. The powerful Qualcomm® Snapdragon™ processor and 3,000 mAh battery keep you connected on even the busiest days.¹ Snap pics and record video easily with rear and front cameras. Navigate your phone and complete tasks using just your voice thanks to a dedicated Google Assistant button. The TCL SIGNA Prepaid lets you manage your digital engagement by setting timers, silencing notifications and setting up parental controls. Verizon's flexible Prepaid plans give you the freedom to pay for what you want, when you want it. Freedom from annual contracts, activation fees and credit checks.

Reviews

2.3

10 reviews

25% of reviewers recommend this product.

Okay battery life but that's about it

Aries1968 . 2 years ago

Total waste of money! Hate this phone! Inthe middle of texting playing a game talking on the phone it just shuts off whenever it pleases that's just crap! BS!

TCL Expert - 2 years ago

Hello @Aries1968, I am sorry to hear you are having issues with your phone. We´d be pleased to assist you to solve this issue. Please contact us at https://tclusa.custhelp.com/app/ask for further assistance. Regards, TCL Mobile Care

Affordable and works well, too!

pc3822 . 3 years ago

Yes, I'd recommend this product.

I wasn't sure I'd like this phone and I didn't want to spend a lot of money this time, so I went with the TCL Signa. So far, I am very pleased and the phone works great. The only thing I might add to it is a microSD card.

1. Based on average battery life under typical usage conditions. Average expected performance based on typical use. Actual battery life depends on factors such as network, features selected, frequency of calls, and voice data, and other application usage patterns. Results may vary.

Specs

Design

Depth

2.80 in

Width

0.37 in.

Weight

5.64 oz.

Height

5.76 in

Accessibility

Overall

Accessibility Shortcut, Android Accessibility Suite

Auditory

Hearing Aid Support, Live Caption, Live Transcribe, Real-Time Text, Sound Amplifier, Sound Notifications

Hearing Aid Compatibility

M3/T3

Mobility / Cognitive

Switch Access

Visual

Magnification, Text and display, TalkBack, Select to Speak

Battery

Standby Time

14 days

Usage Time

29 hrs.

Network

4G Network

B2/B3/B4/B5/B7/B12/B13/B66

Wi-Fi

802.11 a/b/g/n/ac (2.4 GHz & 5GHz)

SAR

Maximum 0.37 W/kg head; 1.33 W/kg body

HD Voice

Experience HD Voice and Simultaneous Voice & Data. Enable Wi-Fi Calling and make calls anywhere you have a Wi-Fi Connection.

Global Network

UMTS B1/B2/B4/B5/B8

Additional Features

Voice Assistant

Google Assistant with dedicated side key

Camera

Front Camera

5 MP

Camera

8 MP

Performance

Storage

16GB (ROM) + 2GB (RAM)

Processor

Qualcomm SDM429 Quad-core, 4 x 1.9GHz

Expandable Memory

Supports microSD™ card up to 256GB (sold separately)

Operating System

Android 10.0

SKU#

TCL-5004SPP

What's in the box

TCL SIGNA Smartphone
4G LTE SIM card (Pre-installed)
3000mAh Lithium – Ion battery (non-removable)
USB Type-C Wall Charger
USB cable
SIM ejector tool
Verizon brochures

Reviews

TCL SIGNA Prepaid Reviews

2.3

10 reviews

25% of reviewers recommend this product.

Sort by

Okay battery life but that's about it

Aries1968 . 2 years ago

Total waste of money! Hate this phone! Inthe middle of texting playing a game talking on the phone it just shuts off whenever it pleases that's just crap! BS!

TCL Expert - 2 years ago

Affordable and works well, too!

pc3822 . 3 years ago

Yes, I'd recommend this product.

UGH

Julia . 3 years ago

times out constantly...slowwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwww....My grandmothers free phone from the government is better than this

TCL/Alcatel Mobile - 3 years ago

Hi. Thank you for sharing. Your device is running on Android OS, which may have updates available. To save on DATA, connect your phone to the internet via your home WiFi and check for System Updates. When done, go to Google Play Store to check for apps update periodically too. This will keep your phone performing well. Best regards, Kevin

Crashes constantly, Ok for calls and text

Bella . 3 years ago

Purchased this prepaid phone for kids to use while at sports, events. Phone will make calls and text ok, but when using any other apps it constantly crashes. If your just going to call and text, get a flip phone. If you want to do anything else purchase a different phone.

TCL/Alcatel Mobile - 3 years ago

Dear Bella, sorry about that. Your phone is running on Google Android Operating System and the apps should be functioning properly. When not, please check your device for any app update in Google Play Store. Simply open the Google Play Store app > go to your profile menu and Manage apps & device > Updates available. Tap to see the available updates. Periodically, the updates from the app developer is made available through the Google Play Store. Updating them will help keep your apps running properly. Be sure to update using your home Wi-Fi internet connection rather than your cellular data service depending on your data plan. For additional question, please feel free to contact TCL support at: 1-855-224-4228 or visit Verizon support online at: https://www.verizon.com/support/alcatel-tcl-signa/.

Wasted $80 for this junk

Disappointed Customer . 3 years ago

This phone does not come with a hotspot for me to be able to connect my tablet or laptop to the internet via the phone when I'm on the go, and any games I try to play on the phone always crash and kick me out of the app when it starts to load anything in game that would normally just slow another phone down for a second or two. In short it was a total waste of $80 and if I can figure out a way to return not I'm definitely going to do that. I always buy cheap phones less than $100 and this is the worst Verizon phone I have ever had.

TCL/Alcatel Mobile - 3 years ago

Hello. Let me help. The phone does have hotspot/tethering feature. Simply go to Settings > Network & internet > Tethering & Mobile Hotspot > and then enable Mobile Hotspot. Keep in mind that when you share your internet, you will be using data service. As for apps that crash, check for app update in Google Play Store. - Kevin

Not Recommend

Miko . 3 years ago

Bought this phone new. Will not receive called and sometimes texts. Went to settings and checked everything. Still nothing. Would Not Recommend

TCL/Alcatel Mobile - 3 years ago

Hello Miko. Thank you for sharing. Please feel free to contact supports at TCL or Verizon for assistance. Here is a few self-check tips. If you are not seeing good signal on the phone status bar, you may not be getting cellular service. Check your surroundings for any interference and move to a different location. This device supports the Verizon 4G LTE and roaming on 3G UMTS or GSM. If 4G LTE service is weak or not available, you may need to connect via Wi-Fi with internet access. Wi-Fi Calling may be enabled or disabled on your phone. The Wi-Fi connection is normally from your home internet provider. The other option is to enable Roaming. It is enabled by default but it can be turned off. Please check your plan on Roaming charge first. This means that your device will connect to other available signal when 4G LTE is not available. Hope this helps. - Kevin

Simple

Greggory2k . 4 years ago

If all you do is social media, text, call, browse internet. This phone is perfect for you. It's def not slow at opening simple apps

slow

tonyg66x . 4 years ago

very slow, low resolution screen, poor memory

Better than you'd expect for the price

Evan . 4 years ago

Yes, I'd recommend this product.

recently picked this up at Walmart for my dad cuz his old phone battery wasn't charging and i'm Happy with the phone so far. It's simple and that is good since so far he hasnt had trouble. Battery lasts a long time and it plays his games. We're happy

Phone is Slow

Balogna . 4 years ago

Overall - I tested this phone out and for what it is, the phone is slow at everything it does. Even opening up the text message app or phone call app is slow. I would recommend against it. The screen is nice, but the performance holds the phone back.

FAQs

TCL SIGNA Prepaid FAQs

Sort by

Lil bit . Dec 24, 2022

How do I go about activating my phone

Eric . Oct 25, 2022

Does this phone, the Verizon TCL Signa TCL-5004SPP, have an ir blaster

Answer from Verizon Customer Support2 years

Yes the phone is able to support the feature. 🙌 >Patricio

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misty . Mar 6, 2022

wont move past initializing screen to activate I already picked my plan and put in credit card info what can I do to get it to activate

Answer from Verizon Customer Support3 years

Please reach out to us on Facebook (www.facebook.com/verizon/) or Twitter (www.twitter.com/verizon), for assistance with your activation. *Damien

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Answer from TCL/Alcatel Mobile3 years

Hello. Is your phone a Prepaid type phone? If so, you can find self-guided instruction here: https://www.verizon.com/support/knowledge-base-138364/#:~:text=1%20Set%20up%20Verizon%20Prepaid%20Service%20-%20Android%E2%84%A2,verify%20the%20plan%20then%20tap%20Next.%20For%20. Hope this helps. by Kevin @ TCL.

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kftwo . Nov 5, 2021

Does phone need to be activated?

Answer from Verizon Customer Support3 years

The TCL Signa Prepaid must be activated with service by selecting the plan that best fits your needs. Check out this link to learn how to choose a plan and get your phone activated. https://www.verizon.com/prepaid/#textpods -Nicandro

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Cruz . Aug 28, 2021

Can send texts but doesn’t receive. How can I resolve this issue?

Answer from Verizon Customer Support3 years

To get assistance on your account please reach out to us via our customer support platforms like, Facebook, Messenger, or on our Twitter account @VZWsupport. ~Christian

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srsp . Aug 27, 2021

is this phone, the TCL SIgna prepaid smartphone, already capable of mobile hotspot

Answer from Disappointed Customer3 years

No it is not equipped with mobile hotspot. Very disappointed in this phone.

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Answer from TCL singna3 years

I need 50 prepare card please I need help

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Answer from TCL/Alcatel Mobile3 years

Yes, this model has mobile hotspot capability. You just need the data plan. - Kevin

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Rachelle . Jul 17, 2021

Can you charge this phone wirelessly?

Answer from Verizon Customer Support3 years

That is a great question. To clarify, this device does support wireless charging. - Jasper

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Jenlilith . Jun 10, 2021

Texting stopped working how do I fix

Answer from Verizon Customer Support3 years

Jenlilith, we always want your messages to work properly. We can help here. When did the texting stop? Are you using Verizon Messages? - Pamela

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Jenlilith . Jun 10, 2021

Texting stopped working how do I fix

Answer from Verizon Customer Support3 years

Your text experts are here to help with your issues Jenlilith. Please contact our Prepaid team at 1-800-922-0204 or *611 from your mobile phone. Our customer service team will go through some troubleshooting and work to get this issue resolved. - Kinquana

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david . Mar 2, 2021

can it be upgraded to 64 GB

Answer from TCL/Alcatel Mobile4 years

Hi David. There is a slot for a MicroSD, so you can add an extra memory as a portable storage. Kevin.

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