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Verizon Ellipsis® Jetpack® MHS800L - Support Overview
Verizon Ellipsis® Jetpack® MHS800L - Support Overview
Find support and online tools for your Ellipsis Jetpack.
Filter all topics below.
- How to Use
- Troubleshooting
All Topics
Activation, Setup & User Guides
Basics
Battery & Power
Data
Device ID & Info
Device Settings
Hotspot
Lock, Unlock, Password & Security
Operating System & Software
SIM Card
Status Indicators/Lights
Text & Multimedia Messaging
Wi-Fi & Network
Activating Your New or Certified Pre-owned Verizon Jetpack
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Get step by step instructions on how to activate and set up your new or Certified Pre-Owned 4G LTE Jetpack MiFi, Jetpack Mobile Hotspot, or Ellipsis Jetpack.
Getting to Know Your Verizon Ellipsis Jetpack MHS815L
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Get to know your new Verizon Ellipsis Jetpack MHS815L with this quick reference guide.
Self Activation - Prepaid Mobile Broadband
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Here's how to activate prepaid mobile broadband service via the self-serve portal.
Verizon Ellipsis Jetpack - MHS800L / MHS800LPP / MHS815L / MHS815LPP - Activate / Set Up Device
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Here's how to activate your Ellipsis Jetpack MHS800L / MHS800LPP / MHS815L / MHS815LPP.
How to Check Verizon Coverage in the US
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Here's how to check for Verizon wireless coverage while in the US, find steps to check coverage and determine what the indicators on your device mean.
Video: Jetpack Digital Presentation(length: 1:33)
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Watch this video to learn how to get a fast and reliable internet connection wherever you go with a Verizon Jetpack.
Length: 1:33
Turn Battery Optimization On / Off - Android™ 6.x and higher (Ellipsis®)
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Battery optimization helps conserve battery power on your Ellipsis device and is turned on by default.
Verizon Ellipsis Jetpack - MHS800L / MHS800LPP / MHS815L / MHS815LPP - Battery Power Management Settings
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To configure display/sleep and power options for your Ellipsis Jetpack , view this.
Verizon EllipsisJetpack - MHS800L / MHS800LPP / MHS815L / MHS815LPP - Reboot Device
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Here's how to complete a reboot (power reset) on your Ellipsis Jetpack MHS800L / MHS800LPP / MHS815L / MHS815LPP.
Verizon Ellipsis Jetpack - MHS800L / MHS800LPP / MHS815L / MHS815LPP - View Data Usage
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To view how much data your Ellipsis Jetpack has used, see this info.
View Connected Device Data Usage - Windows 10
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If you want to view the data used by devices connected to a PC running Windows 10, view this info.
Windows 10 - Set Up a Metered Connection
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Here's how to limit the data used by your device connected to a PC running Windows 10.
Verizon Ellipsis Jetpack - MHS800L / MHS800LPP / MHS815L / MHS815LPP - View Phone Number
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Here's how to view the phone number for your Ellipsis Jetpack - MHS800L / MHS800LPP / MHS815L / MHS815LPP.
Verizon Ellipsis Jetpack - MHS800L / MHS800LPP / MHS815L / MHS815LPP - View Device ID (ESN / IMEI / MEID)
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To view the device ID (IMEI) for your Ellipsis Jetpack , see this info.
Verizon Ellipsis Jetpack - MHS800L / MHS800LPP / MHS815L / MHS815LPP - View Diagnostic Info
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To view device/network-specific info for your Ellipsis Jetpack , see this.
View Network Name and Password - Verizon Ellipsis Jetpack - MHS800L / MHS800LPP / MHS815L
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To view the Wi-Fi name and passwords for your Ellipsis Jetpack - MHS800L / MHS800LPP / MHS815L, view this.
Verizon Ellipsis Jetpack - MHS800L / MHS800LPP / MHS815L / MHS815LPP - Advanced Settings
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To change the advanced settings (LAN, etc.) on your Ellipsis Jetpack , view this.
Verizon Ellipsis Jetpack - MHS800L / MHS800LPP / MHS815L / MHS815LPP - DMZ Settings
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To test your Ellipsis Jetpack firewall settings, view this info.
Verizon Ellipsis Jetpack - MHS800L / MHS800LPP / MHS815L / MHS815LPP - LAN Settings
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To configure advanced LAN settings for your Ellipsis Jetpack , view this info.
Verizon Ellipsis Jetpack - MHS800L / MHS800LPP / MHS815L / MHS815LPP - Port Filtering
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To block access to services or apps on your Ellipsis Jetpack , view this.
Verizon Ellipsis Jetpack - MHS800L / MHS800LPP / MHS815L / MHS815LPP - Restore Settings to Factory Defaults
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If your Ellipsis Jetpack powers off, crashes/freezes, view this info.
Verizon Ellipsis Jetpack - MHS800L / MHS800LPP / MHS815L / MHS815LPP - Sign in to the Admin Page
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Here's how to navigate to the admin page for your Ellipsis Jetpack MHS800L / MHS800LPP / MHS815L / MHS815LPP.
Verizon Ellipsis Jetpack - MHS800L / MHS800LPP / MHS815L / MHS815LPP - Wireless Network Security Settings
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To view/change security settings for your Ellipsis Jetpack , see this.
Verizon Ellipsis Jetpack - MHS800L / MHS800LPP / MHS815L / MHS815LPP - Configure Broadcast Settings - Mobile / Wi-Fi Hotspot
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Here's how to change the settings if you're having issues connecting your MHS800L / MHS800LPP / MHS815L / MHS815LPP to Mobile Hotspot.
Verizon Ellipsis Jetpack - MHS800L / MHS800LPP / MHS815L / MHS815LPP - View Connected Devices
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To view info for devices connected to your Ellipsis Jetpack , see this.
Verizon Ellipsis Jetpack - MHS800L / MHS800LPP / MHS815L / MHS815LPP - Change the Admin Password
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Here's how to change the admin password for your Ellipsis Jetpack .
Verizon Ellipsis Jetpack - MHS800L / MHS800LPP / MHS815L / MHS815LPP - Update Firmware
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Here's how to check for software updates for your Ellipsis Jetpack MHS800L / MHS800LPP / MHS815L / MHS815LPP.
Verizon Ellipsis Jetpack - MHS800L / MHS800LPP / MHS815L / MHS815LPP - View Software Version
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Here's how to view the software version your Ellipsis Jetpack is running.
Verizon Ellipsis Jetpack - MHS800L / MHS800LPP / MHS815L / MHS815LPP - Unblock SIM PIN
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If the SIM PIN for your Ellipsis Jetpack MHS800L / 800LPP / 815L / 815LPP is blocked, here's how to unblock it.
Verizon Ellipsis Jetpack - MHS800L / MHS800LPP / MHS815L / MHS815LPP - View SIM Card Number
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To view the SIM card number for your Ellipsis Jetpack , see this info.
Verizon Ellipsis Jetpack - MHS800L / MHS800LPP / MHS815L / MHS815LPP - Insert / Remove SIM Card
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Here's how to properly insert or remove a SIM card for your Ellipsis Jetpack.
Verizon EllipsisJetpack - MHS800L / MHS800LPP / MHS815L / MHS815LPP - Modify SIM PIN
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Here's how to change the SIM card lock code on your Ellipsis jetpack MHS800L / MHS815L.
Verizon EllipsisJetpack - MHS800L / MHS800LPP / MHS815L / MHS815LPP - Turn SIM PIN On / Off
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View this to lock the SIM card for your Ellipsis Jetpack .
Verizon Ellipsis Jetpack - MHS800L / MHS800LPP / MHS815L / MHS815LPP - LED Status Indicators
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Here's how to view the LED status indicators on your Ellipsis Jetpack MHS800L / MHS800LPP / MHS815L / MHS815LPP.
Verizon Ellipsis Jetpack- MHS800L / MHS800LPP / MHS815L / MHS815LPP - View Signal Strength
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Here's how to view the signal strength indicator on your Ellipsis Jetpack MHS800L / MHS800LPP / MHS815L / MHS815LPP.
Verizon Ellipsis Jetpack - MHS800L / MHS800LPP / MHS815L / MHS815LPP - Delete Messages
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To delete texts for the Ellipsis Jetpack - MHS800L/ MHS800LP/ MHS815L via the Admin page, see this.
Verizon Ellipsis Jetpack - MHS800L / MHS800LPP / MHS815L / MHS815LPP - View Text Messages
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To view text messages sent to your Ellipsis Jetpack , see this info.
Verizon Ellipsis Jetpack - MHS800L / MHS800LPP / MHS815L / MHS815LPP - Change the Wi-Fi Password
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Here's how to change the Wi-Fi password used to connect to your Ellipsis Jetpack MHS800L / MHS800LPP / MHS815L / MHS815LPP.
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