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Pantech 4G LTE Global USB Modem UML290 - Support Overview

Find support and online tools for your Pantech 4G LTE Global USB Modem UML290.

Filter all topics below.


Activation, Setup & User Guides

Insert / Remove SIM Card - Pantech® UML290 4G USB Modem

Here's how to properly insert or remove a SIM card for your UML290 4G USB Modem.

Self Activation - Monthly Mobile Broadband

Here's how to activate monthly mobile broadband service.

Self Activation - Prepaid Mobile Broadband

Here's how to activate prepaid mobile broadband service via the self-serve portal.

Validate Emergency Address (E911)

Here's info on validating your Emergency Address (E911).

Back Up & Transfer Content

Locate the USB Connector - Pantech® UML290 4G USB Modem

Here's how to find the USB connector for your UML290 4G USB Modem.

Basics

How to Check Verizon Coverage in the US

Learn how to check for Verizon wireless coverage while in the US. Find steps to check coverage and determine what the indicators on your device mean.

How to Clean / Disinfect Your Device

Here's how to properly clean / disinfect / sanitize your smartphone / tablet / basic phone / smartwatch / jetpack.

Re-installing PC Card / USB Modem Drivers

Here's how to reinstall PC Card / USB Modem drivers on your Windows computer.

View Signal Strength - Pantech UML290 4G USB Modem

Here's how to check the signal strength on your Pantech UML290 4G USB Modem.

Computer/PC Connectivity

Change Device Operating Mode to LAN - VZAccess Manager - Pantech® UML290 4G USB Modem

To use your UML290 Modem with Windows 10, view this info to fix connection issues.

Connect the USB Extension Cable - Pantech® UML290 4G USB Modem

Here's how to extend the cable on your UML290 4G USB Modem.

Enable / Disable the 4G LAN Adapter

Here's how to enable / disable the 4G LAN Adapter for your USB modem.

Resolve Windows Device Manager Conflicts

Here's how to resolve driver conflicts if your device doesn't properly interface with your computer.

Data

Cisco article: # DOC-17314: IPSEC VPN Issues on 4G LTE

View this Cisco article for help with IPSEC VPN Issues on LTE.

Purchase Data Session (Prepaid) - Mobile Broadband Portal

Here's how to purchase a prepaid data session using the Mobile Broadband Portal.

Device ID & Info

View Device ID (ESN / IMEI / MEID) - Pantech® UML290

Here's how to view the device ID (IMEI) for your Pantech UML290.

View Phone Number - Pantech® UML290 4G USB Modem

Here's how to view the phone number for your UML290 4G USB Modem.

Internet & Web Browser

Delete Temporary Internet Files and Cookies - Internet Explorer

Here's how to delete temporary Internet files and cookies in Internet Explorer.

Memory/Storage

Locate the USB Connector - Pantech® UML290 4G USB Modem

Here's how to find the USB connector for your UML290 4G USB Modem.

Operating System & Software

Install Device Software Update - Pantech® UML290 4G USB Modem

To check for or to install software updates on your Pantech UML290 Modem, view this.

SIM Card

Insert / Remove SIM Card - Pantech® UML290 4G USB Modem

Here's how to properly insert or remove a SIM card for your UML290 4G USB Modem.

View the SIM Card Number - Pantech® UML290 4G USB Modem

Here's how to view the SIM card number associated with your UML290 4G USB Modem.

Status Indicators/Lights

LED Status Indicators - Pantech® UML290 4G USB Modem

View this info for explanations of status LEDs on your UML290 4G USB Modem.

Wi-Fi & Network

Add a Wi-Fi Network - Windows® 8

Here's how to add an available Wi-Fi network to your computer running Windows 8 OS.

Edit Access Point Names (APN) - Pantech® UML290 4G USB Modem

To configure the APNs your Pantech® UML290 4G USB Modem can use, view this info.

Enable / Disable Network Connections - Windows®

Here's how to enable / disable network connections on your Windows device.

Enabling/Disabling Microsoft® TCP/IP version 6 (TCP/IPv6)

Here's how to enable or disable Microsoft TCP/IP version 6 (TCP/IPv6) from your Windows computer.

Remove Wi-Fi Connection - Windows® 8

To remove a saved Wi-Fi network from your Windows 8 device, view this info

Set Up Wi-Fi Connection - Windows® 7

Here's how to set up an available Wi-Fi network on Windows 7.