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Samsung Galaxy Camera® - Support Overview

Find support and online tools for your Samsung Galaxy Camera.
Setup instructions
Learn how to set up your Galaxy Camera.

Galaxy Camera User Guide (PDF)
This user guide can help you get the most out of your device.

Troubleshoot Galaxy Camera
This online tool will help you identify and resolve problems with your device.

Filter all topics below.


Activation, Setup & User Guides

Connect Your Device Directly to the PC

Here's how to connect your device directly to your PC.

Import Other Dial-up Accounts - VZAccess® Manager

Here's how to import existing Internet Service Provider (ISP) dial-up accounts using VZAccess Manager on your Windows computer.

Set Up Favorites - Mobile Web 2.0

Here's how to add your favorite websites to Mobile Web 2.0.

Back Up & Transfer Content

Move Media Files to / from Computer - Samsung Galaxy Camera®

Here's how to transfer pictures, video or music files between your Galaxy Camera and a computer.

Basics

How to Clean / Disinfect Your Device

Here's how to properly clean / disinfect / sanitize your smartphone / tablet / basic phone / smartwatch / jetpack.

Battery & Power

Extend Battery Life - Samsung Galaxy Camera®

Here's how to improve the battery life for your Galaxy Camera.

Insert / Remove Battery - Samsung Galaxy Camera

Here's how to insert / remove the battery for your Galaxy Camera.

Soft Reset - Samsung Galaxy Camera®

Here's how to restart your Galaxy Camera if it crashes and resets, freezes or runs slow.

Calling & Dialing

Call Waiting - Smartphone

Here's how to answer call on your Android / BlackBerry / Windows smartphone while you're on another call.

Camera, Photos & Videos

Move Media Files to / from Computer - Samsung Galaxy Camera®

Here's how to transfer pictures, video or music files between your Galaxy Camera and a computer.

Computer/PC Connectivity

Resolve Windows Device Manager Conflicts

Here's how to resolve driver conflicts if your device doesn't properly interface with your computer.

USB Debugging Mode - Samsung Galaxy Camera®

Here's how to facilitate a connection between your Galaxy Camera and a computer with the Android SDK.

Data

Allow / Deny Data Roaming - Samsung Galaxy Camera®

Here's how to check settings if you can't connect to the internet or send / receive messages on your Galaxy Camera.

Turn Data On / Off - Samsung Galaxy Camera®

Here's how to turn mobile data for your Galaxy Camera on or off.

View / Restrict Data Usage by App - Samsung Galaxy Camera®

Here's how to view / restrict the amount of data an app on your Galaxy Camera uses.

Device ID & Info

Check for Physical Damage

Here's how to help determine if your device has damage.

Device Settings

Disable Automatic Configuration and Proxy Server Settings

Here's how to disable automatic configuration and proxy server settings on your device.

Turn Screen Rotation On / Off - Samsung Galaxy Camera®

If the display on your Galaxy Camera doesn't rotate, this shows how to fix it.

Email/Gmail

Perform a Gmail™ Sync - Samsung Galaxy Camera®

Here's how to sync Google email, contacts, calendar, etc. on your Galaxy Camera.

Google Backup & restore

Google™ Backup and Restore - Samsung Galaxy Camera®

To ensure your Google-related content (e.g., contacts, Gmail, apps, etc.) is backed up, view this.

Home Screen

Customizing favorites on the Home Deck - Mobile Web

Here's how to add a link / folder to mobile web on your desktop or notebook computer.

Internet & Web Browser

Allow / Block Browser Cookies - Samsung Galaxy Camera®

If you can't browse the Internet or view website images on your Samsung Galaxy Camera, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.

Clear Temporary Internet Files - Samsung Galaxy Camera®

If you're getting a 'page cannot be displayed' error or can't browse the internet on your Galaxy Camera, follow these steps.

Turn Data On / Off - Samsung Galaxy Camera®

Here's how to turn mobile data for your Galaxy Camera on or off.

Turn JavaScript On / Off - Samsung Galaxy Camera®

Here's how to check JavaScript settings, which often helps when you can't view web pages on your Galaxy Camera.

Memory/Storage

Check Device Storage - Samsung Galaxy Camera®

Here's how to check available space if your Galaxy Camera runs slow / crashes, apps freeze or you can't save media.

Operating System & Software

Hard Reset - Samsung Galaxy Camera®

Here's how to hard reset your Galaxy Camera if the screen freezes or app, or sync issues occur and the device won't start up.

Install Device Software Update - Samsung Galaxy Camera®

To check for or to install software updates on your Samsung Galaxy Camera, view this info.

Reboot the Router

If you can't connect to your Wi-Fi router, rebooting or restarting the may help.

SIM Card

Insert / Remove SIM Card - Samsung Galaxy Camera

Here's how to properly insert or remove a SIM card for your Galaxy Camera.

Unblock SIM PIN - Samsung Galaxy Camera®

Here's how to unblock the SIM PIN for your Galaxy Camera.

Text & Multimedia Messaging

Cancel Text Messaging Subscriptions

Here's how to cancel text messaging subscriptions from your phone.

Visual & Hearing Accessibility

Accessibility Settings - Android™

Here's how to configure common accessibility settings for your Android smartphone or tablet.

Magnification Gestures / Touch Zoom - Android™

Here's how to configure your magnification gestures on your Android smartphone or tablet.