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ASUS ZenPad™ Z8s - Support Overview

Find device-specific support and online tools for your ASUS ZenPad Z8s tablet.
Troubleshoot ZenPad Z8s
This online tool will help you identify and resolve problems with your device.

Filter all topics below.


Accessories

Download and Install Samsung Gear Manager - Android® 

Here's how to install Samsung Gear Manager on your Android device.

Activation, Setup & User Guides

ASUS ZenPad™ Z8s - Activate / Set Up Device

Here's how to perform a quick set up and activation on your ZenPad Z8s.

ASUS ZenPad™ Z8s - Add an Existing Google™ Account

Here's how to add an existing Google (Gmail) account to your ZenPad Z8s.

ASUS ZenPad™ Z8s - Turn Android™ Device Protection On / Off

Here's how to turn Android Device Protection for your Zenpad Z8s on or off.

Account Sync Settings - ASUS ZenPad™ Z8s

If you're not receiving email and app notifications, view this info on sync settings.

Activate Your Device FAQs

Learn how to activate a new device, swap devices on an existing line, switch to Verizon and bring your own phone (BYOD), get a new SIM card and more.

Activating Your New Android Tablet

Learn how to activate and set up your Android tablet with Verizon Wireless.

How to use Verizon Cloud

Get step-by-step instructions for how to sign up for and use Verizon Cloud online. Upload and back up your contacts, pictures, videos, music, documents and more.

Mobile Broadband Self Activation - 4G LTE

Here's the steps on how to self activate mobile broadband service for your device.

Top 10 Things to Do with Your New Tablet

Learn how to set up your new tablet with important features and functions. Get the most out of your new tablet with these practical tips.

Validate Emergency Address (E911)

Here's info on validating your Emergency Address (E911).

Video: What is Verizon Cloud?
(length: 2:12)
Watch this video to learn about the features of Verizon Cloud - like content transfer, media storage, photo printing and more.
Length: 2:12

Back Up & Transfer Content

ASUS ZenPad™ Z8s - Export Contacts to SD / Memory Card

Here's how to export contacts from your device to an SD / Memory card.

ASUS ZenPad™ Z8s - Move Pictures / Videos to Device

Here's how to transfer picture or video files between your ZenPad Z8s and a computer.

ASUS ZenPad™™ Z8s - Import Contacts from SD / Memory Card

Here's how to import contacts from an SD / Memory card to your device.

Content Transfer Center

Find the best way to transfer your pictures, videos, contacts and other content from one device to another. See step-by-step instructions for devices by operating system.

Download and Install Content Transfer App - Android™ Smartphone

Here's how to download and install the Content Transfer app on an Android smartphone.

Move Files from Internal Storage to SD / Memory Card - ASUS ZenPad™ Z8s

Here's how to move files from internal storage on your device to an SD / Memory Card.

Move Music Files from Device - ASUS ZenPad™ Z8s

Here's how to transfer picture or video files between your device and your computer.

Move Music Files to Device - ASUS ZenPad™ Z8s

Here's how to transfer music files between your device and a computer or SD card.

Move Pictures / Videos from Device - ASUS ZenPad™ Z8s

Here's how to transfer picture or video files between your device and your computer or an SD card.

Transfer Content with Samsung Smart Switch™ Mobile App (USB Cable Transfer)

Here's how to transfer content from your old device to your current Samsung phone.

Video: Use the Content Transfer App to Move Content Between Devices
(length: 2:58)
With the Content Transfer app, it's easy to transfer your contacts and other content from your old phone to your new phone. Find out how.
Length: 2:58

Basics

Asus Zenpad Z8s Play Simulator: Charging Your Phone

Learn how to charge your Asus Zenpad Z8s.

Asus Zenpad Z8s Play Simulator: Getting to Know the Back of Your Phone

Discover more about the back of your Asus Zenpad Z8s.

Asus Zenpad Z8s Simulator: Getting to Know Your Phone

An interactive map of the Home screen and buttons on your Asus Zenpad Z8s.

Asus Zenpad Z8s Simulator: Turning Your Phone On and Off

Learn how to power on and shut down your Asus Zenpad Z8s.

How to Clean / Disinfect Your Device

Here's how to properly clean / disinfect / sanitize your smartphone / tablet / basic phone / smartwatch / jetpack.

Battery & Power

ASUS ZenPad™ Z8s - Extend Battery Life

Here's how to improve the battery life of your ZenPad Z8s.

ASUS ZenPad™ Z8s - View Battery Info

Here's info on the battery specs (e.g., use time, standby time, etc.) for your ZenPad Z8s.

Battery Issues - Battery Usage

This outlines potential causes of battery issues (device not charging/holding a charge, short battery life).

Power & Charging Issues - Non-Removable Battery Devices

If you're having issues with your non-removable battery charging or not holding a charge, view this info.

Power & Charging Issues - Removable Battery Devices

If you're having issues with your removable battery charging or not holding a charge, here are some helpful tips.

Power Saver Settings - ASUS ZenPad™ Z8s

Here's how to adjust the power saver settings on your ZenPad Z8s.

Turn Battery Optimization On / Off - Android™ 6.x and higher (ASUS)

Battery optimization helps conserve battery power on your ASUS device and is turned on by default.

View Battery Status - ASUS ZenPad Z8s

To see charging status, remaining battery life and which apps or processes use your battery, view this.

Bluetooth

ASUS ZenPad Z8s - Turn Bluetooth On / Off

Here's how to turn Bluetooth for your ZenPad Z8s on or off and make it visible to other devices for pairing.

ASUS ZenPad™ Z8s - Send Contact via Bluetooth®

Here's how to send a contact via Bluetooth on your ZenPad Z8s.

Asus Zenpad Z8s Simulator: Pairing with a Bluetooth® Device

See how to pair your Asus Zenpad Z8s with your Bluetooth device.

Delete Paired Bluetooth® Connection - Android™

Here's how to delete a Bluetooth connection from your Android device.

Calling & Dialing

Call Waiting - Smartphone

Here's how to answer call on your Android / BlackBerry / Windows smartphone while you're on another call.

Video: Verizon Messages - HD Video Calling
(length: 1:46)
The Verizon Messages offers HD voice and video calling on your tablet through the app. Watch this video to learn how to set up HD calling and make calls.
Length: 1:46

Camera, Photos & Videos

ASUS ZenPad™ Z8s - Move Pictures / Videos to Device

Here's how to transfer picture or video files between your ZenPad Z8s and a computer.

ASUS ZenPad™ Z8s - View Pictures / Videos

Here's how to view pictures or videos on your ZenPad Z8s.

Asus Zenpad Z8s Simulator: Accessing the Camera from the Lock Screen

See how to quickly access the Camera app on your Asus Zenpad Z8s.

Asus Zenpad Z8s Simulator: Capturing and Viewing Screenshots

Learn how to take a picture of the screen and view it on your Asus Zenpad Z8s.

Asus Zenpad Z8s Simulator: Changing the File Size of Pictures and Videos

An interactive guide on how to change the size of your pictures or videos with your Asus Zenpad Z8s.

Asus Zenpad Z8s Simulator: Recording a Video

Learn how to record a video using your Asus Zenpad Z8s.

Asus Zenpad Z8s Simulator: Sharing Photos

A visual guide for sharing photos by email, social networks and more using your Asus Zenpad Z8s.

Asus Zenpad Z8s Simulator: Taking a Picture

Discover how to take a photo using your Asus Zenpad Z8s.

Asus Zenpad Z8s Simulator: Taking a Picture While Recording a Video

Discover how to take a picture while recording a video on your Asus Zenpad Z8s.

Asus Zenpad Z8s Simulator: Taking a Selfie

An interactive guide on how to take a selfie with your Asus Zenpad Z8s.

Asus Zenpad Z8s Simulator: Transferring Photos to an SD Card

A visual guide for transferring photos to the SD card on your Asus Zenpad Z8s.

Asus Zenpad Z8s Simulator: Zooming In and Out

Learn how to zoom in and out when taking photos on your Asus Zenpad Z8s.

Common Camera Settings - ASUS ZenPad™ Z8s

Here's info in common camera settings, (e.g., flash, timer, front / rear camera, etc.) for your ZenPad Z8s.

Download Pictures/Videos - Backup Assistant℠ Plus - Android™ Tablet

Here's how to download pictures and videos to Backup Assistant Plus via your Android tablet.

Move Pictures / Videos from Device - ASUS ZenPad™ Z8s

Here's how to transfer picture or video files between your device and your computer or an SD card.

Computer/PC Connectivity

ASUS ZenPad™ Z8s - USB Debugging Mode

Here's how to facilitate a connection between your ZenPad Z8s and a computer with the Android SDK.

Resolve Windows Device Manager Conflicts

Here's how to resolve driver conflicts if your device doesn't properly interface with your computer.

Contacts

ASUS ZenPad™ Z8s - Add a Contact

Here's how to add a contact on your ZenPad Z8s.

ASUS ZenPad™ Z8s - Delete a Contact

Here's how to delete a contact from your ZenPad Z8s.

ASUS ZenPad™ Z8s - Edit a Contact

Here's how to edit a contact on your ZenPad Z8s.

ASUS ZenPad™ Z8s - Link / Unlink Contacts

Here's how to link or unlink duplicate contacts in your ZenPad Z8s

ASUS ZenPad™ Z8s - Send Contact via Bluetooth®

Here's how to send a contact via Bluetooth on your ZenPad Z8s.

ASUS ZenPad™ Z8s - View Contact Sync Source

Here's how to view where a phonebook contact on your ZenPad Z8v was imported from.

Asus Zenpad Z8s Simulator: Adding a Contact

Learn how to add a new contact to your Asus Zenpad Z8s.

Asus Zenpad Z8s Simulator: Adding and Removing Contacts from Favorites

Discover how to add or delete contacts from your Favorites list on your Asus Zenpad Z8s.

Asus Zenpad Z8s Simulator: Assigning a Picture to a Contact

Find out how to add a picture to a contact on your Asus Zenpad Z8s.

Asus Zenpad Z8s Simulator: Creating a Group and Adding Contacts to It

A visual guide for how to create a group of contacts on your Asus Zenpad Z8s.

Asus Zenpad Z8s Simulator: Sharing a Contact's Information

Learn how to share the information for one of your contacts with someone else using your Asus Zenpad Z8s.

Verizon Cloud - Android™ Tablet - Back Up Contacts

Here's how to back up your contacts to Verizon Cloud from your Android tablet.

Video: Managing Contacts Using My Verizon
(length: 2:21)
Watch this video to learn how to manage your contacts using My Cloud Media & Contacts in your My Verizon account. See how to remove, restore and sync your contacts.
Length: 2:21

Video: Managing Duplicate Contacts Using Google
(length: 2:45)
Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts by using your Google account.
Length: 2:45

Video: Managing Duplicate Contacts Using Your Android Device
(length: 3:21)
Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts on your Android device.
Length: 3:21

Data

ASUS ZenPad™ Z8s - Allow / Deny Data Roaming

Here's how to turn data roaming for your ZenPad Z8s on or off.

ASUS ZenPad™ Z8s - Manage Data Usage

Here's how to change the data usage cycle and set data warnings and/ or limits on your ZenPad Z8s.

ASUS ZenPad™ Z8s - Turn Data On / Off

Here's how to turn the mobile data on or off on your ZenPad Z8s.

ASUS ZenPad™ Z8s - View / Restrict Data Usage by App

Here's how to view / restrict the amount of data an app on your ZenPad Z8s uses.

Bonus Data FAQs

Learn about the options to add bonus data to your devices on the new Verizon Plan.

Change Verizon Data Service Plan (Prepaid) - Android™ Tablet

Here's how to change the Prepaid Verizon data service plan on an Android tablet.

Check Verizon Data Service usage (Prepaid) - Android™ Tablet

Here's how to check your data on your prepaid, Android tablet.

Conserve Data Usage - Google+

Here's how to save data on your Android smartphone / tablet via the Google+ app

Data Gifting FAQs

Learn about the data gifting program where you can give extra data to others as a gift, and receive it too.

Data Utilization FAQs

Learn about a free online tool that helps you understand how the devices on your account are using data. Access it through My Verizon and My Verizon Mobile.

Forgot Verizon Data Service Username / Password (Prepaid) - Android™ Tablet

Here's how to view your username or reset your password for your Verizon data service on your Android tablet.

Set Up Verizon Prepaid Data Service - Android™ Tablet

Here's how to set up Verizon Prepaid data service for your Android tablet.

Date & Time

ASUS ZenPad™ Z8s - Set Date and Time

Here's how to correct the date and/or time on your ZenPad Z8s.

Device ID & Info

ASUS ZenPad™ Z8s - View Device ID (ESN/ IMEI / MEID)

Here's how to view the device ID (ESN/ IMEI / MEID) for your ZenPad Z8s.

ASUS ZenPad™ Z8s - View MAC Address

Here's how to view the MAC address on your ZenPad Z8s.

Damaged Device Fee FAQs

Learn about the Damaged Device Fee that's charged if you turn in your device for a Certified Like-New Replacement and your returned device has been misused.

My Verizon Website - View Device Info

Here's how to view info (e.g., model, SIM number, trade-in value, etc.) for a device on your account via the My Verizon website.

Device Settings

ASUS ZenPad™ Z8s - Reset All Settings

If your ZenPad Z8s crashes, resets or runs slow, or apps freeze or reset the device, view this.

ASUS ZenPad™ Z8s - Turn Airplane Mode On / Off

To turn Verizon network services on/off or if they aren't functioning on your ZenPad Z8s, view this info.

Adjust Brightness / Display Settings - ASUS ZenPad Z8s

Here's how to adjust screen brightness and other display settings (e.g., Sleep, Font size, etc.) for your ASUS ZenPad Z8s.

Asus Zenpad Z8s Play Simulator: Changing Roaming Settings for a Trip

Find out how to change roaming settings on your Asus Zenpad Z8s.

Asus Zenpad Z8s Simulator: Accessing Settings

Explore how to access settings on your Asus Zenpad Z8s to change alert sounds, turn off GPS and more.

Asus Zenpad Z8s Simulator: Adjusting the Screen Timeout and Brightness

A visual guide for saving battery life on your Asus Zenpad Z8s by adjusting the screen timeout.

Asus Zenpad Z8s Simulator: Changing the Ringtone

Learn how to change the ringtone on your Asus Zenpad Z8s.

Asus Zenpad Z8s Simulator: Configuring Location Settings

Learn how to manage location settings on your Asus Zenpad Z8s.

Asus Zenpad Z8s Simulator: Managing Data Usage

Discover how to manage data usage on your Asus Zenpad Z8s.

Asus Zenpad Z8s Simulator: Setting the Phone to Silent

Explore ways to mute your Asus Zenpad Z8s.

Asus Zenpad Z8s Simulator: Turning Airplane Mode On and Off

An interactive guide for setting your Asus Zenpad Z8s to Airplane mode.

Asus Zenpad Z8s Simulator: Using Battery Saver Mode

Learn how to switch to Battery Saver mode to save your Asus Zenpad Z8s's battery life for the most important functions.

Manage Interruptions - ASUS ZenPad Z8s

If you're not receiving calls or alerts for your texts and email, view this info.

Turn Screen Inversion On / Off - ASUS ZenPad Z8s

Here's how to reverse the color scheme on your ZenPad Z8s.

Turn Screen Rotation On / Off - ASUS ZenPad Z8s

Here's how to fix the display on your ZenPad Z8s if it doesn't rotate.

Turn TalkBack On / Off - Android

Here's how to turn TalkBack for your Android device on or off.

Email/Gmail

ASUS ZenPad™ Z8s - Add a Personal / Corporate Email Account

Here's how to set up a personal / corporate email account on your ZenPad Z8s.

ASUS ZenPad™ Z8s - Email Account Data Usage Settings

Here's how to modify data usage options for the personal email account on your ZenPad Z8s.

ASUS ZenPad™ Z8s - Email Account Password and Server Settings

Here's how to update the personal email password/server settings for your ZenPad Z8s.

Apple® iPad® - Fetch New Data

Here's how to adjust how often your iPad checks for new email.

Asus Zenpad Z8s Simulator: Forwarding an Email

Learn how to forward an email on your Asus Zenpad Z8s.

Asus Zenpad Z8s Simulator: Including an Email Attachment

Learn how to attach a file, like a document or photo, to an email with your Asus Zenpad Z8s.

Asus Zenpad Z8s Simulator: Replying to an Email

Discover how to reply to an email on your Asus Zenpad Z8s.

Asus Zenpad Z8s Simulator: Sending an Email

A step-by-step visual guide for sending an email from your Asus Zenpad Z8s.

Asus Zenpad Z8s Simulator: Sending an Email to a Group

See how to send a group email on your Asus Zenpad Z8s.

Asus Zenpad Z8s Simulator: Setting Up Corporate Email

Learn how to access your work email on your Asus Zenpad Z8s.

Asus Zenpad Z8s Simulator: Setting Up Personal Email

See how to access your existing email account on your Asus Zenpad Z8s.

Asus Zenpad Z8s Simulator: Switching Between Email Accounts

See how to access different email accounts on your Asus Zenpad Z8s.

Compose and Send Email Message - ASUS ZenPad™ Z8s

Here's how to compose and send an email message from your ZenPad Z8s.

Corporate Email (Exchange ActiveSync®) Server Settings - ASUS ZenPad™ Z8s

Here's how to update the work email password/server settings for your ZenPad Z8s, view this info.

Create a New Google™ Account - ASUS ZenPad™ Z8s

Here's how to create a new Google account on your ZenPad Z8s.

Delete Email Messages - ASUS ZenPad™ Z8s

Here's how to delete email messages from your ZenPad Z8s.

Email Account Common Settings - ASUS ZenPad™ Z8s

Here's info on common personal email settings (e.g., account name, etc.) for your ZenPad Z8s.

Email Account Notification Settings - ASUS ZenPad™ Z8s

If you're not getting notifications for the personal email on your ZenPad Z8s, view this info.

Email Account Signature Settings - ASUS ZenPad™ Z8s

Here's how to enter or edit the personal email signature on your ZenPad Z8s.

Email Account Sync Frequency Settings - ASUS ZenPad™ Z8s

Here's how to adjust the personal email sync frequency settings on your ZenPad Z8s.

Gmail Sync - ASUS ZenPad Z8s

If your Google email, contacts, calendar, etc. aren't syncing, view this info.

Gmail for Android - Reply to a Message

Here's how to reply to a Gmail message from your Android smartphone / tablet.

Gmail™ for Android™ - Auto Signature

Here's how to add, edit or remove a signature for your Gmail messages on your Android smartphone / tablet.

Gmail™ for Android™ - Compose and Send a Message

Here's how to compose and send a Gmail message from your Android device.

Gmail™ for Android™ - Delete Messages

Here's how to delete Gmail messages from your Android smartphone / tablet.

Gmail™ for Android™ - View Messages

Here's how to view a Gmail message on your Android smartphone / tablet.

Remove Gmail Account - ASUS ZenPad™ Z8s

Removing then re-adding a Gmail account on your ZenPad Z8s often fixes email issues.

Remove a Personal / Corporate Email Account - ASUS ZenPad™ Z8s

Here's how to delete a personal / corporate email account from your ZenPad Z8s.

Standard Email Messaging Ports

Here's info on standard email messaging ports, which can help with configuration of advanced email settings.

Update the Gmail Password - Android™

Here's how to update the password for your Gmail account from your Android device.

Video: Troubleshooting Personal and Corporate Email
(length: 3:21)
Learn to fix your personal and corporate email with just a few simple steps.
Length: 3:21

View and Reply to an Email Message - ASUS ZenPad Z8s

Here's how to view and reply to an email message from your ZenPad Z8s tablet.

Find My Phone

Find My Device - Android™ - Remotely Locate Device

Here's how to use Find My Device to remotely locate your Android device.

Find My Device - Android™ - Remotely Lock Device

Here's how to use Find My Device to remotely locate and lock your device.

Find My Device - Android™ - Remotely Ring Device

Here's how to make your Android device remotely ring so you can locate it.

How to Find Your Lost or Stolen Phone or Tablet

Learn how to locate, track & lock a lost or stolen device. Get the tablet or phone locator for any OS: Android, Apple, Windows, BlackBerry or basic phones.

Turn Find My Device On / Off - Android™

Here's info on how to remotely locate, lock, ring or erase your Android device.

GPS & Location Based Services

ASUS ZenPad™ Z8s - Turn GPS Location On / Off

Here's how to turn GPS for your ZenPad Z8s on or off.

GPS Location Settings - Android™

Here's how to view / change GPS location settings, which can affect battery life and location accuracy.

Google Maps™ - Add Layers

Here's how to add layers in Google Maps.

Google Maps™ - Download an Offline Map

If you can't get online or want to avoid global data charges while traveling, here's how to download a map.

Google Maps™ - Find Current Location

Here's how to find your current location in Google Maps.

Google Maps™ - Find Driving Directions

Here's how to find driving directions with Google Maps.

Gestures & Motions

ASUS ZenPad™ Z8s - Motions and Gestures

Here's how to customize and turn gestures on / off on your Z8s.

Google Maps™ - Gestures

Here's how to use gestures with Google Maps on your device.

Google Backup & restore

ASUS ZenPad™ Z8s - Google™ Backup and Restore

Here's how to ensure your Gmail, contacts, apps, etc. are backed up on your ZenPad Z8s.

Restore Contacts from Google™ Backups

Here's how to restore contacts from recent Google backups you've done.

Home Screen

ASUS ZenPad™ Z8s - Add Shortcuts to Home Screen

Here's how to add a shortcut to the Home screen of your ZenPad Z8s.

ASUS ZenPad™ Z8s - Add Widgets to Home Screen

Here's how to add a widget (e.g., weather, clock, calendar, etc.) to a Home screen on your ZenPad Z8s.

ASUS ZenPad™ Z8s - Remove Items from Home Screen

Here's how to remove items from the home screen on your ZenPad Z8s.

ASUS ZenPad™ Z8s - Rename Home Screen Folder

Here's how to rename a Home screen folder on your ZenPad Z8s

ASUS ZenPad™ Z8s - View / Manage Home Screen Panels

Here's how to view / add / remove panels and set a default Home screen panel for your ZenPad Z8s.

Add Folders to Home Screen - ASUS ZenPad™ Z8s

Here's how to add a folder to a Home screen on your ZenPad Z8s.

Asus Zenpad Z8s Play Simulator: Adding and Deleting Home Screens

See how to add and delete Home screens on your Asus Zenpad Z8s.

Asus Zenpad Z8s Simulator: Adding Apps and Widgets to the Home Screen

An interactive guide on how to place apps and widgets on the Home screen of your Asus Zenpad Z8s for quick access to them.

Asus Zenpad Z8s Simulator: Adding Folders to the Home Screen

Find out how to add folders to the Home screen on your Asus Zenpad Z8s to help organize your apps.

Asus Zenpad Z8s Simulator: Adding and Changing a Lock Screen Shortcut

Learn to use add or change lockscreen shortcuts on your Asus Zenpad Z8s.

Asus Zenpad Z8s Simulator: Adjusting Apps and Widgets on the Home Screen

Learn how to rearrange and resize apps and widgets on the Home screen of your Asus Zenpad Z8s.

Asus Zenpad Z8s Simulator: Changing an Icon's Appearance

Find out how to change an icon's appearance on your Asus Zenpad Z8s.

Asus Zenpad Z8s Simulator: Changing the Default Home Screen

A visual guide for changing the default Home screen on your Asus Zenpad Z8s.

Asus Zenpad Z8s Simulator: Removing Apps and Widgets from the Home Screen

See how to remove apps and widgets from the Home screen of your Asus Zenpad Z8s.

Asus Zenpad Z8s Simulator: Use Shortcuts to Unlock the Screen

Learn to use shortcuts to unlock the screen on your Asus Zenpad Z8s.

Hotspot

ASUS ZenPad™ Z8s - Change Mobile / Wi-Fi Hotspot Password

Here's how to change the Mobile Hotspot password on your ZenPad Z8s.

ASUS ZenPad™ Z8s - Manage Mobile / Wi-Fi Hotspot Settings

Here's how to configure mobile Wi-Fi hotspot settings (password, allowed devices, etc.) on your ZenPad Z8s.

ASUS ZenPad™ Z8s - Turn Mobile / Wi-Fi Hotspot On / Off

Here's how to turn the Mobile Hotspot feature for your ZenPad Z8s on or off.

Configure Broadcast Settings - Mobile Hotspot - ASUS ZenPad™ Z8s

If you're having issues connecting to the Mobile Hotspot on your ZenPad Z8s, view this info.

Verizon Mobile Hotspot FAQs – Get sharable Wi-Fi internet

Learn to use Mobile Hotspot on your phone or tablet to connect devices to the internet, using your current data plan. Find Unlimited & prepaid plans with Mobile Hotspot.

Internet & Web Browser

Asus Zenpad Z8s Simulator: Bookmarking a Website

Learn how to bookmark a website on your Asus Zenpad Z8s, so it's easy to find later.

Asus Zenpad Z8s Simulator: Navigating to a Website

Discover how to find a website using your Asus Zenpad Z8s.

Asus Zenpad Z8s Simulator: Searching the Web Using Your Voice

Explore how to search the web using your voice with your Asus Zenpad Z8s.

Asus Zenpad Z8s Simulator: Using Web Browser Windows

A visual walkthrough of opening, closing and switching between windows or tabs in the web browser of your Asus Zenpad Z8s.

Change the Browser Start / Home Page - ASUS ZenPad™ Z8s

Here's how to change the home page that launches when you open your Chrome browser.

Chrome Browser - Android - Access Websites

Here's how to access websites using the Chrome browser on your Android smartphone / tablet.

Chrome™ Browser - Android™ - Add a Browser Bookmark  

Here's how to add a bookmark via the Chrome browser on your Android smartphone / tablet.

Chrome™ Browser - Android™ - Allow / Block Browser Cookies  

If you can't browse the internet or view website images via the Chrome browser on your device, view this info.

Chrome™ Browser - Android™ - Clear Temporary Internet Files

Here's how to clear temporary internet files on your Chrome browser If you're getting a 'page cannot be displayed' error or can't browse the internet.

Chrome™ Browser - Android™ - Delete a Browser Bookmark  

Here's how to delete a saved bookmark via the Chrome browser on your Android smartphone / tablet.

Chrome™ Browser - Android™ - Edit a Browser Bookmark  

Here's how to edit a saved bookmark via the Chrome browser on your Android smartphone / tablet.

Chrome™ Browser - Android™ - Open a Browser Bookmark  

Here's how to open a saved bookmark via the Chrome browser on your Android smartphone / tablet.

Chrome™ Browser - Android™ - Save Pictures from Browser

Here's how to save a photo via the Chrome browser on your Android smartphone / tablet.

Chrome™ Browser - Android™ - Turn JavaScript On / Off

Here's how to check JavaScript settings, which often helps when you can't view web pages on your device.

Determining Internet Connection Speeds

Here's info on how to test your connection speeds if they're slower than expected.

Disable Work Offline - Internet Browser

Here's how to check if you're offline if you can't connect to the internet via computer with Internet Explorer, Chrome or Firefox.

View Browser History - Android™

Here's how to view the browser history on your Android smartphone.

Keyboard

Turn Voice Input On / Off - Android™

Here's how to use voice input instead of the keyboard on your Android device to type hands-free.

Language

Asus Zenpad Z8s Simulator: Changing the Language

Discover how to change the language settings on your Asus Zenpad Z8s.

Language Selection - ASUS ZenPad™ Z8s

Here's how to change the language used on your ZenPad Z8s.

Lock, Unlock, Password & Security

ASUS ZenPad™ Z8s - Set Up Screen Lock

Here's how to set up a screen lock option (e.g., password, pattern, etc.) for your ZenPad Z8s.

ASUS ZenPad™ Z8s - Unlock Screen

Here's how to unlock the screen on your ZenPad Z8s.

Asus Zenpad Z8s Simulator: Setting Screen Security

A visual guide for setting screen security on your Asus Zenpad Z8s to help protect your private information.

Asus Zenpad Z8s Simulator: Unlocking the Screen

See how to unlock the screen on your Asus Zenpad Z8s.

Device Locking FAQs

To prevent identity theft and fraud, devices bought from Verizon are locked and cannot be used on another carrier's network for the first 60 days after purchase.

Lock Screen Notifications - ASUS ZenPad™ Z8s

Here's how to manage lock screen notifications on your ZenPad Z8s.

Manage Screen Lock Settings - ASUS ZenPad™ Z8s

Here's how to adjust the screen lock settings for your device.

Turn Off Screen Lock - ASUS ZenPad Z8s

Here's how to disable the screen lock setting on yourZenPad Z8s.

Memory/Storage

ASUS ZenPad Z8s - Insert or Remove SD / Memory Card

Here's how to insert or remove an SD / Memory card for your ZenPad Z8s.

ASUS ZenPad™ Z8s - Check Device Storage

Here's how to check available space if your ZenPad Z8 runs slow / crashes, apps freeze or you can't save media.

ASUS ZenPad™ Z8s - Export Contacts to SD / Memory Card

Here's how to export contacts from your device to an SD / Memory card.

ASUS ZenPad™ Z8s - Format SD / Memory Card

Here's how to erase all data on the SD / memory card in your ZenPad Z8s.

ASUS ZenPad™™ Z8s - Import Contacts from SD / Memory Card

Here's how to import contacts from an SD / Memory card to your device.

Format SD / Memory Card via PC

Here's how to format or erase your SD / memory card using a computer.

Move Files from Internal Storage to SD / Memory Card - ASUS ZenPad™ Z8s

Here's how to move files from internal storage on your device to an SD / Memory Card.

Mobile Hotspot

Asus Zenpad Z8s Simulator: Setting Up Mobile Hotspot

An interactive guide for setting up your Asus Zenpad Z8s as a Mobile Hotspot, so you can share your data connection with other devices.

Music

Google Play™ Music - Android™ - Add a Song to a Music Playlist

Here's how to add a song to a music playlist via the Google Play Music app.

Google Play™ Music - Android™ - Create Music Playlist

Here's how to create a music playlist via the Google Play Music app.

Google Play™ Music - Android™ - Delete a Music Playlist

Here's how to delete a music playlist via the Google Play Music app.

Google Play™ Music - Android™ - Play Music Files

Here's how to play music files via the Google Play Music app.

Google Play™ Music - Android™ - Remove a Song from a Music Playlist

Here's how to remove a song from a music playlist via the Google Play Music app.

Google Play™ Music - Android™ - Rename a Music Playlist

Here's how to rename a music playlist via the Google Play Music app.

Move Music Files from Device - ASUS ZenPad™ Z8s

Here's how to transfer picture or video files between your device and your computer.

Move Music Files to Device - ASUS ZenPad™ Z8s

Here's how to transfer music files between your device and a computer or SD card.

Navigating & Multitasking

Asus Zenpad Z8s Simulator: Multitasking Between Apps

See how to easily switch between and close apps that are running on your Asus Zenpad Z8s.

Asus Zenpad Z8s Simulator: Navigating Multiple Home Screens

A visual guide for swiping between multiple Home screens on your Asus Zenpad Z8s.

Asus Zenpad Z8s Simulator: Using the Notification Panel

Find out how to access and clear the Notification Panel on your Asus Zenpad Z8s.

Operating System & Software

ASUS ZenPad Z8s Software Update

Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.

ASUS ZenPad™ Z8s - Factory Data Reset (Powered Off)

A factory reset on your ZenPad Z8s helps with a blank or frozen screen or calling, app, audio and syncing issues.

ASUS ZenPad™ Z8s - Factory Data Reset (Powered On)

If your ZenPad Z8s has a blank or frozen screen or calling, app, audio and syncing issues, view this.

ASUS ZenPad™ Z8s - Install Device Software Update

Here's how to check for or install software updates on your ZenPad Z8s.

Android Operating System (OS) FAQs

Learn about the Android operating system, including what it is, how to find your current OS version, how to get an update and more.

Protect Against Downloading Ransomware Malware - Android™

Here's info to help protect your device against ransomware.

Remove Ransomware From the Device - Android™

Here's how to remove ransomware from your device.

View Software Version - ASUS ZenPad Z8s

Here's how to view the software version your ZenPad Z8s is running.

SIM Card

ASUS ZenPad Z8s - Insert / Remove SIM Card

Here's how to properly insert or remove a SIM card for your ZenPad Z8s.

ASUS ZenPad™ Z8s - View SIM Card Number

Here's how to view the SIM card number associated with your ZenPad Z8s.

Asus Zenpad Z8s Play Simulator: Inserting and Removing a microSD Card

Discover how to put and remove a microSD card into your Asus Zenpad Z8s to add memory for photos, videos, music, documents and more.

Asus Zenpad Z8s Play Simulator: Inserting and Removing a the Nano SIM Card

Find out how to insert and remove a nano SIM card from your Asus Zenpad Z8s.

Modify SIM PIN - ASUS ZenPad Z8s

Here's how to change your SIM card lock code.

SIM Card Tips and Tricks

Here are common tips and tricks for handling a SIM card.

Turn SIM PIN On / Off - ASUS ZenPad™ Z8s

Here's how to turn your SIM pin on or off for your ZenPad Z8s.

Unblock SIM PIN - Android Smartphones / Tablets

Here's how to unblock the SIM PIN for your Android smartphone / tablet.

Social Networking

Asus Zenpad Z8s Simulator: Adding a Facebook® Account

Discover how to access your Facebook account on your Asus Zenpad Z8s.

Asus Zenpad Z8s Simulator: Logging Out of Facebook®

Learn how to log out of Facebook on your Asus Zenpad Z8s to help protect your account.

Asus Zenpad Z8s Simulator: Posting Facebook® Status Updates

A visual walkthrough on how to update your Facebook status and post photos using your Asus Zenpad Z8s.

Manage Facebook® Privacy

If you want to change your Facebook privacy or security, here's how to access those options.

Sounds, Volume & Audio

Set Ringtones - ASUS ZenPad™ Z8s

Here's how to set ringtones on your ZenPad Z8s.

Vibrate Mode - ASUS ZenPad™ Z8s

Here's how to enable vibrate mode on your ZenPad Z8s.

Volume Controls - ASUS ZenPad Z8s

Here's how to adjust the volume on your ZenPad Z8s.

Status Indicators/Lights

ASUS ZenPad™ Z8s - View Signal Strength

Here's how to view signal strength on the ZenPad Z8s.

Text & Multimedia Messaging

Cut, Copy and Paste Text - ASUS ZenPad™ Z8s

Here's how to cut, copy and paste text on your ZenPad Z8s.

Deregister iMessage - Cannot Send/Receive SMS/MMS On a Non-Apple Device

Here's info to help If you're unable to send or receive SMS / MMS messages on a Non-Apple device.

Verizon Messages - Android Tablet - Manage Text Message Signature Settings

Here's how to enter or edit your Verizon Messages (Message+) signature from your Android tablet.

Video: Verizon Messages - Basic Use
(length: 1:24)
Learn about the basic use of Verizon Messages, a text messaging app that lets you easily send and receive messages, attach photos to texts or group message.
Length: 1:24

Video: Verizon Messages - Getting Creative
(length: 1:31)
Add a personal touch to your messages with some of the easy tools in Verizon Messages. Customize pictures, and even send an eGift from one of over 30 merchants.
Length: 1:31

Video: Verizon Messages - On the Move
(length: 2:04)
With Verizon Messages, schedule a message to be sent at a later time or date and use driving mode to stay safe while you're on the road.
Length: 2:04

Tips, Tricks & Shortcuts

ASUS ZenPad™ Z8s - Capture a Screenshot

Here's how to capture a screenshot from your ZenPad Z8s.

Android™ - Access Menus with Long Press

Here's how to view menu options for apps on the Home screen of your Android device.

Asus Zenpad Z8s Simulator: Finding More Help

Discover how to find videos and tutorials to learn more about using your Asus Zenpad Z8s.

Set Up Printing - ASUS ZenPad™ Z8s

Here's how to set up printing on your ZenPad Z8s.

Top 10 Things to Do with Your New Tablet

Learn how to set up your new tablet with important features and functions. Get the most out of your new tablet with these practical tips.

Visual & Hearing Accessibility

Accessibility Settings - Android™

Here's how to configure common accessibility settings for your Android smartphone or tablet.

Magnification Gestures / Touch Zoom - Android™

Here's how to configure your magnification gestures on your Android smartphone or tablet.

Turn TalkBack On / Off - Android

Here's how to turn TalkBack for your Android device on or off.

Wallpapers/Theme

Asus Zenpad Z8s Simulator: Changing the Wallpaper

Learn how to change the background of the Home screen on your Asus Zenpad Z8s.

Set Wallpaper - ASUS ZenPad™ Z8s

Here's how to set a wallpaper on your ZenPad Z8s.

Wi-Fi & Network

ASUS ZenPad™ Z8s - Add a Virtual Private Network

Here's how to add a Virtual Private Network (VPN) to your ZenPad Z8s.

ASUS ZenPad™ Z8s - Add a Wi-Fi Network

Here's how to add an available Wi-Fi network to your ZenPad Z8s.

ASUS ZenPad™ Z8s - Remove Wi-Fi Connection

Here's how to remove a saved Wi-Fi network from your ZenPad Z8s.

ASUS ZenPad™ Z8s - Turn Wi-Fi On / Off

Here's how to turn Wi-Fi for your ZenPad Z8s on or off.

Asus Zenpad Z8s Simulator: Connecting to a Wi-Fi Network

Learn how to use your Asus Zenpad Z8s to connect to a Wi-Fi network, so you can access the internet without using data.

Auto Switch Between Wi-Fi & Mobile Data Networks - ASUS ZenPad™ Z8s

Here's how to allow your ZenPad Z8s to auto switch between Wi-Fi and mobile data.

Manually Add a Wi-Fi Network - ASUS ZenPad™ Z8s

View this info if the Wi-Fi network you want to add to your ZenPad Z8s doesn't display.

Reset Network Settings - ASUS ZenPad Z8s

If you can't connect to the internet or send or receive email and messages, view this info.

Tethered Modem Connection - ASUS ZenPad™ Z8s

Here's how to set up a tethered connection via USB or Bluetooth for your ZenPad Z8s.

Video: Troubleshooting a Wi-Fi Connection
(length: 2:55)
Having issues with your Wi-Fi connection? Have no fear! Follow these simple steps to get your Wi-Fi connection up and running.
Length: 2:55