Sony WHCH720N Truly Wireless Noise Canceling In-Ear Headphones
Color
Price
$149.99
Quantity
This item is out of stock.
Free returns within 30 days.Details
Next-level noise-cancelling.
With Sony's Power Integrated Processor V1 and Dual Noise Sensor technology, these headphones offer long-lasting noise cancellation. Plus, with Adjustable Ambient Sound and Adaptive Sound control you can tailor sound to suit the environment around you.
Long lasting battery.
Dance away without having to stop for a charge. The headphones have up to 35 hours of battery life, so they can outlast even your longest playlist.¹
¹ Battery life and charge cycles vary with use, settings, and other factors; actual results will vary.
Reviews
3.5
43 reviews
56% of reviewers recommend this product.
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Kelsey W . 5 days ago
Sony North America Customer Support - 4 days ago
Hi Kelsey W, Thank you for sharing your feedback. We are sorry to hear that your experience with the WH-CH720N has been disappointing, especially since you have previously enjoyed our WH-CH520 model. We want to ensure you get the best possible performance from your new headphones. To help improve the effectiveness of the noise canceling, we recommend checking these useful tips: https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000777055.html Additionally, to address the audio clarity and ensure you are getting an immersive sound experience, please see these recommendations: https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000776831.html If these adjustments do not resolve the issue, we encourage you to contact our technical support team for further assistance: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones Thank you for considering Sony! Regards, Dominicksony.com Originally posted on sony.com
Y
Usudjjx . 10 days ago
Sony North America Customer Support - 10 days ago
Hi Usudjjx! Thanks so much for the 4-star review. We’re thrilled to hear you’re enjoying your new WH-CH720N headphones! That is a great question about the case. To keep these headphones as lightweight as possible for long listening sessions and to offer them at a more friendly price point, we decided to go with a fold-flat design rather than including a bulky hard case. We really appreciate the feedback, as it helps us decide what to include in future models. In the meantime, there are some great third-party cases available if you’re looking for that extra peace of mind while traveling. Thanks again for choosing Sony! Best regards, Estefanysony.com Originally posted on sony.com
Features
- Sony's Power Integrated Processor V1
- Up to 35 hours of battery life¹
- Lightweight noise cancelling headband
- Adjustable Ambient Sound and Adaptive Sound control
- High sound quality and well-balanced sound tuning
- Crystal-clear hands-free calls
- Voice assistant with Precise Voice Pickup technology
- DSEE
- Built-in microphone
- Google Assistant and Alexa compatible
Specs
- Dimensions: 8.2 x 2.2 x 8.4 in.
- Weight: 15.2 oz.
SKU#
SKU#
WHCH720NB
What's in the box
- Sony WHCH720N Truly Wireless Noise Canceling In-Ear Headphones
- USB-A to USB-C connector
- 3.5mm to 3.5mm cable
- Manual
Sony WHCH720N Truly Wireless Noise Canceling In-Ear Headphones Reviews
3.5
43 reviews
56% of reviewers recommend this product.
Explore other options
Kelsey W . 5 days ago
Sony North America Customer Support - 4 days ago
Hi Kelsey W, Thank you for sharing your feedback. We are sorry to hear that your experience with the WH-CH720N has been disappointing, especially since you have previously enjoyed our WH-CH520 model. We want to ensure you get the best possible performance from your new headphones. To help improve the effectiveness of the noise canceling, we recommend checking these useful tips: https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000777055.html Additionally, to address the audio clarity and ensure you are getting an immersive sound experience, please see these recommendations: https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000776831.html If these adjustments do not resolve the issue, we encourage you to contact our technical support team for further assistance: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones Thank you for considering Sony! Regards, Dominicksony.com Originally posted on sony.com
Y
Usudjjx . 10 days ago
Sony North America Customer Support - 10 days ago
Hi Usudjjx! Thanks so much for the 4-star review. We’re thrilled to hear you’re enjoying your new WH-CH720N headphones! That is a great question about the case. To keep these headphones as lightweight as possible for long listening sessions and to offer them at a more friendly price point, we decided to go with a fold-flat design rather than including a bulky hard case. We really appreciate the feedback, as it helps us decide what to include in future models. In the meantime, there are some great third-party cases available if you’re looking for that extra peace of mind while traveling. Thanks again for choosing Sony! Best regards, Estefanysony.com Originally posted on sony.com
Best Entry Level Noise Cancellation Headphones
Pedronski89 . 2 months ago
Sony North America Customer Support - 2 months ago
Thank you for sharing your fantastic review, Pedronski89! We are absolutely thrilled to hear that you decided to stick with Sony and that your WH-CH720N headphones are exceeding your expectations! It's incredibly rewarding to know that the ASTOUNDING SOUND, crispness, and clarity are delivering the premium audio experience you've come to rely on from us. We know how important focus is for studying, so we're especially pleased that the great battery life is keeping up with your school work and helping you stay in the zone. Thank you again for your continued loyalty to Sony and for choosing the WH-CH720N. It sounds like a perfect investment! Best regards, Gus, Sony North America Customer Supportsony.com Originally posted on sony.com
Breaking
hmwade . 2 months ago
Sony North America Customer Support - 2 months ago
Hi Hmwade, Thank you for providing this detailed feedback on your experience with the WH-CH520 Wireless Headphones. We understand it can be frustrating to encounter repeated issues with the physical durability of a product that you otherwise valued for its extended battery life, comfort, and quick charging. We would like to thoroughly investigate the circumstances of this issue and evaluate your case. Please send us an email to socialsupport@am.sony.com with the following information so our dedicated team can better assist you and explore the service options available: Full Name: Username: Telephone Number: Model Number: Issue/Concern: Thanks for considering Sony products! Best regards, Dominicksony.com Originally posted on sony.com
Do Not Waste Your Money
XXXXsony . 3 months ago
Sony North America Customer Support - 3 months ago
Thank you for taking the time to share your honest and detailed feedback on the WH-CH720N headphones. We are pleased to hear that you are enjoying the sound quality, but we are genuinely sorry to learn that the rest of your experience has been subpar, especially the issues regarding comfort, battery life, and the swivel mechanism. This is certainly not the quality or performance we intend for our products, particularly after only three months of regular use. We apologize for the discomfort and the issue with the headphones pulling your hair. We rely on customer feedback like yours to continuously improve the design of our products. To address the physical damage and battery issue, please contact our product support team immediately. They will be able to efficiently troubleshoot the battery and help you looking for repair options. You can reach them here: https://us.esupport.sony.com/support/s/support-contact?category=headphones We appreciate you choosing Sony, and we are committed to making this right. Gus, Sony North America Customer Supportsony.com Originally posted on sony.com
What the WH-CH510's needed.
Ramzzz . 3 months ago
Sony North America Customer Support - 3 months ago
Hi Ramzzz, It's a pleasure to hear that your new WH-CH520 headphones are working out so well for you! We're glad they feel sturdy and have a better fit than your previous pair. It's great to know that the long battery life, lightweight design and quality sound have made them your go-to headphones for everyday use. Thanks for choosing Sony! Best regards, Estefanysony.com Originally posted on sony.com
Static noise in left ear
Emiky . 4 months ago
Sony North America Customer Support - 4 months ago
Hi Emiky, We understand your frustration with the static/popping noise you're experiencing with your new WH-CH720N headphones, and we sincerely apologize for the inconvenience. That's definitely not the experience we want for our customers. If you're willing to give them another chance, we can help troubleshoot this issue. Please contact our support team, and we'll work with you to find a solution. You can reach them through this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones Thanks for considering Sony products. Best regards, Eliabsony.com Originally posted on sony.com
Great headphones with extremely good batteries!
sushniak . 4 months ago
Sony North America Customer Support - 4 months ago
Hi Sushniak, thank you for the wonderful 5-star review! We're thrilled to hear how much you're enjoying your WH-CH720N headphones. It's fantastic to know that the battery life is meeting your needs so well, and that you're impressed with the great sound and call quality. We appreciate you recognizing them as an excellent choice in the mid-range category. Thank you for choosing Sony and enjoy the music! Best regards, -Dominicksony.com Originally posted on sony.com
Daily use for four years
RaeW . 4 months ago
Sony North America Customer Support - 4 months ago
Thank you for sharing your experience with the WH-CH720N headphones. We're so glad to hear they've been a valuable part of your daily life for thousands of hours, even helping you through a home remodel! We also appreciate your feedback regarding the plastic components, and we will certainly pass your comments on to our product team for future consideration. Thanks for choosing Sony. Best regards, Eliabsony.com Originally posted on sony.com
Good for entry level users
faya_ayay . 5 months ago
Sony North America Customer Support - 5 months ago
Hi faya_ayay! Thank you for sharing your experience with the WH-CH520 headphones! It brings us great joy to hear that you're enjoying the seamless connectivity to both your phone and PC, and that the Sound Connect app has enhanced your audio experience with features like 360 Reality Audio. We appreciate your feedback regarding comfort and we recommend trying out softer ear cushions or adjusting the fit to alleviate any discomfort during longer listening sessions. Your input is invaluable as we strive to create products that enhance your listening pleasure. Thank you for choosing Sony and for recommending the WH-CH520 to others! Best regards, Estefanysony.com Originally posted on sony.com
Sony WHCH720N Truly Wireless Noise Canceling In-Ear Headphones FAQs
Shsdo . Mar 31, 2024
that work with tha PLAYSTATION5?
Check out device compatibility here: https://www.verizon.com/products/sony-whch720n-truly-wireless-noise-canceling-in-ear-headphones/ ~Maria
Lady V . Mar 20, 2024
Does this headset connect to both Samsung and iOS?
You can use the Sony WH-CH720N with an iPhone or Android device with the same level of compatibility. Additional information here: https://www.verizon.com/products/sony-whch720n-truly-wireless-noise-canceling-in-ear-headphones/ ~Maria