Sony WF1000XM5 True Wireless Noise Cancelling Earbuds
3.6 out of 5 rating
87 Reviews
Immerse yourself in your favorite tunes with the True Wireless Noise Cancelling Earbuds. These compact, lightweight Bluetooth® earbuds are made in part from recycled plastics and are water-resistant to stand up to the elements. Adaptive sound control and noise cancelling works with an AI-based algorithm for better call quality and a premium listening experience. Speak-to-Chat pauses music when you start talking so you can focus on what's happening around you. And, it works with your voice assistant hands-free.
Fast Pair
With one tap, you can quickly and effortlessly pair with your Android devices. And, Swift Pair makes it quick and easy to pair your headphones with your Windows 11 or Windows 10 laptop, desktop or tablet.
Long-lasting battery.
The earbuds hold up to 8 hours of battery life on a single charge and up to 24 hours with the charging case.¹ And, with quick charging, you can get up to 1 hour of listening from a 3-minute charge.¹
¹ Battery life and charge cycles vary with use, settings, and other factors; actual results will vary.
All specsFast Pair
With one tap, you can quickly and effortlessly pair with your Android devices. And, Swift Pair makes it quick and easy to pair your headphones with your Windows 11 or Windows 10 laptop, desktop or tablet.
Long-lasting battery.
The earbuds hold up to 8 hours of battery life on a single charge and up to 24 hours with the charging case.¹ And, with quick charging, you can get up to 1 hour of listening from a 3-minute charge.¹
¹ Battery life and charge cycles vary with use, settings, and other factors; actual results will vary.
Reviews
3.6
3.6 out of 5 rating
87 reviews
54% of reviewers recommend this product.
The best.
5 out of 5 rating
Amilin . 6 days ago
Yes, I'd recommend this product.
I liked it so much ..wow super..supreme built quality ...
Sony North America Customer Support - 5 days ago
Hi Amilin, Thank you so much for the glowing review! We are thrilled to hear that the WF-1000XM5 exceeded your expectations. We put a lot of work into ensuring the build quality feels as premium as the sound, so it’s wonderful to know that stood out to you. Thank you for choosing Sony and happy listening! Regards, Dominicksony.com Originally posted on sony.com
WF‑1000XM5 is the best noise cancelation earbuds
5 out of 5 rating
Frish . 12 days ago
Yes, I'd recommend this product.
The Sony WF‑1000XM5 deliver a level of noise cancellation that genuinely feels a step ahead of everything else on the market. Sony has managed to shrink the size, improve the comfort, and still push the performance even further a combination that makes these earbuds stand out in a crowded field. If you want the best noise‑canceling earbuds available today, with premium sound and comfort to match, these are the ones to get.
Sony North America Customer Support - 11 days ago
Hi there! We are delighted to hear that you consider the WF1000XM5 to be a step ahead of the market! It is wonderful to know that you are enjoying the combination of improved comfort, compact design, and top-tier noise cancellation that we worked so hard to achieve. Thank you for trusting Sony. Regards, Dominicksony.com Originally posted on sony.com
Features
- Premium sound quality
- High-resolution audio
- AI-based noise reduction algorithm
- Control with voice assistant
- Bluetooth connectivity
- Fast pair
- Easily pairs with your computer or tablet
- Small, light design
- Adaptive Sound Control
- Speak-to-Chat
- Water resistant design
- Made in part from recycled plastic materials
- Up to 24 hours of battery life plus quick charging¹
Specs
- Dimensions: 1.36 x 1.57 x 0.83 in.
- Weight: 5.9 oz.
SKU#
SKU#
WF1000XM5/B
What's in the box
- Sony WF1000XM5 True Wireless Noise Cancelling Earbuds
- Charging case
- USB cable
- Noise Isolation earbud tips
- Warranty card
Sony WF1000XM5 True Wireless Noise Cancelling Earbuds Reviews
3.6
3.6 out of 5 rating
87 reviews
54% of reviewers recommend this product.
The best.
5 out of 5 rating
Amilin . 6 days ago
Yes, I'd recommend this product.
I liked it so much ..wow super..supreme built quality ...
Sony North America Customer Support - 5 days ago
Hi Amilin, Thank you so much for the glowing review! We are thrilled to hear that the WF-1000XM5 exceeded your expectations. We put a lot of work into ensuring the build quality feels as premium as the sound, so it’s wonderful to know that stood out to you. Thank you for choosing Sony and happy listening! Regards, Dominicksony.com Originally posted on sony.com
WF‑1000XM5 is the best noise cancelation earbuds
5 out of 5 rating
Frish . 12 days ago
Yes, I'd recommend this product.
The Sony WF‑1000XM5 deliver a level of noise cancellation that genuinely feels a step ahead of everything else on the market. Sony has managed to shrink the size, improve the comfort, and still push the performance even further a combination that makes these earbuds stand out in a crowded field. If you want the best noise‑canceling earbuds available today, with premium sound and comfort to match, these are the ones to get.
Sony North America Customer Support - 11 days ago
Hi there! We are delighted to hear that you consider the WF1000XM5 to be a step ahead of the market! It is wonderful to know that you are enjoying the combination of improved comfort, compact design, and top-tier noise cancellation that we worked so hard to achieve. Thank you for trusting Sony. Regards, Dominicksony.com Originally posted on sony.com
Great Features -Multi-point conn. Audio quality
5 out of 5 rating
kanagavel . 14 days ago
Yes, I'd recommend this product.
I boought this last month from Macy's. I am a music lover and have a good experience of audio quality and spectrus distriution by listening a same song in multiple devices. This device is delivering quality output without noise and clipping even in high volume. also the low frequency signals are not getting attenuated at any level of volume. Another feature is I am using more than 3 device in my daily life. And able to switch the connection without any struggle. Sleek design also
Sony North America Customer Support - 12 days ago
Thank you for the detailed review, kanagavel! It is fantastic to hear from a fellow music lover who appreciates the technical nuances of the WF-1000XM5. We are thrilled that you’re noticing the impact of our Dynamic Driver X, which is specifically designed to handle a wide frequency spectrum without the clipping or low-end attenuation you mentioned—even at high volumes. It’s also great to hear that the Multipoint Connection is making your daily life easier. Being able to jump between your phone, laptop, and other devices without a struggle is exactly the seamless experience we aim for with our Bluetooth 5.3 technology. Thank you for choosing Sony and for sharing your expertise! Best regards, Gus, Sony North America Customer Supportsony.com Originally posted on sony.com
Avoid
2 out of 5 rating
Earbudude . 14 days ago
The worst high-end earbuds in all categories. Randomly disconnects, ambient audio is poor, comfort is lacking, and controls are hit or miss.
Sony North America Support - 12 days ago
Hi Earbudude, We are very sorry to hear that your WF-1000XM5 earbuds are not meeting our high standards for performance and comfort. To resolve the connection and control issues, we recommend ensuring your firmware is updated via the Sony Headphones Connect app and attempting a factory reset to re-stabilize the Bluetooth pairing. For the best ambient audio and comfort, please try the different sizes of included noise isolation earbud tips to ensure a proper airtight seal, which is critical for both sound quality and fit. Thanks for choosing Sony. Best regards, Eliabsony.com Originally posted on sony.com
Dont buy
1 out of 5 rating
Danielgo . 1 month ago
I thought this would be a good product from a rebuttable company. But the speaker went out in just over a year. Expensive and did not last long, do not buy
Sony North America Customer Support - 1 month ago
Hi Danielgo, We are sorry to hear about the issue with your WF-1000XM5 earbuds. Losing audio quality or having a speaker stop working is frustrating, especially on a premium product. We recommend following these simple troubleshooting steps: 1. Reset the Headphones: A simple reset can correct temporary system errors that may be affecting audio output. Please follow the instructions for resetting the headset here: https://helpguide.sony.net/mdr/2963/v1/en/contents/TP1000783924.html 2. Initialize the Headphones: If the reset does not fix the sound, initializing the headset will restore all settings to factory defaults and clear any persistent software conflicts. Please proceed with the factory restore steps here: https://helpguide.sony.net/mdr/2963/v1/en/contents/TP1000783925.html 3. Contact Technical Support If the issue persists after both troubleshooting steps, the problem may be hardware-related. We highly encourage you to contact our dedicated support team to explore other solutions: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones We hope one of these solutions quickly resolves the audio issue, and thanks for considering Sony! Regards, Dominicksony.com Originally posted on sony.com
Highly over rated and over priced
1 out of 5 rating
Ripoff . 1 month ago
Don't by this. These things have no bass. I have much cheaper ear buds that work much better.
Sony North America Customer Support - 1 month ago
Hi there, We're truly sorry to hear you're not getting the bass response you expected from your new WF-1000XM5 earbuds. We absolutely appreciate you sharing your honest feedback. We'd strongly recommend checking a couple of things in the Sony | Sound Connect app: 1) The XM5s come with multiple sizes of isolation noise-canceling eartips. If the seal isn't perfect, the bass completely leaks out. Please try experimenting with the different sizes (S, M, L) to ensure you have a snug fit that feels like it's creating a good seal in your ear canal. Once you find the best fitting tip, open the app. There's a feature called "Optimal Eartip Selection" that runs a quick test to confirm your tips are creating the best acoustic seal. 2) Try the Equalizer (EQ) settings. We have a preset called "Bass Boost" that should instantly give you that deeper, punchier low end. If that's too much, you can also use the "Custom" option to manually slide up the lower frequency bands until the bass feels just right for you. Give those app settings a try! Thanks for considering Sony products. We appreciate your feedback. Sincerely, Estefanysony.com Originally posted on sony.com
Not a perfect noise cancelling product
4 out of 5 rating
sahar1234 . 2 months ago
I bought it for a friend who works in a very noisy industrial invironment. when I called him during work hours, the noise cancelling feature did not work well. I had much better experience with new samsung ear buds.
Sony North America Customer Support - 2 months ago
Hi Sahar1234, We are pleased to hear that you chose the WF-1000XM5 earbuds for your friend! We appreciate you sharing the feedback regarding the noise canceling performance in a very noisy industrial environment. To help your friend maximize the noise canceling feature, we strongly recommend two steps: 1. Check for Software Updates: Please ensure the earbuds have the latest software installed by checking the Sony | Headphones Connect app. Updates often contain performance improvements, including those for Noise Canceling. 2. Optimize Noise Canceling: The fit and settings can significantly impact performance. We suggest your friend follow this complete guide on how to get the best noise canceling results: https://helpguide.sony.net/mdr/2963/v1/en/contents/TP1000780044.html?search=noise%20 We hope these steps help your friend achieve the quiet experience they need in their demanding workplace. Thank you for your review and for choosing Sony! Best regards, Dominicksony.com Originally posted on sony.com
Excellent sound quality and features
5 out of 5 rating
RIppolito . 3 months ago
Yes, I'd recommend this product.
I previously owned the WF-1000XM3 earbuds, and was very satisfied with the fit, sound quality, and features offered via the Sound Connect app. Since they were about four years old, I decided to upgrade to the WF-1000XM5 model. The fit is better, the sound quality is better, and the ambient noise cancelling is better. In addition, the case and earbuds are significantly smaller.
Overall, an excellent purchase.
Sony North America Customer Support - 3 months ago
Hello RIppolito, Thank you for choosing Sony! We're elated to hear that you’re enjoying the enhanced fit, sound quality, and ambient noise cancelling of the WF-1000XM5 earbuds. It’s wonderful to know that the smaller design of both the case and earbuds adds to your enjoyment. Your positive experience with the upgrade truly reflects the care put into improving every aspect of the product. Thank you for your loyalty! Best regards, -FredSony North America Support - 3 months ago
Hi RIppolito, That's fantastic! We are glad to hear that you are enjoying the improved fit, superior sound quality, and enhanced noise canceling of your new WF-1000XM5 earbuds, as well as the more compact design. Thanks for choosing Sony. Best regards, Eliabsony.com Originally posted on sony.com
Truely enjoying the quailty sound and build
4 out of 5 rating
Niccodemure . 3 months ago
May be easiest to say everything is great with one minor issue (so far)
Right ear bud does not always connect. This requires it to be placed back in the case and removed to connect.
A bit of a nit pick as the sound, build & comfort are top notch.
Sony North America Customer Support - 3 months ago
Hello Niccodemure, Thank you for choosing Sony. We're sorry to hear you're experiencing a connectivity issue with the right earbud of your WF-1000XM5. We know this can be frustrating, especially when you're enjoying the sound quality and comfort. To help you resolve this, please follow these steps: 1. Update the firmware: The latest version is 5.0.2, which often fixes connectivity problems. You can find the instructions here: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-1000xm5/software/00296561 2. Reset the headset: If the update doesn't work, a simple reset may do the trick. Follow these instructions: https://helpguide.sony.net/mdr/2963/v1/en/contents/TP1000783924.html 3. Initialize the headset: This will restore the factory settings. You can find the steps here: https://helpguide.sony.net/mdr/2963/v1/en/contents/TP1000783925.html If the issue continues after trying these steps, please contact our support team directly for more specialized assistance: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones Best regards, -Fredsony.com Originally posted on sony.com
Not so great but do sound good when they work
2 out of 5 rating
P3inVT . 4 months ago
They disconnect from Bluetooth way too often. (Have an iPhone 15 with latest iOS) Headphones freeze weekly and have to be put in the case to reset. They have a poor design for the magnets to go back in the case and have to be seated just right. The older version was definitely better and I’m sorry I gave them to my son.
Sony North America Support - 4 months ago
Hi P3inVT, We're truly sorry to hear you're having these issues with your WF-1000XM5 earbuds. That's certainly not the experience we want for you. These issues can often be resolved by making sure the earbuds are up to date. Please first check for any software updates in the Sony | Headphones Connect app. If the problem continues, please try a reset and then an initialization of the earbuds, following the instructions in the app. If you continue to have trouble after trying these steps, please start a chat with one of our product specialist through this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US Thanks for choosing Sony. Best regards, Eliabsony.com Originally posted on sony.com
Sony WF1000XM5 True Wireless Noise Cancelling Earbuds FAQs
Gary . Feb 23, 2025
Can the batteries be replaced in these once they stop holding a charge?