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Samsung 4G LTE Network Extender 2 - Support Overview

Get support for your Samsung Network Extender 2 from Verizon Wireless, including the 4G LTE Network Extender for consumers and small businesses.

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Alerts & Reminders

Samsung 4G LTE Network Extender 2 - View Status and Alerts

Here's how to view the status and any alerts on your Samsung 4G LTE Network Extender 2.

Basics

How to Check Verizon Coverage in the US

Learn how to check for Verizon wireless coverage while in the US. Find steps to check coverage and determine what the indicators on your device mean.

How to Clean / Disinfect Your Device

Here's how to properly clean / disinfect / sanitize your smartphone / tablet / basic phone / smartwatch / jetpack.

Network Extender Reference Guide

Here's how to determine what type of Network Extender you have.

Re-installing PC Card / USB Modem Drivers

Here's how to reinstall PC Card / USB Modem drivers on your Windows computer.

Samsung 4G LTE Network Extender 2 - View Performance

Here's how view the performance of your Samsung 4G LTE Network Extender 2.

Verizon Wireless Network Extender - Determine Device by SKU

Here's how to determine the Network Extender device by SKU.

Battery & Power

Samsung 4G LTE Network Extender 2 - Power the Device On / Off

Here's how to power on or off your Samsung 4G LTE Network Extender 2.

Calling & Dialing

Samsung 4G LTE Network Extender 2 - Verify Connection

Here's how to verify you're connected to your 4G LTE Network Extender 2.

Device ID & Info

Check for Physical Damage

Here's how to help determine if your device has damage.

My Verizon Website - View Device Info

Here's how to view info (e.g., model, SIM number, trade-in value, etc.) for a device on your account via the My Verizon website.

Samsung 4G LTE Network Extender 2 - Device Reference

Here's a device reference your Samsung 4G LTE Network Extender 2.

Samsung 4G LTE Network Extender 2 - View MAC Address

Here's how to view the MAC address of your Samsung 4G LTE Network Extender 2.

Verizon Wireless Network Extender - View MAC Address

Here's how to view the MAC address on your Network Extender.

Device Settings

Adjust Router Quality of Service (QoS) Settings

Here's how to adjust Router Quality of Service settings.

Configure Transmit Power - 4G LTE Network Extender 2

Here's how to configure the transmit power of your Samsung 4G LTE Network Extender 2.

Samsung 4G LTE Network Extender 2 - Access Network Extender Admin

Here's how to monitor and customize your Samsung 4G LTE Network Extender 2 via the admin web interface.

Samsung 4G LTE Network Extender 2 - Configure Network Settings

Here's how to configure network settings for your Samsung 4G LTE Network Extender 2.

Samsung 4G LTE Network Extender 2 - Factory Reset

Here's how to restore your default settings on your Samsung 4G LTE Network Extender 2.

Samsung 4G LTE Network Extender 2 - Set Admin Password

Here's how to set a new admin password for your Samsung 4G LTE Network Extender 2.

Samsung 4G LTE Network Extender 2 - View Advanced Settings

Here's how to view advanced settings in your Samsung 4G LTE Network Extender 2.

GPS & Location Based Services

Samsung 4G LTE Network Extender 2 - Install the GPS Extension Cable

Here's how to install the GPS extension cable on the Network Extender 2.

Samsung 4G LTE Network Extender 2 - View GPS Status

Here's how to view the GPS status on your Samsung 4G LTE Network Extender 2.

Managed Access (Prioritized) Callers

Samsung 4G LTE Network Extender 2 - View Connected Devices

Here's how to view the devices connected to your Samsung 4G LTE Network Extender 2.

Router Configuration Changes

Adjust Firewall / DMZ Settings - Verizon Wireless Network Extender

Here's how to verify firewall / DMZ settings on the Network Extender.

Unblock Ports / IP Addresses - Verizon Wireless Network Extender

Here's the list of ports and IP addresses to unblock on the Network Extender to work with your ISP.

Status Indicators/Lights

Samsung 4G LTE Network Extender 2 - Device Display and Status

Here's how to view the device display to determine the status of your Samsung 4G LTE Network Extender 2.