JBL Soundgear Sense True Wireless Open-Ear Headphones

Color

White

Price

$109.99

was $164.99

Pricing reflects 33% savings.

$9.17/mo with 12 months financing exclusively with Verizon Visa® Card.

Quantity

This item is out of stock.

Free returns within 30 days.

Overview

Listen to your tunes while on the go with the Soundgear Sense True Wireless Open-Ear Headphones. Made with JBL OpenSound Technology and enhanced dynamic sound, you get an immersive listening experience every time. The hybrid design allows you to wear them as earbuds, or with the included neckband and it's splash and dust resistant. The 4 mics allow you to make crystal clear calls while on the go. With up to 24 hours of battery life, they can outlast even your longest playlist.¹ And, with all access touch control it's easy to play, pause and change songs while on the go.

Go further with the app.
Dual connect and sync with Fast Pair, plus customize your listening experience, all with the app.

¹ Battery life and charge cycles vary with use, settings, and other factors; actual results will vary.

Reviews

4.3

34 reviews

100% of reviewers recommend this product.

Love it!

DanaBen . 1 month ago

I bought this for my husband, who loves running, and he is very satisfied with it. I ended up buying one more for myself too :) I love it because it doesn’t block my ears completely, yet the sound is still great. We both love this product!

jbl.com Originally posted on jbl.com

JALVARADO95 . 1 month ago

I've had JABRAS, which are a top notch earbuds, and Im just saying, these JBL's sound gear, are a combination of earbuds & JBL Live770NC earphones. Have fun with these JBL's and if you don't have them yet, I highly recommend you go get them!!!

jbl.com Originally posted on jbl.com

Specs

Features

JBL OpenSound Technology
4 mics for crisp, clear calls
Up to 24 hours of battery life¹
Enhanced dynamic sound
Splash and dust resistant
Hybrid design
Dual connect and sync with Fast Pair
All access touch control
My JBL Headphones app

Specs

Dimensions: 4.36 x 2.20 x 1.06 in.
Weight: 2.45 oz.

SKU#

JBLSNDGEARSNSWHTAM

What's in the box

JBL Soundgear Sense True Wireless Open-Ear Headphones
Charging case
Neckband
USB-C charging cable
Quick start guide
Warranty card/safety sheet

Reviews

JBL Soundgear Sense True Wireless Open-Ear Headphones Reviews

4.3

34 reviews

100% of reviewers recommend this product.

Sort by

Love it!

DanaBen . 1 month ago

jbl.com Originally posted on jbl.com

JALVARADO95 . 1 month ago

jbl.com Originally posted on jbl.com

DO NOT BUY

Used2loveJBK . 2 months ago

DO NOT ORDER. I received these for my birthday December 2024. By May 2025 the left ear bud wouldn’t charge. Went through the hassle it was to get a replacement and here I am again, in October 2025 because neither ear bud will charge. They also constantly connect to my phone even while in the charging case (closed) which drains the battery so when I go to use them when I need them, they’re dead. I train several days a week and need a reliable pair of headphones and these are NOT IT. 0/10 recommend.

Customer Support - 2 months ago

We'd like to work with you directly to address the issues you're experiencing with your unit. Please contact us through this link: https://support.jbl.com/us/en/#contact

jbl.com Originally posted on jbl.com

A million stars

Tscll . 5 months ago

We bought these for my husband for Father's Day. He works construction and is able to listen tousic during the day. The ones that go in his ears hurt after a while. He loves these and says the sound quality is amazing! Very happy with every step from the ordering to delivery to spot on product. JBL is all we ever buy and don't have any reason to stop now.

jbl.com Originally posted on jbl.com

Can't go wrong JBL products. ♡

PennyH . 6 months ago

I bought this product to use at work. (Limousine, charter buses, etc...) I am very pleased. I have a high regard for JBL products and this did not disappoint User friendly. Quality sound. And nothing stuck in my ear distorting the sounds that I need to hear. Way to go once again JBL!.

jbl.com Originally posted on jbl.com

Poor app! missed opportunity!

Sash19 . 7 months ago

Bought them while back for 150 dollars!they are more like 50 dollar headphones !their app is very poor and basic!while running in winter with hoodie soon as hoodie touches the headphones it beeps and there is no way stopping it even if you choose none from gestures on app or summer if you swear while walking or outside doing yard work !it should have a lock button on app !and yet they didnt somehow think of that!at this price point most other headphones when you take them off and they go to sleep !on this is i believe minimum setting is 30 min!so when you take them off you need to store them in case right away other wise not sure how you really turn them off!overal ok sound quality very poorly designed app !

Customer Support - 7 months ago

We appreciate you taking the time to provide us with your feedback. We're sorry to hear that our JBL Soundgear Sense didn't meet your expectations. We value your feedback in helping us improve and provide an exceptional user experience. We'll make sure to share your feedback with the appropriate team.

jbl.com Originally posted on jbl.com

Great Sound, Lacking Depth.

ACEM . 9 months ago

Yes, I'd recommend this product.

These are not what they advertise. If you are expecting the same level of bass with in ear headphone look else where. They do have a volume that is comparable to in ear, so you get the sound quality without the depth. You can’t feel the music. Retuned mine for open ear swim bone conduction headphones

Prk76 . 1 year ago

Great comfort and the sound is perfect. Highly recommend.

jbl.com Originally posted on jbl.com

Great sound, but doesn’t do it for me.

Silver33619 . 1 year ago

So I bought these to replace some JBL earbuds that were discontinued. I fully went into these knowing that they were not going to function like my beats earbuds. I fully understand that apple has proprietary tech that allows using their hardware easier. Still I was curious about the out of ear design. After 2 months: The sound is great, the interaction is sketchy. So 1st the controls on the buds is not intuitive. I definitely would prefer a tactile button. 2nd, I like to roll around using only 1 bud. If I select the left bud, I have no option on volume reduction or even turning it off. I have to pull the bud out to get away from it (I find this the most frustrating). And the runner up for frustrating is the pairing. It’s not intuitive on apple devices. Perhaps these will coexist better on androids. I paired them with my ipad for temporary use. Then later in the day went into the yard to do some work. Every time I got near the house they connected to my ipad and told me so. So it was a few hours of listening to this. Eventually coming in to unpair them. Now trying to repair is also cumbersome. Overall, coming from the apple ecosystem. I think these were a mistake for me. I much prefer the way apple product seamlessly pair and move from device to device.

Customer Support - 1 year ago

Thank you for your feedback. We understand our Soundgear Sense didn't meet your expectations. We'll make sure to forward your feedback to the right department. You can customize and enable advance controls using the JBL Headphones app. Our Soundgear Sense supports multi-point connection that allows you to connect it with two devices at a time. It's possible that your iPad is being detected as the source. We recommend disconnecting your device when not in use. If you need more assistance, please contact us.

jbl.com Originally posted on jbl.com

Can't pair to computer

Tom R . 1 year ago

I can't get device to pair to my laptop which is running Windows 11. You would thing it would be seemless????

Customer Support - 1 year ago

Thank you for your inquiry. If you are pairing a new source device, enabling Bluetooth on the device is necessary so that it can discover the product. Find the unit on the Bluetooth list and select it. Test it by playing music. If this does not solve the problem, you will need to do a reset and manually re-pair again. To reset JBL Soundgear Sense. Tap twice on either the left or right earbud, tap again for the third time, then hold for 5 seconds. For further assistance, please contact customer support.

jbl.com Originally posted on jbl.com

FAQs

JBL Soundgear Sense True Wireless Open-Ear Headphones FAQs

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pk26 . Nov 22, 2025

Does it have noise cancellation

Answer from Customer Support16 days

Thanks for your question. Our JBL Soundgear Sense does not have active noise cancellation (ANC). Instead, it uses OpenSound technology, an open-ear design that lets sound in and out naturally, so you can still hear your surroundings.

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susan1234567 . Nov 18, 2025

do you need the case in range to stay conected?

Answer from Customer Support21 days

Thanks for your question. The earbuds will remain connected to your phone even without the charging case. The case is solely for charging and does not interrupt the Bluetooth connection.

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John260 . Oct 9, 2025

When you are on phone A , incoming call from phone B , switch call to phone B . I want to know if the phone A put on hold or turn off

Answer from Customer Support1 month

Thank you for your question. We tested our JBL Soundgear Sense and used the multipoint connection feature. When on a call on Phone A, if there is an incoming call on Phone B, the call will not switch; it will remain on Phone A, and the sound from Phone B will go to the speakerphone. The call on Phone A will neither be put on hold nor turned off.

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John260 . Oct 9, 2025

Can it hold 2 conversations on 2 phones at the same time ?

Answer from Customer Support2 months

Thanks for your question. Our JBL Soundgear Sense can be paired with two devices at the same time through multipoint connection, but it can only play audio or handle calls from one device at a time. You would need to pause or end the activity on one device before switching to the other.

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Call quality . Nov 25, 2024

Quality of phone calls

Answer from Verizon Customer Support1 year

For assistance with any device issues, please contact us: https://www.verizon.com/support/contact-us/#mobile -Andi

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