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mame . 25 days
Motorola Customer Care - 25 days
Thank you for sharing your experience, Mame. We’re thrilled to hear that you’re very pleased with your Motorola phone and that it’s your second time using our brand. It’s great to know you consider it a great product, and we appreciate your continued support. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en.motorola.com Originally posted on motorola.com
VinnyMac . 1 month
Motorola Customer Care - 27 days
Thank you for sharing your long-term experience, VinnyMac. We’re very happy to hear your phone has continued to perform well for over two years and that you’ve been impressed with the value and overall quality. It’s great to know you’re enjoying features like the shake gesture for the flashlight—Moto Actions are designed to make everyday tasks faster and easier. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en.motorola.com Originally posted on motorola.com
Colors
Sapphire Blue
Depth
0.32 in.
Height
6.4in
Width
2.95in
Notable Materials
PMMA
Weight
6.42oz
Charging Port
Type-C port (USB 2.0)
Overall
Accessibility Shortcut, Android Accessibility Suite
Auditory
Hearing Aid Support, Live Caption, Live Transcribe, Real-Time Text, Sound Notifications
Voice Assistant
Google Assistant, Gemini
Mobility / Cognitive
Switch Access
Visual
Magnification, Text and display, TalkBack, Select to Speak, Google Assistant
Usage Time
Up to 46 hours
Standby Time
Up to 16 Days
mAh (per hour)
5000 mAh
Fast Charge
Support up to 15W charging
Prop 65 Warning
This product can expose you to chemicals, including lead, which is known to the State of California to cause cancer and birth defects or other reproductive harm.
Front Camera
8MP | FF
Rear Camera
50MP 4 | Quad Pixel technology
Video
FHD (30fps) | HD (30fps)
Camera Modes
Shooting modes: Photo Portrait, Live Filters, Dual Capture, Active Photos Burst Shot, Photo Booth Artificial intelligence: Auto Smile Capture, Face Retouch, Selfie Photo Mirror, Gesture Selfie, RAW Photo Output, Spot Color, Auto Night Vision
Bluetooth
Bluetooth® 5.1
Processor
2.4GHz Octo-Core Processor
OS
Android™ 13
Expandable Memory
Yes
Memory/Storage
4GB RAM | 64GB Storage
Hotspot
Wi-Fi hotspot
Security
Side fingerprint reader | Face unlock, ThinkShield® for mobile
Screen Size
6.5" display
Refresh Rate
90 Hz
Screen Type
HD+ (1600 x 720) LCD | HiD | 2.5D Corning® Gorilla® Glass 3
Aspect Ratio
20:9
MOTXT2413VPP
mame . 25 days
Motorola Customer Care - 25 days
Thank you for sharing your experience, Mame. We’re thrilled to hear that you’re very pleased with your Motorola phone and that it’s your second time using our brand. It’s great to know you consider it a great product, and we appreciate your continued support. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en.motorola.com Originally posted on motorola.com
VinnyMac . 1 month
Motorola Customer Care - 27 days
Thank you for sharing your long-term experience, VinnyMac. We’re very happy to hear your phone has continued to perform well for over two years and that you’ve been impressed with the value and overall quality. It’s great to know you’re enjoying features like the shake gesture for the flashlight—Moto Actions are designed to make everyday tasks faster and easier. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en.motorola.com Originally posted on motorola.com
PhilG . 2 months
Motorola Customer Care - 2 months
Hi PhilG, We’re sorry to hear about your frustrating experience. We want to understand what’s happening with your phone so we can help. We have sent you an email. Please reply to it for further assistance.motorola.com Originally posted on motorola.com
BCoz . 2 months
Motorola Customer Care - 2 months
Hi BCoz, We're sorry to hear about the trouble you’ve had with your new phone. I understand how frustrating it must be when apps don’t function as expected after transferring from your old device. As we stand by our phones, we'd like to know more details. We have sent you an email. Please reply to it for further assistance. Thank you.motorola.com Originally posted on motorola.com
Majuhi . 2 months
Motorola Customer Care - 2 months
Hi Majuhi, thank you for sharing your feedback. We’re glad to hear you’re enjoying the phone’s features, but we’re sorry to learn about your concerns with battery performance. We have sent you an email to assist you further. We'll wait for your response.motorola.com Originally posted on motorola.com
2023BlueJay on YT . 4 months
Motorola Customer Care - 4 months
Thank you for sharing your feedback, and we’re sorry to hear about the problems you’ve experienced with your phone. We understand how frustrating it can be to deal with microphone interruptions, screen glitches, and media loss. We have sent you an email. Please reply to it for further assistance.motorola.com Originally posted on motorola.com
warr3 . 4 months
Motorola Customer Care - 4 months
Hi Warr3, We’re sorry to hear you’re dealing with this. That sounds extremely upsetting. It’s uncommon for a phone itself to be compromised; more often, a specific account or app has been affected. We would like to help you with this matter. Please check the email that we have sent you, and we'll be assisting you from there.motorola.com Originally posted on motorola.com
bob35 . 4 months
Motorola Customer Care - 4 months
Hi Bob35, Thank you for your feedback! We’re glad to hear that your phone has been easy to use and has served you well over the years. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en.motorola.com Originally posted on motorola.com
Trisha 1234 . 6 months
Motorola Customer Care - 6 months
Hi Trisha, Thank you for sharing your experience! We’re glad to hear that your third Moto G continues to impress with its user-friendly features. We appreciate your loyalty to Motorola! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en.motorola.com Originally posted on motorola.com
Emy :) . 6 months
Motorola Customer Care - 6 months
Hi Emy :), Thank you so much for your continued support! It sounds like your Moto G Play 2024 is hitting all the right notes for you—speedy multitasking, network versatility, and keeping your work and personal life organized. It means a great deal to us that you've come back for more, and we're glad it continues to meet your expectations. Enjoy and thanks again for being a loyal customer! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en.motorola.com Originally posted on motorola.com
Tap to pay . Jul 20, 2025
Does this phone support tap and pay
Thank you for your inquiry. The Moto G Play 2024 phone does not include NFC, so Tap & Pay functionality isn’t supported on this model. You can check this link for the phone specifications here: https://www.motorola.com/us/en/p/phones/moto-g/g-play-gen-3/pmipmgj36mj?pn=PB0C0007US. -Mitch
Rich . May 6, 2025
Is This Phone 5G Capable?
Thank you for your question, Rich. The Moto G Play 2024 phone is not 5G capable and supports 4G LTE networks only. You can check the link for the phone specification here: https://www.motorola.com/us/en/p/phones/moto-g/g-play-gen-3/pmipmgj36mj?pn=PB0C0007US. -Mitch
charly . Mar 29, 2025
I bought this phone in waltmart , I would like to use my old SIM card from waltmart family mobile but i inserted it and the device did not recognize it
Hi Charly, Thank you for reaching out. Based on the product description, it appears that the phone you purchased is locked to Verizon's network. This means it is currently only compatible with Verizon SIM cards and may not work with SIM cards from other carriers, such as Walmart Family Mobile. As your phone was purchased from Walmart, we recommend contacting Walmart directly or visiting your nearest Walmart store. They should be able to provide further assistance and help with unlocking the device or offer alternative solutions. -Mitch
Kathy . Apr 4, 2024
Does this phone support tap to pay
Hi Kathy, Thank you for your inquiry and interest in our product. No, tap-to-pay functionality relies on Near Field Communication (NFC) technology and this Moto G Play 2024 phone does support the NFC feature. You can check the link for the phone specification here: https://www.motorola.com/us/smartphones-moto-g-play-gen-3/p?skuId=1041. -Mitch
Gregory . Mar 16, 2024
does it support speak to text?
Hi Gregory, Thank you for expressing an interest in our product. Yes, the Moto G Play 2024 phone supports speech-to-text functionality. This feature allows you to use your voice to dictate text messages, emails, notes, and more, instead of typing them out manually. You can visit this link on how to use voice typing here: https://help.motorola.com/hc/3583/444/global/en-us/jcb110712729.html. -Mitch
Denese . Mar 8, 2024
Does the phone have a ear phone jack
Hi Denese, thanks for your interest in one of our Motorola devices and for taking the time to post this. You are correct, the device has 3.5 mm headset jack. Kindly check the link provided below to check the additional features and specifications of the device at https://www.motorola.com/us/smartphones-moto-g-play-gen-3/p?skuId=1041. For other concerns, we're always here to help. -Ythan
Cjay . Mar 1, 2024
Is this a world device like the 2023 model is listed as? I'm trying to see if I can use this device in other countries where Verizon has service by adding the travel pass service to this prepaid service.
Hi Cjay, thank you for taking the time to post this and for your interest in one of our Motorola devices. Ensure seamless communication while traveling by using our phones in different countries. While we cannot guarantee all features will be supported, check with your mobile service provider to confirm SIM compatibility. Remember, it's best to purchase a phone in the region where you'll be using it to ensure warranty coverage. For other concerns, we're always here to help. -Ythan
Yes, you can use your prepaid phone for international calls and texts while you're in the US. More information here: https://www.verizon.com/support/prepaid-international-calling-faqs/#:~:text=Yes%2C%20you%20can%20use%20your,our%20Prepaid%20International%20Calling%20page. ~Maria
Paul . Feb 23, 2024
I bought the phone with a new card from dollar general store and I'm having trouble with activation part
Hi Paul, We're sorry to hear that you're having trouble with the activation of your new phone from Dollar General. It might be best to reach out to the customer service of the phone carrier or Dollar General. They should be able to assist you with the activation process and troubleshoot any concerns. -Mitch