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Verizon Jetpack® 4G LTE Mobile Hotspot 890L - Support Overview

Find support and online tools for your Verizon Jetpack 4G LTE Mobile Hotspot 890L.
Setup instructions
Learn how to set up your Jetpack 4G LTE Mobile Hotspot 890L.

Jetpack 4G LTE Mobile Hotspot 890L User Guide (PDF)
This user guide can help you get the most out of your device.

Troubleshoot Jetpack 4G LTE Mobile Hotspot 890L
This online tool will help you identify and resolve problems with your device.

Filter all topics below.


Activation, Setup & User Guides

Activate / Set Up Device - 4G Prepaid Jetpack

Follow these instructions to activate your 4G Prepaid Jetpack.

Activate / Set Up Device - Verizon Jetpack™ 4G LTE Mobile Hotspot - 890L

Follow these instructions to activate your Verizon Jetpack - 890L.

Activating Your New or Certified Pre-owned Verizon Jetpack

Get step by step instructions on how to activate and set up your new or Certified Pre-Owned 4G LTE Jetpack MiFi, Jetpack Mobile Hotspot, or Ellipsis Jetpack.

Basics

How to Check Verizon Coverage in the US

Here's how to to check for Verizon wireless coverage while in the US, find steps to check coverage and determine what the indicators on your device mean.

How to Clean / Disinfect Your Device

Here's how to properly clean / disinfect / sanitize your smartphone / tablet / basic phone / smartwatch / jetpack.

Re-installing PC Card / USB Modem Drivers

Here's how to reinstall PC Card / USB Modem drivers on your Windows computer.

View Signal Strength - Verizon Jetpack™ 4G LTE Mobile Hotspot - 890L

Here's how to view the signal strength indicator (signal bars) on your Verizon Jetpack - 890L.

Battery & Power

Battery Power Management Settings - Verizon Jetpack™ 4G LTE Mobile Hotspot - 890L

To configure sleep options for your Verizon Jetpack - 890L, view this info.

Insert / Remove Battery - Verizon Jetpack 4G LTE Mobile Hotspot - 890L

Here's how to insert / remove the battery on your Jetpack - 890L.

Soft Reset - Verizon Jetpack™ 4G LTE Mobile Hotspot - 890L

If you can't browse the internet or your Verizon Jetpack - 890L crashes/freezes/runs slow, view this.

Computer/PC Connectivity

Resolve Windows Device Manager Conflicts

Here's how to resolve driver conflicts if your device doesn't properly interface with your computer.

Data

View Connected Device Data Usage - Windows 10

If you want to view the data used by devices connected to a PC running Windows 10, view this info.

View Data Usage - Verizon Jetpack™ 4G LTE Mobile HotSpot - 890L

This device does not allow you to view how much data your Verizon Jetpack - 890L has used.

Windows 10 - Set Up a Metered Connection

Here's how to limit the data used by your device connected to a PC running Windows 10.

Device ID & Info

Diagnostics - Verizon Jetpack™ 4G LTE Mobile Hotspot - 890L

To view/manage your Verizon Jetpack - 890L device settings from the admin page / device, see this info.

View Device ID (ESN / IMEI / MEID) - Verizon Jetpack™ 4G LTE Mobile Hotspot - 890L

Here's how to view the device ID number (IMEI) for your Verizon Jetpack - 890L.

View Phone Number - Verizon Jetpack™ 4G LTE Mobile Hotspot - 890L

Here's how to view the phone number for your 4G LTE Mobile Hotspot - 890L.

Device Settings

Advanced Settings - Verizon Jetpack™ 4G LTE Mobile HotSpot - 890L

To change the advanced settings (LAN, etc.) on your Verizon Jetpack - 890L, view this.

LAN settings - Verizon Jetpack™ 4G LTE Mobile Hotspot - 890L

Here's how to configure advanced LAN settings for your Verizon Jetpack - 890L.

MAC Filtering - Verizon Jetpack™ 4G LTE Mobile Hotspot - 890L

To control MAC address access for your Verizon Jetpack - 890L, view this info.

Port Filtering - Verizon Jetpack™ 4G LTE Mobile Hotspot - 890L

To block access to services or apps on your Verizon Jetpack 890L, view this info.

Port Forwarding - Verizon Jetpack™ 4G LTE Mobile Hotspot - 890L

Here's how to open blocked ports on your Jetpack 890L to allow additional access.

Sign in to the Admin Page - Verizon Jetpack™ 4G LTE Mobile Hotspot - 890L

Here's how to navigate to the admin page for your Verizon Jetpack - 890L.

Wireless Network Security Settings - Verizon Jetpack™ 4G LTE Mobile Hotspot - 890L

To view/change security settings (e.g., password) for your Verizon Jetpack - 890L, see this info.

Hotspot

Configure Broadcast Settings - Mobile / Wi-Fi Hotspot - Verizon Jetpack 4G LTE Mi-Fi 890L

Here's how to check settings if you're having issues connecting to the Mobile Hotspot on your Verizon Jetpack Mi-Fi 890L.

Lock, Unlock, Password & Security

Change the Admin Password - Verizon Jetpack™ 4G LTE Mobile Hotspot - 890L

This info is for the admin password, not the one to connect your device to your Verizon Jetpack - 890L.

Wireless Network Security Settings - Verizon Jetpack™ 4G LTE Mobile Hotspot - 890L

To view/change security settings (e.g., password) for your Verizon Jetpack - 890L, see this info.

Operating System & Software

Restore Settings to Factory Defaults - Verizon Jetpack™ 4G LTE Mobile Hotspot - 890L

If your Verizon Jetpack - 890L powers off, crashes/resets, freezes or runs slow, view this info.

Update Firmware - Verizon Jetpack™ 4G LTE Mobile Hotspot - 890L

To check for software updates for your Verizon Jetpack - 890L, view this info.

View Software Version - Verizon Jetpack™ 4G LTE Mobile Hotspot - 890L

To view the software version your Verizon Jetpack - 890L is running, check out this info.

SIM Card

Insert / Remove SIM Card - Verizon Jetpack 4G LTE Mobile Hotspot - 890L

Here's how to properly insert or remove a SIM card for your Verizon Jetpack - 890L.

Unblock SIM PIN - Verizon Jetpack™ 4G LTE Mobile Hotspot - 890L

If the SIM PIN for your Verizon Jetpack - 890L is blocked, view this info to unblock it.

View SIM Card Number - Verizon Jetpack™ 4G LTE Mobile Hotspot - 890L

To view the SIM card number for your Verizon Jetpack - 890L, see this info.

Status Indicators/Lights

LED Status Indicators - Verizon Jetpack™ 4G LTE Mobile Hotspot - 890L

Here's how to view the LED status indicators on your Verizon Jetpack - 890L.

Wi-Fi & Network

Advanced Settings - Verizon Jetpack™ 4G LTE Mobile HotSpot - 890L

To change the advanced settings (LAN, etc.) on your Verizon Jetpack - 890L, view this.

Change the Wi-Fi Password - Verizon Jetpack™ 4G LTE Mobile Hotspot - 890L

Here's how to change the Wi-Fi password used to connect to your Jetpack 4G LTE Mobile Hotspot 890L.

Edit Access Point Name (APN) - Verizon Jetpack™ 4G LTE Mobile Hotspot - 890L

To configure the APNs your Verizon Jetpack - 890L can use, view this info.

Network Mode Settings - Verizon Jetpack™ 4G LTE Mobile Hotspot - 890L

View this info on network mode settings if you're having issues with voice / data services on your Verizon Jetpack 4G LTE Mobile Hotspot - 890L.

Turn Network Name (SSID) On / Off - Verizon Jetpack 4G LTE Mobile Hotspot - 890L

Here's how to display or not display the Wi-Fi name of your 4G LTE Mobile Hotspot - 890L to other devices.

View Network Name and Password - Jetpacks / MiFi Hotspots

Here's how to find the network name and password for your internet-capable device/jetpack/hotspot.

View Network Name and Password - Verizon Wireless Jetpack 4G LTE Mobile Hotspot 890L

To find the password/key for your Verizon Jetpack - 890L view this info. .

Windows 10 - Add a Wi-Fi Network

Here's how to add a Wi-Fi network on Windows 10.