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Discounted Wireless Lifeline program phone service

This page is for qualified low-income wireless customers, including those who live on Tribal Lands..

For Verizon Home Phone and Fios Home Internet customers in CT, DC, DE, MA, MD, NC, NJ, NY, PA, RI, VA, learn about the discounted Lifeline program for your services.

What is Lifeline?

Lifeline is a federal program that offers a monthly discount to qualified low-income customers. If you qualify for the Lifeline discount, you can save at least $9.25 per month on your Verizon Wireless monthly bill.

As part of the Lifeline program, the Tribal Link Up assistance provides eligible Tribal Land subscribers a discount that is 100% of the customer's one-time customary activation fee. It is limited to one time per home address per subscriber.

Verizon Wireless, as an Eligible Telecommunications Carrier (ETC), is authorized to provide Lifeline-supported services in parts of Iowa, North Dakota, New York and Wisconsin. Lifeline service is not available in all areas of these states.

Only eligible customers may enroll in the Lifeline program (see How do I qualify? below), and the program is limited to one discount per household. There are restrictions to the Lifeline program. Please read the sections below.

How much can I save?

If you qualify for the program, Lifeline can save you at least $9.25 a month on your wireless bill. See the "View Brochure and Coverage" section below for details on the Lifeline-supported services. If you live on federally-recognized Tribal lands, you may qualify for additional discounts.

How do I qualify?

Qualifications for the Lifeline discount program are provided on the Lifeline application. Verizon Wireless offers Lifeline service in parts of Iowa, North Dakota, New York and Wisconsin. Lifeline service is not available in all areas in these states.

You must provide documentation to demonstrate that you are eligible for the Lifeline benefit.

See if you qualify and obtain an application

Are there any restrictions?

Yes, only one Lifeline discount is allowed per household. A household is not permitted to receive Lifeline benefits from multiple providers (for example, if you receive a Lifeline discount on your wireless service, you would not also qualify to receive that discount on your home phone service).

Violation of the one per household rule will result in the subscriber's de-enrollment from the program. Lifeline is a non-transferrable benefit, and the subscriber may not transfer his or her benefit to any other person. You will be required to certify under penalty of perjury that you will comply with this requirement.

Lifeline applicants must provide two proofs of identification and certify under penalty of perjury that they participate in an eligible program. Consumers who willfully make false statements in order to obtain the benefit can be punished by fine or imprisonment or can be barred from the program.

A Lifeline customer's residential address must be in an area where Verizon Wireless is approved to offer Lifeline service. Lifeline assistance may not be applied retroactively.

The Tribal Link Up assistance cannot be applied to customer facilities or equipment, including the cost of your phone. Link Up assistance may not be applied retroactively.

What are the monthly rate plan options for Lifeline?

Verizon Wireless is pleased to offer two Lifeline monthly rate plans: the $25.00 Lifeline Plan which requires a compatible wireless handset and the $19.99 Home Phone Connect Plan which requires a Home Phone Connect device. For more information, please call 1.800.417.3849.

  • Domestic Long Distance includes calls made from within your Local Coverage Area to anywhere within the United States or Puerto Rico.
  • The $25.00 Lifeline Plan includes unlimited nights and weekends and unlimited text messaging.
  • Other services such as data service, handset insurance and roadside assistance are not available as part of the Lifeline service.
  • If you select the $19.99 Lifeline Plan, the Home Phone Connect does not allow for: DSL or dial-up Internet service, DVR, Dish Network and DirecTV, credit card machines, PBX or Centrex systems, medical dependencies, fax machines and some home security systems.
Lifeline Plan Details
Lifeline Plans Lifeline Plan $25.00 Home Phone Connect Plan $19.99

Requires a Home Phone Connect Device

Monthly Access (after discount) $15.75 $10.74
Monthly Access

(after discount for residents of Federally Recognized Tribal Lands)

$0 $0
Monthly Anytime Minutes 1,000 Unlimited
Local Mobile to Mobile Calling Minutes Unlimited Unlimited
Domestic Long Distance (airtime applies) Included

Long Distance calls from the Local Coverage Area are included.

Included

Long Distance calls from the Local Coverage Area are included.

Per-Minute Rate After Allowance

Applies to incoming and outgoing calls made after allowance is exhausted

45¢ Unlimited
One-Time Activation Fee $35

Tribal residents may be eligible for a credit - see "What is Lifeline" section.

$35

Tribal residents may be eligible for a credit - see "What is Lifeline" section.

View Brochure and Coverage


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