Due to inactivity, your session will end in approximately 2 minutes. Extend your session by clicking OK below. Due to inactivity, your session has expired. Please sign in again to continue. |
HTC 10™ - Support Overview
Filter all topics below.
- Apps & Widgets
- Features
- How to Use
- Simulator
- Troubleshooting
Activate Your Device FAQs
heading
Connect Your Device Directly to the PC
heading
Getting to Know Your HTC 10
heading
HTC 10™ - Activate / Set Up Device
heading
HTC 10™ - Turn Android™ Device Protection On / Off
heading
How to use Verizon Cloud
heading
Obtaining USB Drivers for your Wireless Device
heading
Perform Over-The-Air Activation (OTA)
heading
Prepare for an International Trip
heading
Swap devices with someone on your account
heading
Top 10 Things to Do with Your New Smartphone
heading
Validate Emergency Address (E911)
heading
Video: How to Activate Your Device(length: 3:07)
heading
Video: How to Swap Phones on Your Account (length: 1:54)
heading
Video: What is Verizon Cloud?(length: 1:20)
heading
Content Transfer Center
heading
HTC 10™ - Move Media Files to / from Computer
heading
Supported File Types for Transfer Via Bluetooth® - Blackberry®
heading
Transfer Content with Samsung Smart Switch™ Mobile App (USB Cable Transfer)
heading
Video: Use the Content Transfer App to Move Content Between Devices(length: 2:58)
heading
Certified Like-New Replacement
heading
HTC 10™: Charging Your Phone
heading
HTC 10™: Getting to Know Back of Your Phone
heading
HTC 10™: Getting to Know Your Phone
heading
HTC 10™: Turning Your Phone On and Off
heading
How to Clean / Disinfect Your Device
heading
Battery Issues - Battery Usage
heading
HTC 10 - View / Extend Battery Life
heading
HTC 10™ - Factory Data Reset (Powered Off)
heading
HTC 10™ - Power Up in Safe Mode
heading
HTC 10™ - Restart Device
heading
HTC 10™ - Restart in Safe Mode
heading
HTC 10™ - Turn Power Saver On / Off
heading
HTC 10™ - View Battery Info
heading
Power & Charging Issues - Non-Removable Battery Devices
heading
Power Cycle the Wireless Device
heading
Connect your Vehicle to Bluetooth®
heading
HTC 10 - Turn Bluetooth On / Off
heading
HTC 10™ - Send Contact via Bluetooth®
heading
HTC 10™: Pairing with a Bluetooth® Device
heading
Resolving Car Kit mode
heading
HTC 10 - Add / Remove Speed Dial Number
heading
HTC 10™ - Block / Unblock Numbers
heading
HTC 10™ - Call a Number
heading
HTC 10™ - Manage DTMF Tones
heading
HTC 10™ - Place a Conference Call
heading
HTC 10™ - Redial
heading
HTC 10™ - Turn Wi-Fi Calling On / Off
heading
HTC 10™ - View / Delete Call History
heading
HTC 10™: Calling a Contact
heading
HTC 10™: Calling a New Number
heading
HTC 10™: Calling with HD Voice
heading
HTC 10™: Calling with Video
heading
HTC 10™: Ignoring a Call and Replying with a Text Message
heading
HTC 10™: Returning to a Call
heading
HTC 10™: Switching Between Calls
heading
HTC 10™: Teaching Kids How to Call 911
heading
HTC 10™: Turning HD Voice On and Off
heading
HTC 10™: Turning on Wi-Fi Calling
heading
HTC 10™: Using Handsfree Calling
heading
HTC 10™: Viewing a Missed Call and Adding It as a Contact
heading
Move Pictures / Videos to Device - Android™ Smartphone
heading
What is Wi-Fi Calling? - FAQs
heading
Ensure Picture / Video Message does not Exceed File Size Limit
heading
HTC 10™ - Common Camera Settings
heading
HTC 10™ - Move Media Files to / from Computer
heading
HTC 10™ - Record and Share a Video
heading
HTC 10™ - Share Picture from Gallery
heading
HTC 10™ - Share Video from Gallery
heading
HTC 10™ - Take and Share a Picture
heading
HTC 10™ - View Pictures / Videos
heading
HTC 10™: Accessing the Camera from the Lock Screen
heading
HTC 10™: Capturing and Viewing Screenshots
heading
HTC 10™: Changing the File Size of Pictures and Videos
heading
HTC 10™: Recording a Video
heading
HTC 10™: Sharing Photos
heading
HTC 10™: Taking a Picture
heading
HTC 10™: Taking a Picture While Recording a Video
heading
HTC 10™: Taking a Selfie
heading
HTC 10™: Transferring Photos to an SD Card
heading
HTC 10™: Turning the Flash On and Off
heading
HTC 10™: Zooming In and Out
heading
Supported file types for Picture / Video Messaging
heading
HTC 10™ - USB Debugging Mode
heading
Choose Contacts to Display on Device
heading
HTC 10™ - Add a Contact
heading
HTC 10™ - Contact Display Options
heading
HTC 10™ - Delete a Contact
heading
HTC 10™ - Edit a Contact
heading
HTC 10™ - Import Contacts from SD / Memory Card
heading
HTC 10™ - Link / Unlink Contacts
heading
HTC 10™ - Send Contact via Bluetooth®
heading
HTC 10™ - View Contact Sync Source
heading
HTC 10™: Adding a Contact
heading
HTC 10™: Adding and Removing Contacts from Favorites
heading
HTC 10™: Assigning a Picture to a Contact
heading
HTC 10™: Assigning a Ringtone to a Contact
heading
HTC 10™: Blocking and Unblocking a Number
heading
HTC 10™: Creating a Group and Adding Contacts to It
heading
HTC 10™: Sharing a Contact's Information
heading
Bonus Data FAQs
heading
Data Gifting FAQs
heading
Data Utilization FAQs
heading
HTC 10™ - Allow / Deny Data Roaming
heading
HTC 10™ - Manage Data Usage
heading
HTC 10™ - Turn Data On / Off
heading
HTC 10™ - View / Restrict Data Usage by App
heading
Turn Facebook® Video Autoplay On / Off
heading
HTC 10™ - Set Date and Time
heading
Check for Physical Damage
heading
Damaged Device Fee FAQs
heading
HTC 10™ - View Device ID (ESN / IMEI / MEID)
heading
HTC 10™ - View MAC Address
heading
HTC 10™ - View Phone Number
heading
How to Locate ESN or MEID Serial Numbers on Phones
heading
My Verizon Website - View Device Info
heading
Understanding ESN and MEID Numbers
heading
Configure Company Name ID
heading
Disable Automatic Configuration and Proxy Server Settings
heading
HTC 10 - Adjust Brightness / Display Settings
heading
HTC 10™ - Manage Do Not Disturb Settings
heading
HTC 10™ - Turn Airplane Mode On / Off
heading
HTC 10™ - Turn Phone Storage Encryption On / Off
heading
HTC 10™ - Turn Screen Inversion On / Off
heading
HTC 10™ - Turn Screen Rotation On / Off
heading
HTC 10™: Accessing Settings
heading
HTC 10™: Adjusting the Screen Timeout and Brightness
heading
HTC 10™: Changing Roaming Settings for a Trip
heading
HTC 10™: Changing the Ringtone
heading
HTC 10™: Configuring Location Settings
heading
HTC 10™: Managing Data Usage
heading
HTC 10™: Setting the Phone to Silent
heading
HTC 10™: Turning Airplane Mode On and Off
heading
HTC 10™: Updating the Phone OS
heading
HTC 10™: Using Battery Saver Mode
heading
Gmail™ for Android™ - Manage Notifications
heading
Gmail™ for Android™ - View Account Address / Username
heading
HTC 10 - View and Reply to an Email Message
heading
HTC 10™ - Add a Personal / Corporate Email Account
heading
HTC 10™ - Add an Existing Google™ Account
heading
HTC 10™ - Adjust Account Sync Settings
heading
HTC 10™ - Compose and Send Email Message
heading
HTC 10™ - Create a New Google™ Account
heading
HTC 10™ - Delete Email Messages
heading
HTC 10™ - Email Account Common Settings
heading
HTC 10™ - Email Account Data Usage Settings
heading
HTC 10™ - Email Account Notification Settings
heading
HTC 10™ - Email Account Password and Server Settings
heading
HTC 10™ - Email Account Signature Settings
heading
HTC 10™ - Email Account Sync Frequency Settings
heading
HTC 10™ - Manage Corporate Email Settings
heading
HTC 10™ - Perform a Gmail™ Sync
heading
HTC 10™ - Remove Gmail™ Account
heading
HTC 10™ - Remove a Personal / Corporate Email Account
heading
HTC 10™: Forwarding an Email
heading
HTC 10™: Including an Email Attachment
heading
HTC 10™: Replying to an Email
heading
HTC 10™: Sending an Email
heading
HTC 10™: Sending an Email to a Group
heading
HTC 10™: Setting Up Corporate Email
heading
HTC 10™: Setting Up Personal Email
heading
HTC 10™: Switching Between Email Accounts
heading
Leave or Remove Copies of Email Messages on the Messaging Server
heading
Standard Email Messaging Ports
heading
Video: Troubleshooting Personal and Corporate Email(length: 3:21)
heading
E911 Compliance FAQs
heading
HTC 10™ - Turn GPS Location On / Off
heading
HTC 10™ - Google™ Backup and Restore
heading
HTC 10 - Customize Your Home Screen
heading
HTC 10 - View / Manage Home Screen Panels
heading
HTC 10™: Adding Apps and Widgets to the Home Screen
heading
HTC 10™: Adding Folders to the Home Screen
heading
HTC 10™: Adding and Deleting a Home Screen
heading
HTC 10™: Adjusting Apps and Widgets on the Home Screen
heading
HTC 10™: Changing the Default Home Screen
heading
HTC 10™: Removing Apps and Widgets from the Home Screen
heading
HTC 10™: Use Shortcuts to Unlock the Screen
heading
HTC 10™ - Change Mobile / Wi-Fi Hotspot Password
heading
HTC 10™ - Configure Broadcast Settings - Mobile / Wi-Fi Hotspot
heading
HTC 10™ - Manage Mobile / Wi-Fi Hotspot Settings
heading
HTC 10™ - Turn Mobile / Wi-Fi Hotspot On / Off
heading
Verizon Mobile Hotspot FAQs – Get sharable Wi-Fi internet
heading
Access Websites - Mobile Web
heading
Disable Work Offline - Internet Browser
heading
HTC 10™ - Add a Virtual Private Network
heading
HTC 10™ - Change the Browser Start / Home Page
heading
HTC 10™: Bookmarking a Website
heading
HTC 10™: Navigating to a Website
heading
HTC 10™: Searching the Web Using Your Voice
heading
HTC 10™: Using Web Browser Windows
heading
How to Check Your Internet Connection Speed
heading
Power Cycling and Launching Mobile Web Browser
heading
HTC 10™ - Language Selection
heading
HTC 10™: Changing the Language
heading
Device Locking FAQs
heading
HTC 10™ - Add Additional Fingerprints
heading
HTC 10™ - Enable / Disable / Modify Screen Lock
heading
HTC 10™ - Manage Screen Lock Settings
heading
HTC 10™ - Remove Saved Fingerprints
heading
HTC 10™ - Set Lock Screen Notifications
heading
HTC 10™ - Set Up Face Recognition
heading
HTC 10™ - Set Up Fingerprint Recognition
heading
HTC 10™ - Smart Lock
heading
HTC 10™ - Unlock Screen
heading
HTC 10™: Setting Screen Security
heading
HTC 10™: Unlocking the Screen
heading
HTC 10 - Insert or Remove SD / Memory Card
heading
HTC 10™ - Check Device Storage
heading
HTC 10™ - Export Contacts to SD / Memory Card
heading
HTC 10™ - Format SD / Memory Card
heading
HTC 10™ - Move Files from Internal Storage to SD / Memory Card
heading
Insert the memory card that contained the songs from the play list
heading
HTC 10™: Setting Up Mobile Hotspot
heading
Apple Music - My Verizon app - Opt In
heading
How to Use Apple Music FAQs
heading
Subscribe to Apple Music - My Verizon Website
heading
HTC 10™: Multitasking Between Apps
heading
HTC 10™: Navigating Multiple Home Screens
heading
HTC 10™: Using the Notification Panel
heading
HTC 10™ - Manage Contactless Payments
heading
HTC 10™ - Turn NFC On / Off
heading
HTC 10 Software Update
heading
HTC 10™ - Factory Data Reset (Powered On)
heading
HTC 10™ - Install Device Software Update
heading
HTC 10™ - View Software Version
heading
Reboot the Router
heading
HTC 10 - Insert / Remove SIM Card
heading
HTC 10™ - Enable / Disable / Modify SIM PIN
heading
HTC 10™ - View SIM Card Number
heading
HTC 10™: Inserting and Removing a Nano SIM Card
heading
HTC 10™: Inserting and Removing a microSD Card
heading
SIM Card FAQs - Replace & activate a new card
heading
SIM Card Tips and Tricks
heading
HTC 10™: Adding a Facebook® Account
heading
HTC 10™: Logging Out of Facebook®
heading
HTC 10™: Posting Facebook® Status Updates
heading
Manage Facebook® Privacy
heading
HTC 10 - Set Ringtones / Notification Sounds
heading
HTC 10™ - BoomSound Settings
heading
HTC 10™ - Save a Ringtone
heading
HTC 10™ - Use Speakerphone
heading
HTC 10™ - Vibrate Mode
heading
HTC 10™ - Volume Controls
heading
HTC 10™ - View Signal Strength
heading
HTC 10™ - View Device Screen on TV
heading
Cancel Text Messaging Subscriptions
heading
Ensure the 10-digit Mobile Number or Email Address is Entered Correctly for International Messages
heading
HTC 10™ - Auto Receive Messages
heading
HTC 10™ - Create and Send a Text Message
heading
HTC 10™ - Cut, Copy and Paste Text
heading
HTC 10™ - Delete Messages
heading
HTC 10™ - Text Message Notification Settings
heading
HTC 10™ - Text Message Signature
heading
HTC 10™ - Turn Message Delivery Confirmation Setting On / Off
heading
HTC 10™ - Turn Premium SMS Permissions On / Off
heading
HTC 10™ - View Text Messages
heading
Text to Landline FAQs
heading
Texting FAQs - International messaging & email to text
heading
Verizon Messages - Website - Print Text Messages
heading
HTC 10™ - Capture a Screenshot
heading
HTC 10™ - Set Up Printing
heading
HTC 10™: Finding More Help
heading
Top 10 Things to Do with Your New Smartphone
heading
HTC 10™ - Manage TTY Settings
heading
Turn Assisted Dialing On / Off - HTC Smartphones
heading
HTC 10™: Changing the Theme
heading
HTC 10™: Changing the Wallpaper
heading
HTC 10™ - Access Wi-Fi Direct
heading
HTC 10™ - Add a Wi-Fi Network
heading
HTC 10™ - Auto Switch Between Wi-Fi & Mobile Data Networks
heading
HTC 10™ - Network Mode Settings
heading
HTC 10™ - Remove Wi-Fi Connection
heading
HTC 10™ - Reset Network Settings
heading
HTC 10™ - Turn Wi-Fi On / Off
heading
HTC 10™: Connecting to a Wi-Fi Network
heading
Video: Troubleshooting a Wi-Fi Connection(length: 2:55)
heading