55 reviews
76% of reviewers recommend this product.
berryb . 29 days ago
Sony North America Customer Support - 28 days ago
Hi Berryb, We are very glad to hear that you are absolutely amazed by the sound quality and performance of your WH-CH520 headphones after several months of use. It is fantastic that the microphone quality is standing out during your calls, as we designed these with high-quality built-in microphones and processing to ensure your voice comes through clearly. We are also thrilled that you are enjoying the Sony | Headphones Connect app support; we believe providing that level of customization allows you to truly personalize your audio experience. Knowing that these continue to impress you daily is exactly what we strive for. Thank you for making Sony part of your daily listening. Regards, Dominicksony.com Originally posted on sony.com
JuniorTuby . 1 month ago
Sony North America Support - 1 month ago
Hi JuniorTuby, That's wonderful to hear! We love knowing you're enjoying the impressive sound quality and powerful noise cancellation of your WH-CH520 headphones. Thanks for choosing Sony. Best regards, Eliabsony.com Originally posted on sony.com
SKU#
WHCH520B
berryb . 29 days ago
Sony North America Customer Support - 28 days ago
Hi Berryb, We are very glad to hear that you are absolutely amazed by the sound quality and performance of your WH-CH520 headphones after several months of use. It is fantastic that the microphone quality is standing out during your calls, as we designed these with high-quality built-in microphones and processing to ensure your voice comes through clearly. We are also thrilled that you are enjoying the Sony | Headphones Connect app support; we believe providing that level of customization allows you to truly personalize your audio experience. Knowing that these continue to impress you daily is exactly what we strive for. Thank you for making Sony part of your daily listening. Regards, Dominicksony.com Originally posted on sony.com
JuniorTuby . 1 month ago
Sony North America Support - 1 month ago
Hi JuniorTuby, That's wonderful to hear! We love knowing you're enjoying the impressive sound quality and powerful noise cancellation of your WH-CH520 headphones. Thanks for choosing Sony. Best regards, Eliabsony.com Originally posted on sony.com
sloden53 . 2 months ago
Sony North America Customer Support - 2 months ago
Hi sloden53, Thank you so much for your feedback! We are really happy to hear that you’re enjoying the excellent sound quality and comfort of the WH-CH520. It’s great to know that the lightweight design and noise cancellation features are making a positive difference for you. We appreciate you choosing Sony! Best regards, Estefanysony.com Originally posted on sony.com
hmwade . 3 months ago
Sony North America Customer Support - 3 months ago
Hi Hmwade, Thank you for providing this detailed feedback on your experience with the WH-CH520 Wireless Headphones. We understand it can be frustrating to encounter repeated issues with the physical durability of a product that you otherwise valued for its extended battery life, comfort, and quick charging. We would like to thoroughly investigate the circumstances of this issue and evaluate your case. Please send us an email to socialsupport@am.sony.com with the following information so our dedicated team can better assist you and explore the service options available: Full Name: Username: Telephone Number: Model Number: Issue/Concern: Thanks for considering Sony products! Best regards, Dominicksony.com Originally posted on sony.com
IceHawk79 . 4 months ago
Sony North America Customer Support - 4 months ago
Hi there, thanks so much for reaching out! We are thrilled to hear you're enjoying your new WH-CH520 headphones. It's awesome to know you're experiencing the clear sound quality and comfortable fit that we packed into them. We appreciate you choosing Sony and are glad you found the right pair for you! All the best, Estefanysony.com Originally posted on sony.com
Ramzzz . 5 months ago
Sony North America Customer Support - 5 months ago
Hi Ramzzz, It's a pleasure to hear that your new WH-CH520 headphones are working out so well for you! We're glad they feel sturdy and have a better fit than your previous pair. It's great to know that the long battery life, lightweight design and quality sound have made them your go-to headphones for everyday use. Thanks for choosing Sony! Best regards, Estefanysony.com Originally posted on sony.com
sushma . 5 months ago
Sony North America Customer Support - 5 months ago
Hi sushma, Thanks for reaching out to us. We're really sorry to hear that one side of the headphones is not working. We're here to assist you and would be glad to provide you with some troubleshooting steps to address the sound problem: 1. Try the headphones on another device (phone, laptop, tablet) to rule out a source-specific issue. 2. Try a reset on the headphones: Connect the headset to an AC outlet and press the (volume +) button and the (volume –) button simultaneously. The headset will be reset. 3. Initialize the headset to restore factory settings. This will delete all pairing information and reset internal settings. Refer to this link for detailed instructions: https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000783325.html If the issue continues after following these steps, we suggest contacting our support team at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones Monday - Friday | 9:00 am - 9:00 pm ET Saturday - Sunday | 10:00 am - 8:00 pm ET Thanks for considering Sony products and for letting us know about this issue. Sincerely, Estefanysony.com Originally posted on sony.com
Melisa239 . 5 months ago
Sony North America Customer Support - 5 months ago
Thank you for that fantastic review, Melisa239! It is wonderful to hear that in just two days you've discovered the WH-CH520 headphones are a perfect fit for you. We are sure the design and color match your style perfectly! We designed these headphones to deliver great sound, a big battery for long listening sessions, and the comfort for daily use. It's truly rewarding to know they performed so well when you went for a run! Thanks for choosing Sony for your daily routine. We hope you continue to enjoy your listening experience! Best regards, Gus, Sony North America Customer Supportsony.com Originally posted on sony.com
Nin13 . 5 months ago
Sony North America Customer Support - 5 months ago
Hi Nin13, We're sorry to hear about the issue you experienced with the Sony - WHCH520. This isn't the kind of durability we want for our headphones, and we understand how frustrating it must have been, especially after only a short period of use. We'd like to look into this further and explore the best way to help. Please email the information below to socialsupport@am.sony.com so we can better assist you. Full Name: Sony.com Username: Telephone Number: Model Number: Issue/Concern: Thank you for considering Sony products! Best regards, Dominicksony.com Originally posted on sony.com
faya_ayay . 6 months ago
Sony North America Customer Support - 6 months ago
Hi faya_ayay! Thank you for sharing your experience with the WH-CH520 headphones! It brings us great joy to hear that you're enjoying the seamless connectivity to both your phone and PC, and that the Sound Connect app has enhanced your audio experience with features like 360 Reality Audio. We appreciate your feedback regarding comfort and we recommend trying out softer ear cushions or adjusting the fit to alleviate any discomfort during longer listening sessions. Your input is invaluable as we strive to create products that enhance your listening pleasure. Thank you for choosing Sony and for recommending the WH-CH520 to others! Best regards, Estefanysony.com Originally posted on sony.com
Mando . Jun 13, 2025
Can this headphones pair with ps5?