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Casio G'zOne Boulder® - Support Overview

Find device-specific support and online tools for your Casio G'zOne Boulder.

Filter all topics below.


Accessories

Using Verizon Wireless or Manufacturer Approved Accessories

Check out this info on using compatible accessories.

Activation, Setup & User Guides

Perform Over-The-Air Activation (OTA)

Here's how to perform initial activation/setup on your 3G or 4G smartphone or basic phone.

Back Up & Transfer Content

Content Transfer Center

Find the best way to transfer your pictures, videos, contacts and other content from one device to another. See step-by-step instructions for devices by operating system.

Synchronizing Music to the Phone with Windows® Media Player 10

Here's how to synchronize music to the phone with Windows® Media Player 10.

Transfer Contacts - Basic Phone to Basic Phone

Here's how to transfer your contacts from a basic phone to another basic phone.

Video: Use the Content Transfer App to Move Content Between Devices
(length: 2:58)

With the Content Transfer app, it's easy to transfer your contacts and other content from your old phone to your new phone. Find out how.
Length: 2:58

Basics

How to Check Verizon Coverage in the US

Learn how to check for Verizon wireless coverage while in the US. Find steps to check coverage and determine what the indicators on your device mean.

Battery & Power

Insert / Remove Battery - Casio Gz'One Boulder

Here's how to insert / remove the battery for your Gz'One Boulder.

View Battery Info - Casio Gz'One Boulder

Here's info on the battery specs (e.g., Usage Time, Standby Time, etc.) for your Gz'One Boulder.

Bluetooth

Audible Tones (Beeping) Can Be Heard On a Bluetooth® Headset

Here's some support info for beeping or audible tones while using Bluetooth headsets.

Bluetooth® Discovery Mode - Casio Boulder C711

To make your Boulder C711 visible to Bluetooth devices, view this info.

Delete Paired Bluetooth® Connection - Basic Phones

Here's how to delete a paired Bluetooth device from your Basic handset.

Turn Bluetooth® On / Off - Casio Gz'One Boulder

Here's how to turn Bluetooth for your Gz'One Boulder on or off.

Calling & Dialing

Add / Remove Spam Blocks - My Verizon Website

Here's how to block text messages originating from email addresses or domains via the My Verizon website.

Add a Block - Call & Message Blocking - My Verizon Website

Here's how to temporarily block unwanted calls and messages via the My Verizon website.

Call Waiting - Basic Phone

Here's how to answer call on your Basic phone while you're on another call.

Call a Number - Casio Gz'One Boulder

Here's how to place a call from your Gz'One Boulder.

Compose Text With Numeric Keypad

Here's how to convert numbers to letters using a numeric keypad.

Ensure the 10-Digit Mobile Number or Email Address is Being Entered Correctly

This may help if you're having trouble sending a picture/text message.

Remove a Block - Call & Message Blocking - My Verizon Website

Here's how to remove a temporary call or message block via the My Verizon website.

Speed Dial - Casio Boulder C711SL

Here's how to add a speed dial to your Boulder C711SL.

Turn Airplane / Standalone Mode On / Off - Non-Supported Devices

To turn Verizon network services on/off or if they aren't functioning on your mobile device, view this info.

Turn Airplane Mode On / Off - Casio Gz'One Boulder

To turn Verizon network services on/off or if they aren't functioning on your Gz'One Boulder, view this info.

Camera, Photos & Videos

Ensure Picture / Video Message does not Exceed File Size Limit

If you're having issues sending/receiving pictures and videos, here's some info regarding size limits.

Send Picture/Video to Online Album - Casio Gz'One Boulder

Here's how to send a picture or video to an online album (e.g, Verizon Cloud) from your Gz'One Boulder.

Supported file types for Picture / Video Messaging

Here's some info on supported file types for picture / video messages.

Take and Save a Picture - LG Cosmos™ 3

Here's how to take and save a picture from your Cosmos 3.

Computer/PC Connectivity

Resolve Windows Device Manager Conflicts

Here's how to resolve driver conflicts if your device doesn't properly interface with your computer.

Contacts

Add a Contact - Casio Gz'One Boulder

Here's how to add a contact to your Gz'One Boulder.

Caller ID Image - Casio Gz'One Boulder

Here's how to set or change the image for a saved contact on your Gz'One Boulder.

Delete a Contact - Casio Gz'One Boulder

Here's how to delete a contact from your Gz'One Boulder.

Edit a Contact - Casio Gz'One Boulder

Here's how to edit a contact on your Gz'One Boulder.

Export Contacts as a Comma Separated Values (*.csv) / vCard File - Gmail™

Here's how to export contacts from your Gmail account to a CSV file.

Import / Export Contacts from Comma Separated Values (*.csv) / vCard Files - Macintosh Contacts

Here's steps on how to import and export contacts to your Macintosh computer.

Import /Export Contacts from a Comma Separated Values (*.csv) File - Entourage

Here's how to import /export contacts from a comma separated values (*.csv) file via Entourage.

Import Contact / Address Book Info to a Comma Separated Values (*.csv) File - Microsoft® Outlook

Here's how to import your contacts into Microsoft Outlook using a CSV file.

Import Contacts From a Comma Separated Values (*.csv) / vCard file - Gmail™

Here's how to import your contacts from a CSV / vCard file to your Gmail account.

Restore Contacts - Backup Assistant

Here's how to restore contacts with Backup Assistant.

Device ID & Info

Check for Water Damage - Casio

Here's how to check for water damage on your Casio phone.

View Device ID (ESN / IMEI / MEID) - Casio Gz'One Boulder

Here's how to view the device ID (IMEI) for your Gz'One Boulder.

Device Settings

Adjust Display Settings - Casio Gz'One Boulder®

Here's how to adjust your display settings including banner, backlight and themes on your Boulder.

Configure Company Name ID

Here's how to configure settings for Company Name ID.

NAM Selection - Casio Gz'One Boulder

Here's how to switch your Gz'One Boulder between two different phone numbers that are programmed into it.

Turn Airplane Mode On / Off - Casio Gz'One Boulder

To turn Verizon network services on/off or if they aren't functioning on your Gz'One Boulder, view this info.

Email/Gmail

Export Contacts as a Comma Separated Values (*.csv) / vCard File - Gmail™

Here's how to export contacts from your Gmail account to a CSV file.

Import Contacts From a Comma Separated Values (*.csv) / vCard file - Gmail™

Here's how to import your contacts from a CSV / vCard file to your Gmail account.

Standard Email Messaging Ports

Here's info on standard email messaging ports, which can help with configuration of advanced email settings.

Video: Troubleshooting Personal and Corporate Email
(length: 3:21)

Learn to fix your personal and corporate email with just a few simple steps.
Length: 3:21

GPS & Location Based Services

Turn GPS Location On / Off - Casio Gz'One Boulder

Here's how to turn GPS location for your Gz'One Boulder on or off.

Internet & Web Browser

Access Websites - Mobile Web

Here's how to access websites via the Mobile Web on your device.

Activate Mobile Web Service

Here's how to activate Mobile Web on your 3G Basic Phone.

Browsing the Internet with Mobile Web

Here's how to use Mobile Web to browse the internet on your 3G Basic phone.

Cancel Mobile Web Subscriptions

Here's how to cancel mobile web subscriptions on your device.

Clear Temporary Internet Files - Casio Gz'One Boulder

If you're getting a 'page cannot be displayed' error or can't browse the internet on your Casio Gz'One Boulder, view this

Clear Temporary Internet Files from the Browser

Here's how to clear temporary internet files (cache, cookies) from the browser.

Delete Temporary Internet Files and Cookies - Internet Explorer

Here's how to delete temporary Internet files and cookies in Internet Explorer.

Turn Browser Image Setting On / Off - Mobile Web

Here's how to turn the browser image setting for Mobile Web on or off.

Unsubscribe to Premium Content - Mobile Web

Here's how to cancel Mobile Web premium content subscriptions from your 3G Basic phone.

Lock, Unlock, Password & Security

Set Up Phone Lock - CASIO® G'zOne Boulder™

Here's how to set up screen lock options on your G'zOne Boulder.

Unlock Screen - CASIO® G'zOne Boulder™

To unlock the screen on your G'zOne Boulder, check out this info.

Memory/Storage

Check Memory - Basic Phone

Here's how to free up space if your basic phone runs slow / crashes, apps freeze or you can't save media.

Check Memory - Casio Gz'One Boulder

Here's how to free up space if your Gz'One Boulder runs slow / crashes, apps freeze or you can't save media.

Format SD / Memory Card - Casio Gz'One Boulder

View this info on memory card formatting options for your Gz'One Boulder.

Insert SD / Memory Card - Casio Gz'One Boulder

Here's how to insert an SD / memory card into your Gz'One Boulder.

Remove SD / Memory Card - Casio Gz'One Boulder

Here's how to remove the SD / memory card from your Gz'One Boulder.

Music

Sync Music to the Phone with Windows® Media Player 11

Here's how to sync music to the phone with Windows Media Player 11.

Operating System & Software

View Software Version - Older Handsets

To view the software version your Older Handsets is running, check out this info.

Sounds, Volume & Audio

Set Ringtones - Casio Gz'One Boulder®

Here's how to set a ringtone on your Boulder.

Use Speakerphone - Casio Gz'One Boulder

To utilize the speakerphone functionality on your Gz'One Boulder, view this info.

Volume Controls - Casio Gz'One Boulder

Here's how to adjust volume if your Gz'One Boulder doesn't vibrate or play sounds when receiving calls / messages.

Text & Multimedia Messaging

Auto Receive Messages - Casio Gz'One Boulder C711

Here's how to check settings on your Gz'One Boulder C711 if you're not receiving your picture / video messages.

Create and Send a Text Message - Casio Gz'One Boulder®

Here's how to create and send a text message on your Casio Gz'One Boulder.

Create and Send a Text Message - VZAccess® Manager

Here's how to create and send a text message via VZAccess Manager.

Delete Messages - Casio Gz'One Boulder C711

Here's how to delete messages from your Gz'One Boulder C711.

Save a Picture / Video Message - Casio Gz'One Boulder

Here's how to save a picture or video file sent as a message to your Gz'One Boulder.

Send Existing Picture via Messaging - Casio Gz'One Boulder

Here's how to send a saved picture from your Casio Gz'One Boulder to a messaging recipient.

Send Picture/Video Message using Email

Here's how to send picture / video message via email.

Take and Send a Picture via Messaging - Casio Gz'One Boulder

Here's how to take and send a picture with your Gz'One Boulder.

Text Message Signature - Casio Gz'One Boulder®

To add, remove or edit the text message signature on your Gz'One Boulder, view this info.

Verizon Messages - Website - Print Text Messages

Here's how to print text messages from your computer via your My Verizon account.

Wi-Fi & Network

Video: Troubleshooting a Wi-Fi Connection
(length: 2:55)

Having issues with your Wi-Fi connection? Have no fear! Follow these simple steps to get your Wi-Fi connection up and running.
Length: 2:55