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Motorola Barrage™ - Support Overview

Find device-specific support and online tools for your Motorola Barrage.

Filter all topics below.


Accessories

Using Verizon Wireless or Manufacturer Approved Accessories

Check out this info on using compatible accessories.

Activation, Setup & User Guides

Manual Firmware Over-The-Air (FOTA) Upgrade - Motorola Barrage™

Here's how to perform an over-the-air firmware update on your Motorola Barrage if it doesn't update automatically.

Perform Over-The-Air Activation (OTA)

Here's how to perform initial activation/setup on your 3G or 4G smartphone or basic phone.

Phone Setup Wizard - Motorola Barrage™

Here's how to quickly navigate through the initial activation setup screens on your Barrage.

Remove SD / Memory Card - Motorola Barrage™

Here's how to remove the SD / memory card from your Barrage.

Back Up & Transfer Content

Content Transfer Center

Find the best way to transfer your pictures, videos, contacts and other content from one device to another. See step-by-step instructions for devices by operating system.

Move Music Files from Device - Motorola Barrage™

Here's how to transfer music files from your Barrage to a computer.

Move Music Files to Device - Motorola Barrage™

Here's how to transfer music files from a computer to your Motorola Barrage.

Move Pictures / Videos from Device - Motorola Barrage™

Here's how to transfer picture or video files from your Motorola Barrage to a computer.

Move Pictures / Videos to Device - Motorola Barrage™

Here's how to transfer picture or video files from a computer to your Motorola Barrage.

Synchronizing Music to the Phone with Windows® Media Player 10

Here's how to synchronize music to the phone with Windows® Media Player 10.

Take and Send a Picture to Online Album - Motorola Barrage™

Here's how to take picture with your Barrage and send it to online storage.

Take and Send a Video to Online Album - Motorola Barrage™

Here's how to take picture with your Barrage and send it to online storage.

Transfer Contacts - Basic Phone to Basic Phone

Here's how to transfer your contacts from a basic phone to another basic phone.

Video: Use the Content Transfer App to Move Content Between Devices
(length: 2:58)

With the Content Transfer app, it's easy to transfer your contacts and other content from your old phone to your new phone. Find out how.
Length: 2:58

Basics

How to Check Verizon Coverage in the US

Learn how to check for Verizon wireless coverage while in the US. Find steps to check coverage and determine what the indicators on your device mean.

Battery & Power

Insert / Remove Battery - Motorola Barrage

Here's how to insert / remove the battery for your Motorola Barrage.

View Battery Info - Motorola Barrage™

Here's info on the battery specs (e.g., Usage Time, Standby Time, etc.) for your Motorola Barrage.

Bluetooth

Audible Tones (Beeping) Can Be Heard On a Bluetooth® Headset

Here's some support info for beeping or audible tones while using Bluetooth headsets.

Bluetooth® Discovery Mode - Motorola Barrage™

To make your Motorola Barrage visible to Bluetooth devices, view this info.

Delete Paired Bluetooth® Connection - Basic Phones

Here's how to delete a paired Bluetooth device from your Basic handset.

Send Contact via Bluetooth® - Motorola Barrage™

Here's how to send a contact on your Motorola Barrage via Bluetooth.

Turn Bluetooth® On / Off - Motorola Barrage™

Here's how to turn Bluetooth for your Barrage on or off.

Calling & Dialing

Add / Remove Spam Blocks - My Verizon Website

Here's how to block text messages originating from email addresses or domains via the My Verizon website.

Add a Block - Call & Message Blocking - My Verizon Website

Here's how to temporarily block unwanted calls and messages via the My Verizon website.

Answer Options - Motorola Barrage™

Here's how to change the answer options on your Barrage.

Call Waiting - Basic Phone

Here's how to answer call on your Basic phone while you're on another call.

Call a Number - Motorola Barrage™

Here's how to place a call from your Motorola Barrage.

Compose Text With Numeric Keypad

Here's how to convert numbers to letters using a numeric keypad.

Delete Call History - Motorola Barrage™

Here's how to clear the call history from your Barrage.

Ensure the 10-Digit Mobile Number or Email Address is Being Entered Correctly

This may help if you're having trouble sending a picture/text message.

Manage DTMF Tones - Motorola Barrage™

If you're calling into an automated system (e.g., Voicemail) from your Barrage and your dialpad entries aren't recognized, view this info.

Remove a Block - Call & Message Blocking - My Verizon Website

Here's how to remove a temporary call or message block via the My Verizon website.

Reset Call Timers - Motorola Barrage™

Here's how to reset the call timers on your Barrage.

Restriction Settings - Motorola Barrage™

To allow or restrict access to services on your Motorola Barrage, view this info.

Speed Dial - Motorola Barrage™

Here's how to add a speed dial to your Barrage.

Turn Airplane / Standalone Mode On / Off - Non-Supported Devices

To turn Verizon network services on/off or if they aren't functioning on your mobile device, view this info.

Turn Airplane Mode On / Off - Motorola Barrage™

To turn Verizon network services on/off or if they aren't functioning on your Barrage, view this info.

View Call History - Motorola Barrage™

Here's how to view missed, received, dialed calls and call timers on your Barrage.

Voice Activated Dialing - Motorola Barrage™

Here's how to use the voice-activated dialing feature on your Motorola Barrage.

Camera, Photos & Videos

Common Camera Settings - Motorola Barrage™

Here's info on common camera settings (e.g., flash, timer, etc.) for your Motorola Barrage.

Ensure Picture / Video Message does not Exceed File Size Limit

If you're having issues sending/receiving pictures and videos, here's some info regarding size limits.

Move Pictures / Videos from Device - Motorola Barrage™

Here's how to transfer picture or video files from your Motorola Barrage to a computer.

Move Pictures / Videos to Device - Motorola Barrage™

Here's how to transfer picture or video files from a computer to your Motorola Barrage.

Move Pictures / Videos to SD / Memory Card - Motorola Barrage™

Here's how to move pictures / videos to an SD / memory card on your Barrage.

Record and Send Video via Messaging - Motorola Barrage™

Here's how to record and send a video using your Barrage.

Send Existing Picture via Messaging - Motorola Barrage™

Here's how to send a saved picture from your Motorola Barrage to a messaging recipient.

Send an Existing Picture to Online Album - Motorola Barrage™

Here's how to send saved pictures to Verizon Cloud from your Motorola Barrage.

Send an Existing Video to Online Album - Motorola Barrage™

Here's how to send an existing video on your Barrage to online storage.

Supported file types for Picture / Video Messaging

Here's some info on supported file types for picture / video messages.

Take and Save a Picture - LG Cosmos™ 3

Here's how to take and save a picture from your Cosmos 3.

Take and Send a Picture to Online Album - Motorola Barrage™

Here's how to take picture with your Barrage and send it to online storage.

Take and Send a Picture via Messaging - Motorola Barrage™

Here's how to take and send a picture on your Motorola Barrage.

Take and Send a Video to Online Album - Motorola Barrage™

Here's how to take picture with your Barrage and send it to online storage.

Computer/PC Connectivity

Resolve Windows Device Manager Conflicts

Here's how to resolve driver conflicts if your device doesn't properly interface with your computer.

Contacts

Add a Contact - Motorola Barrage™

Here's how to add a contact on your Barrage.

Back Up Contacts - Backup Assistant℠ - Motorola Barrage™

Here's how to backup your contacts with backup assistant on your Motorola Barrage.

Caller ID Image - Motorola Barrage™

Here's how to set or change the image for a saved contact on your Motorola Barrage.

Delete a Contact - Motorola Barrage™

Here's how to remove a contact from your Barrage.

Edit a Contact - Motorola Barrage™

Here's how to edit a contact on your Barrage.

Export Contacts as a Comma Separated Values (*.csv) / vCard File - Gmail™

Here's how to export contacts from your Gmail account to a CSV file.

Import / Export Contacts from Comma Separated Values (*.csv) / vCard Files - Macintosh Contacts

Here's steps on how to import and export contacts to your Macintosh computer.

Import /Export Contacts from a Comma Separated Values (*.csv) File - Entourage

Here's how to import /export contacts from a comma separated values (*.csv) file via Entourage.

Import Contact / Address Book Info to a Comma Separated Values (*.csv) File - Microsoft® Outlook

Here's how to import your contacts into Microsoft Outlook using a CSV file.

Import Contacts From a Comma Separated Values (*.csv) / vCard file - Gmail™

Here's how to import your contacts from a CSV / vCard file to your Gmail account.

Restore Contacts - Backup Assistant℠ - Motorola Barrage™

Here's how to restore contacts using Backup Assistant on your Motorola Barrage.

Send Contact via Bluetooth® - Motorola Barrage™

Here's how to send a contact on your Motorola Barrage via Bluetooth.

Device ID & Info

View Device ID (ESN / MEID) - Motorola Barrage™

Here's how to view the device ID (MEID) for your Barrage.

View Phone Number - Motorola Barrage™

Here's how to view the phone number on your Barrage.

Device Settings

Adjust Brightness Settings - Motorola Barrage™

Here's how to adjust screen brightness on your Motorola Barrage.

Adjust Display Settings - Motorola Barrage™

Here's how to adjust the display settings (e.g., Shortcuts, Dial Display, etc.) for your Motorola Barrage.

Adjust Font Settings - Motorola Barrage™

Here's how to adjust how text appears on your Motorola Barrage.

Alert Sounds - Motorola Barrage™

Here's how to adjust alert sounds on your Barrage.

Answer Options - Motorola Barrage™

Here's how to change the answer options on your Barrage.

Configure Company Name ID

Here's how to configure settings for Company Name ID.

Phone Setup Wizard - Motorola Barrage™

Here's how to quickly navigate through the initial activation setup screens on your Barrage.

System Select - Motorola Barrage™

Here's how to change the network mode selection setting on your Barrage.

Turn Airplane Mode On / Off - Motorola Barrage™

To turn Verizon network services on/off or if they aren't functioning on your Barrage, view this info.

View Call Timers - Motorola Barrage™

Here's how to view call timers on your Barrage.

Email/Gmail

Export Contacts as a Comma Separated Values (*.csv) / vCard File - Gmail™

Here's how to export contacts from your Gmail account to a CSV file.

Import Contacts From a Comma Separated Values (*.csv) / vCard file - Gmail™

Here's how to import your contacts from a CSV / vCard file to your Gmail account.

Standard Email Messaging Ports

Here's info on standard email messaging ports, which can help with configuration of advanced email settings.

Video: Troubleshooting Personal and Corporate Email
(length: 3:21)

Learn to fix your personal and corporate email with just a few simple steps.
Length: 3:21

GPS & Location Based Services

Turn GPS Location On / Off - Motorola Barrage™

Here's how to turn GPS location for your Barrage on or off.

Internet & Web Browser

Access Websites - Mobile Web

Here's how to access websites via the Mobile Web on your device.

Activate Mobile Web Service

Here's how to activate Mobile Web on your 3G Basic Phone.

Browsing the Internet with Mobile Web

Here's how to use Mobile Web to browse the internet on your 3G Basic phone.

Cancel Mobile Web Subscriptions

Here's how to cancel mobile web subscriptions on your device.

Clear Temporary Internet Files - Motorola Barrage™

If you're getting a 'page cannot be displayed' error or can't browse the internet on your Motorola Barrage, view this.

Clear Temporary Internet Files from the Browser

Here's how to clear temporary internet files (cache, cookies) from the browser.

Delete Temporary Internet Files and Cookies - Internet Explorer

Here's how to delete temporary Internet files and cookies in Internet Explorer.

Open Web Browser - Motorola Barrage™

Here's how to open the default web browser on your Motorola Barrage.

Turn Browser Image Setting On / Off - Mobile Web

Here's how to turn the browser image setting for Mobile Web on or off.

Unsubscribe to Premium Content - Mobile Web

Here's how to cancel Mobile Web premium content subscriptions from your 3G Basic phone.

Keyboard

Set Shortcut - Motorola Barrage™

Here's how to set a shortcut on your Barrage.

Text Message Entry Method - Motorola Barrage™

Here's how to choose how the keypad on your Barrage enters text.

Lock, Unlock, Password & Security

Lock Code - Motorola Barrage™

Here's how to enter or change a lock code on your Motorola Barrage.

Set Up Phone Lock - Motorola Barrage™

Here's how to set up screen lock options on your Barrage.

Unlock Screen - Motorola Barrage™

To unlock the screen on your Barrage, check out this info.

Memory/Storage

Check Memory - Basic Phone

Here's how to free up space if your basic phone runs slow / crashes, apps freeze or you can't save media.

Check Memory - Motorola Barrage™

Here's how to free up space if your Barrage runs slow / crashes, apps freeze or you can't save media.

Format SD / Memory Card - Motorola Barrage™

Here's how to erase all data on the SD / memory card of your Barrage.

Insert SD / Memory Card - Motorola Barrage™

Here's how to insert an SD / memory card into your Barrage.

Move Pictures / Videos to SD / Memory Card - Motorola Barrage™

Here's how to move pictures / videos to an SD / memory card on your Barrage.

Remove SD / Memory Card - Motorola Barrage™

Here's how to remove the SD / memory card from your Barrage.

Music

Move Music Files from Device - Motorola Barrage™

Here's how to transfer music files from your Barrage to a computer.

Move Music Files to Device - Motorola Barrage™

Here's how to transfer music files from a computer to your Motorola Barrage.

Play Music Files - Motorola Barrage™

Here's how to play music files on your Barrage.

Sync Music - Motorola Barrage™

Here's how to sync music on your Barrage.

Sync Music to the Phone with Windows® Media Player 11

Here's how to sync music to the phone with Windows Media Player 11.

Operating System & Software

Manual Firmware Over-The-Air (FOTA) Upgrade - Motorola Barrage™

Here's how to perform an over-the-air firmware update on your Motorola Barrage if it doesn't update automatically.

Master Reset - Motorola Barrage™

Here's how to restore your Motorola Barrage to factory default settings.

View Software Version - Motorola Barrage™

Here's how to view the software version your Motorola Barrage is running.

Sounds, Volume & Audio

Alert Sounds - Motorola Barrage™

Here's how to adjust alert sounds on your Barrage.

Muting / Unmuting the Phone Microphone - Motorola Barrage™

Here's how to muting / unmuting the phone microphone on your Barrage.

Service Alerts - Motorola Barrage™

Here's how to manage service alerts (e.g., minute beep, call connect, etc.) on your Barrage.

Set Ringtones - Motorola Barrage™

Here's how to select or change ringtones on your Motorola Barrage.

Sound Easy Set-Up - Motorola Barrage™

Here's how to set notification sounds on your Motorola Barrage.

Use Speakerphone - Motorola Barrage™

To utilize the speakerphone functionality on your Barrage, view this info.

Volume Controls - Motorola Barrage™

Here's how to adjust volume if your Barrage doesn't vibrate or play sounds when receiving calls / messages.

Text & Multimedia Messaging

Auto Receive Messages - Motorola Barrage™

If you're Barrage is not receiving multimedia (picture / video) messages, view this info.

Auto Save Messages - Motorola Barrage™

Here's how to set your Barrage to automatically save sent messages.

Create and Send a Text Message - Motorola Barrage™

Here's how to create and send a text message on your Barrage.

Create and Send a Text Message - VZAccess® Manager

Here's how to create and send a text message via VZAccess Manager.

Record and Send Video via Messaging - Motorola Barrage™

Here's how to record and send a video using your Barrage.

Send Existing Picture via Messaging - Motorola Barrage™

Here's how to send a saved picture from your Motorola Barrage to a messaging recipient.

Send Existing Video via Messaging - Motorola Barrage™

Here's how to send a saved video on your Motorola Barrage to a messaging recipient.

Send Picture/Video Message using Email

Here's how to send picture / video message via email.

Text Message Entry Method - Motorola Barrage™

Here's how to choose how the keypad on your Barrage enters text.

Turn Message Delivery Confirmation Setting On / Off - Motorola Barrage™

To receive delivery confirmation for messages sent from your Motorola Barrage, view this.

Verizon Messages - Website - Print Text Messages

Here's how to print text messages from your computer via your My Verizon account.

Visual & Hearing Accessibility

Manage TTY Settings - Motorola Barrage™

To change the TTY settings on your Barrage, check out this info.

Wallpapers/Theme

Set Wallpaper - Motorola Barrage™

Here's how to set the Home screen image on your Motorola Barrage.

Wi-Fi & Network

Video: Troubleshooting a Wi-Fi Connection
(length: 2:55)

Having issues with your Wi-Fi connection? Have no fear! Follow these simple steps to get your Wi-Fi connection up and running.
Length: 2:55