Due to inactivity, your session will end in approximately 2 minutes. Extend your session by clicking OK below. Due to inactivity, your session has expired. Please sign in again to continue. |
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L - Support Overview
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L - Support Overview
Find support and online tools for your Verizon Jetpack 4G LTE Mobile Hotspot MiFi 4620L.
Filter all topics below.
- Apps & Widgets
- Features
- How to Use
- Troubleshooting
All Topics
Activation, Setup & User Guides
Basics
Battery & Power
Computer/PC Connectivity
Data
Device ID & Info
Device Settings
GPS & Location Based Services
Hotspot
Lock, Unlock, Password & Security
Operating System & Software
SIM Card
Sounds, Volume & Audio
Status Indicators/Lights
Text & Multimedia Messaging
Wi-Fi & Network
Activate / Set Up Device - 4G Prepaid Jetpack
heading
Follow these instructions to activate your 4G Prepaid Jetpack.
Activate / Set Up Device - Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
heading
Follow these instructions to activate your Verizon Jetpack - MiFi 4620L.
Activating Your New or Certified Pre-owned Verizon Jetpack
heading
Get step by step instructions on how to activate and set up your new or Certified Pre-Owned 4G LTE Jetpack MiFi, Jetpack Mobile Hotspot, or Ellipsis Jetpack.
How to Check Verizon Coverage in the US
heading
Here's how to to check for Verizon wireless coverage while in the US, find steps to check coverage and determine what the indicators on your device mean.
How to Clean / Disinfect Your Device
heading
Here's how to properly clean / disinfect / sanitize your smartphone / tablet / basic phone / smartwatch / jetpack.
Re-installing PC Card / USB Modem Drivers
heading
Here's how to reinstall PC Card / USB Modem drivers on your Windows computer.
View Signal Strength - Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
heading
To view the signal strength indicator (signal bars) on your Verizon Jetpack - MiFi 4620L, see this info.
Battery Power Management Settings - Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
heading
To configure display, sleep and power-down options for your Verizon Jetpack - MiFi 4620L, view this info.
Insert / Remove Battery - Verizon Jetpack 4G LTE Mobile Hotspot MiFi 4620L
heading
Here's how to insert / remove the battery on your MiFi 4620L.
Restore Settings to Factory Defaults - Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
heading
If your Verizon Jetpack - MiFi 4620L powers off, crashes/resets, freezes or runs slow, view this info.
Soft Reset - Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
heading
If you can't browse the internet or your Verizon Jetpack - MiFi 4620L crashes/freezes/runs slow, view this.
Resolve Windows Device Manager Conflicts
heading
Here's how to resolve driver conflicts if your device doesn't properly interface with your computer.
Tethered Modem Connection - Verizon Jetpack™ 4G LTE Mobile HotSpot - MiFi® 4620L
heading
To disable Wi-Fi connectivity on your Verizon Jetpack - MiFi 4620L and set up a tethered connection, view this.
View Connected Devices - Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
heading
To view info for devices connected to your Verizon Jetpack - MiFi 4620L, see this.
View Connected Device Data Usage - Windows 10
heading
If you want to view the data used by devices connected to a PC running Windows 10, view this info.
View Data Usage - Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
heading
Here's how to view how much data your Verizon Jetpack MiFi 4620L has used.
View Device ID (ESN / IMEI / MEID) - Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
heading
To view the device ID (IMEI) for your Verizon Jetpack - MiFi 4620L, see this info.
View Diagnostic Info - Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
heading
To view device and network-specific info for your Verizon Jetpack - MiFi 4620L, see these steps.
View Phone Number - Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
heading
Here's how to view the phone number for your MiFi 4620L.
Advanced Settings - Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
heading
Here's how to manage advanced settings for your Verizon Jetpack 4G LTE Mobile Hotspot MiFi 4620L using your computer.
DMZ Settings - Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
heading
To test your Verizon Jetpack - MiFi 4620L firewall settings, view this info.
LAN Settings - Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
heading
To configure advanced LAN settings for your Verizon Jetpack - MiFi 4620L, view this info.
MAC Filtering - Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
heading
To control MAC address access for your Verizon Jetpack - MiFi 4620L, view this info.
Manage Alerts / Notifications - Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
heading
To set up audio alerts (low battery, etc.) for your Verizon Jetpack - MiFi 4620L, view this info.
Port Filtering - Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
heading
To block access to services or apps on your Verizon Jetpack - MiFi 4620L, view this info.
Port Forwarding - Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
heading
Here's how to open blocked ports on your MiFi 4620L to allow additional access.
Sign in to the Admin Page - Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
heading
Here's how to navigate to the admin page for your Verizon Jetpack - MiFi 4620L.
View Network Name and Password - Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
heading
To view the Wi-Fi name and passwords for your Verizon Jetpack - MiFi 4620L, see this info.
Wireless Network Security Settings - Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
heading
To view/change security settings (e.g., password) for your Verizon Jetpack - MiFi 4620L, see this info.
GPS over Wi-Fi - Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
heading
If you need GPS on your Verizon Jetpack - MIFi 4620L for use with computer apps, view this info.
Configure Broadcast Settings - Mobile / Wi-Fi Hotspot - Verizon Jetpack 4G LTE Mi-Fi 4620L
heading
Here's how to check settings if you're having issues connecting to the Mobile Hotspot on your Verizon Jetpack Mi-Fi 4620L.
Change the Admin Password - Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
heading
Here's how change the admin password used to access the web interface for your Jetpack MiFi 4620L.
Turn SIM PIN On / Off - Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
heading
View this to lock the SIM card for your Verizon Jetpack - MiFi 4620L and prevent use until a PIN is entered.
Wireless Network Security Settings - Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
heading
To view/change security settings (e.g., password) for your Verizon Jetpack - MiFi 4620L, see this info.
Update Firmware - Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
heading
To check for software updates for your Verizon Jetpack - MiFi 4620L, view this info.
View Software Version - Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
heading
To view the software version your Verizon Jetpack - MiFi 4620L isrunning, check out this info.
Insert / Remove SIM Card - Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
heading
Inserting a SIM can help with activation/connectivity issues on your Verizon Jetpack - MiFi 4620L.
Modify SIM PIN - Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
heading
Here's how to change the SIM card lock code on your MiFi 4620L.
Turn SIM PIN On / Off - Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
heading
View this to lock the SIM card for your Verizon Jetpack - MiFi 4620L and prevent use until a PIN is entered.
Unblock SIM PIN - Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
heading
If the SIM PIN for your MiFi 4620L is blocked, here's how to unblock it.
Verizon Jetpack 4G LTE Mobile Hotspot MiFi 6620L - Insert / Remove SIM Card
heading
Here's how to properly insert or remove a SIM card for your Verizon Jetpack MiFi 6620L.
View SIM Card Number - Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
heading
To view the SIM card number for your Verizon Jetpack - MiFi 4620L, see this info.
Manage Alerts / Notifications - Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
heading
To set up audio alerts (low battery, etc.) for your Verizon Jetpack - MiFi 4620L, view this info.
LED Status Indicators - Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
heading
To view the LED status indicators on your Verizon Jetpack - MiFi 4620L, see this info.
Delete Messages - Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
heading
To delete texts for the Verizon Jetpack - MiFi 4620L via the Admin page, see this info.
View Text Messages - Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
heading
To view text messages sent to your Verizon Jetpack - MiFi 4620L, see this info.
Advanced Settings - Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
heading
Here's how to manage advanced settings for your Verizon Jetpack 4G LTE Mobile Hotspot MiFi 4620L using your computer.
Change the Wi-Fi Password - Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
heading
Here's how to change the Wi-Fi password used to connect to your MiFi 4620L.
Edit Access Point Name (APN) - Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
heading
Here's how to configure the APNs your Jetpack 4G LTE Mobile Hotspot - MiFi 4620L uses.
GPS over Wi-Fi - Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
heading
If you need GPS on your Verizon Jetpack - MIFi 4620L for use with computer apps, view this info.
Network Mode Settings - Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
heading
View this info on network mode settings if you're having issues with voice / data services on your Verizon Jetpack 4G LTE Mobile Hotspot MiFi 4620L.
Turn Network Name (SSID) On / Off - Verizon Jetpack 4G LTE Mobile Hotspot MiFi 4620L
heading
Here's how to display or not display the Wi-Fi name of your 4G LTE Mobile Hotspot MiFi 4620L to other devices.
24/7 automated phone system: call *611 from your mobile