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Samsung 4G LTE Network Extender - Support Overview
Samsung 4G LTE Network Extender - Support Overview
Get support for your Samsung Network Extender from Verizon Wireless, including the 4G LTE Network Extender for consumers and small businesses.


Filter all topics below.
- Activation & Setup
- Apps & Widgets
- Features
- How to Use
- Troubleshooting
All Topics
Accessories
Activation, Setup & User Guides
Alerts & Reminders
Back Up & Transfer Content
Basics
Bluetooth
Calling & Dialing
Camera, Photos & Videos
Contacts
Device ID & Info
Device Settings
Email/Gmail
GPS & Location Based Services
Internet & Web Browser
Managed Access (Prioritized) Callers
Memory/Storage
Status Indicators/Lights
Text & Multimedia Messaging
Wi-Fi & Network
Using Verizon Wireless or Manufacturer Approved Accessories
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Check out this info on using compatible accessories.
Set Up Favorites - Mobile Web 2.0
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Here's how to add your favorite websites to Mobile Web 2.0.
View Status and Alerts - 4G LTE Network Extender for Enterprise
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Here's how to view the status and alerts history on your 4G LTE Network Extender for Enterprise.
How to Check Verizon Coverage in the US
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Here's how to check for Verizon wireless coverage while in the US, find steps to check coverage and determine what the indicators on your device mean.
LTE Network Extender FAQs
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Improve coverage in your office with the LTE Network Extender. Learn what it is, how to set it up, troubleshooting tips and more.
Network Extender Reference Guide
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Here's how to determine what type of Network Extender you have.
Power the Device On / Off - 4G LTE Network Extender
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Here's how to turn your 4G LTE Network Extender on / off.
Power the Device On / Off - 4G LTE Network Extender for Enterprise
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Here's how to connect your 4G LTE Network Extender for Enterprise to power.
Verizon Wireless Network Extender - Determine Device by SKU
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Here's how to determine the Network Extender device by SKU.
View Performance - 4G LTE Network Extender
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Here's how to view the bandwidth utilization of your 4G LTE Network Extender.
Delete Paired BluetoothConnection - Basic Phones
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Here's how to remove a paired Bluetooth device from your Basic Phones.
Add / Remove Spam Blocks - My Verizon Website
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Here's how to block text messages originating from email addresses or domains via the My Verizon website.
Add a Block - Call & Message Blocking - My Verizon Website
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Here's how to temporarily block unwanted calls and messages via the My Verizon website.
Call Waiting - Basic Phone
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Here's how to answer call on your Basic phone while you're on another call.
Compose Text With Numeric Keypad
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Here's how to convert numbers to letters using a numeric keypad.
Ensure the 10-Digit Mobile Number or Email Address is Being Entered Correctly
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This may help if you're having trouble sending a picture/text message.
Register on the Network and Place a Call - Verizon Wireless Network Extender
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Here's how to register your Network Extender on the network and place a call.
Remove a Block - Call & Message Blocking - My Verizon Website
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Here's how to remove a temporary call or message block via the My Verizon website.
Turn Airplane / Standalone Mode On / Off - Non-Supported Devices
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To turn Verizon network services on/off or if they aren't functioning on your mobile device, view this info.
Verify Connection - 4G LTE Network Extender
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Here's how to verify you're connected to your 4G LTE Network Extender.
Verify Connection - 4G LTE Network Extender for Enterprise
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Here's how to verify you're under coverage on your 4G LTE Network Extender for Enterprise.
Export Contacts as a Comma Separated Values (*.csv) / vCard File - Gmail
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Here's how to export contacts from your Gmail account to a CSV file.
Import / Export Contacts from Comma Separated Values (*.csv) / vCard Files - Macintosh Contacts
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Here's steps on how to import and export contacts to your Macintosh computer.
Import /Export Contacts from a Comma Separated Values (*.csv) File - Entourage
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Here's how to import /export contacts from a comma separated values (*.csv) file via Entourage.
Import Contact / Address Book Info to a Comma Separated Values (*.csv) File - Microsoft Outlook
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Here's how to import your contacts into Microsoft Outlook using a CSV file.
Import Contacts From a Comma Separated Values (*.csv) / vCard file - Gmail
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Here's how to import your contacts from a CSV / vCard file to your Gmail account.
Device Reference - 4G LTE Network Extender
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Here's where to locate the reset button, LAN port, power chord input, display indicators, etc. on your 4G LTE Network Extender.
Device Reference - 4G LTE Network Extender for Enterprise
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If you're having issues understanding the connections, layout and available ports on your 4G LTE Network Extender for Enterprise, view this info.
My Verizon Website - View Device Info
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Here's how to view info (e.g., model, SIM number, trade-in value, etc.) for a device on your account via the My Verizon website.
Verizon Wireless Network Extender - View MAC Address
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Here's how to view the MAC address on your Network Extender.
View MAC Address - 4G LTE Network Extender
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Here's how to view the Wi-Fi MAC address for your 4G LTE Network Extender.
Access Configuration Console - 4G LTE Network Extender for Enterprise
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Here's how to access the configuration console on your 4G LTE Network Extender for Enterprise.
Access Network Extender Admin - 4G LTE Network Extender
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Here's how to monitor and customize your Network Extender via the admin web interface.
Adjust Firewall / DMZ Settings - Verizon Wireless Network Extender
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Here's how to verify firewall / DMZ settings on the Network Extender.
Adjust Router Quality of Service (QoS) Settings
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Here's how to adjust Router Quality of Service settings.
Configure DHCP - 4G LTE Network Extender for Enterprise
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If you're having issues configuring DHCP on your 4G LTE Network Extender for Enterprise, view this info.
Configure LAN Settings - 4G LTE Network Extender for Enterprise
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If your 4G LTE Network Extender for Enterprise LAN settings need to be modified, here's how to adjust them.
Configure Network Settings - 4G LTE Network Extender
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Here's how to configure network settings (e.g., Default Gateway, IP Address, Subnet Mask, Primary DNS, Secondary DNS, etc.) for your 4G LTE Network Extender.
Configure Transmit Power - 4G LTE Network Extender
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Here's how to adjust the transmit power on your Network Extender.
Configure Transmit Power - 4G LTE Network Extender for Enterprise
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If you've been instructed to manually configure the power settings of your 4G Network Extender for Enterprise, view this.
Factory Reset - 4G LTE Network Extender
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Here's how to restore your default settings on your 4G LTE Network Extender.
Factory Reset - 4G LTE Network Extender for Enterprise
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Here's how to restore your default settings on your 4G LTE Network Extender for Enterprise.
LTE Network Extender - Device Display and Status
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Here's how to view the device display to determine the status of your LTE Network Extender.
Set Admin Password - 4G LTE Network Extender
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Here's how to set the admin password on your 4G LTE Network Extender.
Set Admin Password - 4G LTE Network Extender for Enterprise
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Here's how to set the admin password on your 4G LTE Network Extender for Enterprise.
Verizon Wireless Network Extender - Determine Device by SKU
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Here's how to determine what model Network Extender you have by viewing its SKU.
Export Contacts as a Comma Separated Values (*.csv) / vCard File - Gmail
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Here's how to export contacts from your Gmail account to a CSV file.
Import Contacts From a Comma Separated Values (*.csv) / vCard file - Gmail
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Here's how to import your contacts from a CSV / vCard file to your Gmail account.
Install the GPS Extension Cable - 4G LTE Network Extender
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Here's how to connect the GPS extension cable on your 4G LTE Network Extender.
Install the GPS Extension Cable - 4G LTE Network Extender for Enterprise
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Here's how to install the GPS extension cable on your 4G LTE Network Extender for Enterprise.
Clear Temporary Internet Files from the Browser
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Here's how to clear temporary internet files (cache, cookies) from the browser.
View Connected Devices - 4G LTE Network Extender
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Here's how to view info (e.g., Current Connections, Connections Last Hour, etc.) for devices connected to your 4G LTE Network Extender.
View Connected Devices - 4G LTE Network Extender for Enterprise
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Here's how to view the devices connected to your 4G LTE Network Extender for Enterprise.
Check Memory - Basic Phone
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Here's how to free up space if your basic phone runs slow / crashes, apps freeze or you can't save media.
Device Display and Status - 4G LTE Network Extender
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Here's how to view the device display to determine the status of your 4G LTE Network Extender.
LED Status Indicators - 4G LTE Network Extender for Enterprise
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Here's how to interpret the LED status indicators on your 4G LTE Network Extender for Enterprise.
View Status and Alerts - 4G LTE Network Extender
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Here's how to view current status indicators and alerts to verify connectivity for your Network Extender.
Send Picture/Video Message using Email
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Here's how to send picture / video message via email.
Register on the Network and Place a Call - Verizon Wireless Network Extender
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Here's how to register your Network Extender on the network and place a call.
Verify Connection - Verizon Network Extender
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Here's how to verify your connection to your Verizon Network Extender.
24/7 automated phone system: call *611 from your mobile
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