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Devices, plans, services & apps - No longer supported
Information
No longer supported mobile phone & home internet plans
Verizon has discontinued online support for these mobile and home internet plans.
Information
No longer supported: Carrier Billing
Carrier Billing has been discontinued and is no longer supported by Verizon.
Information
No longer supported Samsung devices
Verizon has discontinued online support for several older Samsung devices. A list of specific models can be found here.
Information
No longer supported Motorola devices
Verizon has discontinued online support for several older Motorola devices. A list of specific models can be found here.
Information
No longer supported Apple devices
Verizon has discontinued online support for several older Apple devices. A list of specific models can be found here.
Information
No longer supported Google Devices
Verizon has discontinued technical support for several older Google devices. A list of specific models can be found here.
Additional support
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Services & Apps
No Longer Supported: Backup Assistant
Backup Assistant has been discontinued & is no longer supported by Verizon. Consider switching to Verizon Cloud to automatically back up contacts, photos & files.
Services & Apps
No Longer Supported: Family Locator
Family Locator has been discontinued and replaced by Verizon Smart Family Premium, which offers more parental controls for no additional cost.
Services & Apps
No Longer Supported: GizmoTab app
The GizmoTab app has been discontinued & is no longer supported by Verizon. Find out how to use your GizmoTablet without the GizmoTab app.
Devices
No longer supported ASUS Devices
Verizon has discontinued technical support for older ASUS devices. A list of specific models can be found here.
Devices
No longer supported Apple devices
Verizon has discontinued online support for several older Apple devices. A list of specific models can be found here.
Devices
No longer supported BlackBerry devices
Verizon has discontinued online support for several older BlackBerry devices. A list of specific models can be found here.
Services & Apps
No longer supported Care Smart app
Verizon retired the Care Smart app and service. Smartwatch users (excludes the Verizon Care Smart watch) can enroll in Verizon Family Plus.
Devices
No longer supported Casio devices
Verizon has discontinued technical support for several older Casio devices. A list of specific models can be found here.
Devices
No longer supported Compaq devices
Verizon has discontinued online support for several older Compaq devices. A list of specific models can be found here.
Devices
No longer supported Google Devices
Verizon has discontinued technical support for several older Google devices. A list of specific models can be found here.
Devices
No longer supported HP devices
Verizon has discontinued online support for several older HP devices. A list of specific models can be found here.
Devices
No longer supported HTC devices
Verizon has discontinued online support for several older HTC devices. A list of specific models can be found here.
Devices
No longer supported Kyocera devices
Verizon has discontinued online support for several older Kyocera devices. A list of specific models can be found here.
Devices
No longer supported LG devices
Verizon has discontinued online support for several older LG devices. A list of specific models can be found here.
Devices
No longer supported Montblanc devices
Verizon has discontinued online support for the Montblanc Summit 2+. Find out where to look for device support here.
Devices
No longer supported Motorola devices
Verizon has discontinued online support for several older Motorola devices. A list of specific models can be found here.
Devices
No longer supported Nokia devices
Verizon has discontinued online support for several older Nokia devices. A list of specific models can be found here.
Devices
No longer supported Orbic devices
Verizon has discontinued online support for several older Orbic devices. A list of specific models can be found here.
Devices
No longer supported Palm devices
Verizon has discontinued online support for several older Palm devices. A list of specific models can be found here.
Devices
No longer supported Pantech devices
Verizon has discontinued online support for several older Pantech devices. A list of specific models can be found here.
Devices
No longer supported RED devices
Verizon has discontinued technical support for RED devices. A list of specific models can be found here.
Devices
No longer supported Samsung devices
Verizon has discontinued online support for several older Samsung devices. A list of specific models can be found here.
Devices
No longer supported Sierra Wireless devices
Verizon has discontinued online support for several older Sierra Wireless devices. A list of specific models can be found here.
Devices
No longer supported Sony devices
Verizon has discontinued online support for several older Sony devices. A list of specific models can be found here.
Devices
No longer supported Verizon devices
Verizon has discontinued online support for several older Verizon devices. A list of specific models can be found here.
Devices
No longer supported ZTE devices
Verizon has discontinued online support for older ZTE devices. A list of specific models can be found here.
Plans
No longer supported mobile phone & home internet plans
Verizon has discontinued online support for these mobile and home internet plans.
Devices
No longer supported other devices
Verizon has discontinued online support for several older devices. A list of specific models can be found here.
Services & Apps
No longer supported: Advanced Messaging in Samsung Messages
Advanced Messaging in the Samsung Messages app was discontinued in January 2025.
Services & Apps
No longer supported: Carrier Billing
Carrier Billing has been discontinued and is no longer supported by Verizon.
Services & Apps
No longer supported: City ID
Verizon has discontinued online support for the City ID. Please visit vzw.com/callfilter to learn more about our spam protection and enhanced Caller ID solution.
Services & Apps
No longer supported: Family Money
Family Money has been discontinued and is no longer supported by Verizon. Learn more about the closing of your Family Money account.
Services & Apps
No longer supported: International credit to finance a Verizon phone
International credit financing through Nova Credit has been discontinued & is no longer supported by Verizon.
Services & Apps
No longer supported: My Numbers
My Numbers has been discontinued and is no longer supported by Verizon. Learn about managing your discontinued My Numbers phone numbers.
Services & Apps
No longer supported: Number Share - Home
Number Share - Home has been discontinued and is no longer supported
by Verizon.
Services & Apps
No longer supported: Usage Controls
Usage Controls is no longer available to add to your account. If you have Usage Controls, you can keep it or switch to Verizon Smart Family.
Services & Apps
No longer supported: VZ Navigator
VZ Navigator has been discontinued and is no longer supported.
Services & Apps
No longer supported: VZAccess Manager
VZAccess Manager is no longer supported online. If you have an older device that’s still compatible, you can continue using it, or upgrade to a new internet device.
Services & Apps
No longer supported: VelaSense app
Verizon has discontinued online support for the VelaSense app. Please visit Google Play to download a similar app or go to the Verizon Community where you can post a question to get assistance.
Services & Apps
No longer supported: Verizon 5G apps
The Verizon 5G apps are no longer supported by Verizon. Learn more about the retirement of AR Pro Interactive, Multi-View Experience and Verizon Capture.
Services & Apps
No longer supported: Verizon Messages (Message+)
Verizon Messages (Message+) has been discontinued. Find additional information about the retirement of Verizon Messages (Message+).
Services & Apps
No longer supported: Verizon Pass
Verizon Pass has been discontinued and is no longer supported by Verizon.
Services & Apps
No longer supported: Verizon Safe Wi-Fi
Safe Wi-Fi has been discontinued and is no longer supported by Verizon. Learn about Digital Secure for your mobile device.
Services & Apps
No longer supported: Verizon Voice ID
Verizon Voice ID has been discontinued and is no longer supported by Verizon.
Services & Apps
No longer supported: ZenKey
The ZenKey app is no longer supported. Continue to securely access and manage your Verizon account using your username and password.
Services & Apps
No longer supported: go90 app
Verizon has discontinued online support for the go90 app. Visit Google Play to download a similar app or go to the Verizon Community where you can post a question to get assistance.
Devices
No-longer-supported Sharp devices
Verizon has discontinued online support for several older Sharp devices. A list of specific models can be found here.
Services & Apps
Ringback Tones and Verizon Tones Discontinued
Ringback Tones and Verizon Tones have been discontinued. Download a similar ringtones app from your device's app store or go to the Verizon Community for assistance.