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Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE - Support Overview

Find support and online tools for your Verizon Jetpack 4G LTE Mobile Hotspot MiFi 4620LE.

Filter all topics below.


Activation, Setup & User Guides

Activate / Set Up Device - 4G Prepaid Jetpack

Follow these instructions to activate your 4G Prepaid Jetpack.

Activate / Set Up Device - Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L

Follow these instructions to activate your Verizon Jetpack - MiFi 4620L.

Activating Your New or Certified Pre-owned Verizon Jetpack

Get step by step instructions on how to activate and set up your new or Certified Pre-Owned 4G LTE Jetpack MiFi, Jetpack Mobile Hotspot, or Ellipsis Jetpack.

Basics

How to Check Verizon Coverage in the US

Learn how to check for Verizon wireless coverage while in the US. Find steps to check coverage and determine what the indicators on your device mean.

How to Clean / Disinfect Your Device

Here's how to properly clean / disinfect / sanitize your smartphone / tablet / basic phone / smartwatch / jetpack.

Re-installing PC Card / USB Modem Drivers

Here's how to reinstall PC Card / USB Modem drivers on your Windows computer.

View Signal Strength - Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L

To view the signal strength indicator (signal bars) on your Verizon Jetpack - MiFi 4620L, see this info.

Battery & Power

Battery Power Management Settings - Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L

To configure display, sleep and power-down options for your Verizon Jetpack - MiFi 4620L, view this info.

Insert / Remove Battery - Verizon Jetpack 4G LTE Mobile Hotspot MiFi 4620L

Here's how to insert / remove the battery on your MiFi 4620L.

Soft Reset - Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L

If you can't browse the internet or your Verizon Jetpack - MiFi 4620L crashes/freezes/runs slow, view this.

Computer/PC Connectivity

Resolve Windows Device Manager Conflicts

Here's how to resolve driver conflicts if your device doesn't properly interface with your computer.

Tethered Modem Connection - Verizon Jetpack™ 4G LTE Mobile HotSpot - MiFi® 4620L

To disable Wi-Fi connectivity on your Verizon Jetpack - MiFi 4620L and set up a tethered connection, view this.

Data

View Connected Device Data Usage - Windows 10

If you want to view the data used by devices connected to a PC running Windows 10, view this info.

View Data Usage - Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L

Here's how to view how much data your Verizon Jetpack MiFi 4620L has used.

Device ID & Info

View Diagnostic Info - Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L

To view device and network-specific info for your Verizon Jetpack - MiFi 4620L, see these steps.

Device Settings

Advanced Settings - Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L

Here's how to manage advanced settings for your Verizon Jetpack 4G LTE Mobile Hotspot MiFi 4620L using your computer.

DMZ Settings - Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L

To test your Verizon Jetpack - MiFi 4620L firewall settings, view this info.

LAN Settings - Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L

To configure advanced LAN settings for your Verizon Jetpack - MiFi 4620L, view this info.

MAC Filtering - Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L

To control MAC address access for your Verizon Jetpack - MiFi 4620L, view this info.

Manage Alerts / Notifications - Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L

To set up audio alerts (low battery, etc.) for your Verizon Jetpack - MiFi 4620L, view this info.

Port Filtering - Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L

To block access to services or apps on your Verizon Jetpack - MiFi 4620L, view this info.

Port Forwarding - Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L

Here's how to open blocked ports on your MiFi 4620L to allow additional access.

View Network Name and Password - Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L

To view the Wi-Fi name and passwords for your Verizon Jetpack - MiFi 4620L, see this info.

Wireless Network Security Settings - Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L

To view/change security settings (e.g., password) for your Verizon Jetpack - MiFi 4620L, see this info.

GPS & Location Based Services

GPS over Wi-Fi - Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L

If you need GPS on your Verizon Jetpack - MIFi 4620L for use with computer apps, view this info.

Lock, Unlock, Password & Security

Turn SIM PIN On / Off - Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L

View this to lock the SIM card for your Verizon Jetpack - MiFi 4620L and prevent use until a PIN is entered.

Wireless Network Security Settings - Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L

To view/change security settings (e.g., password) for your Verizon Jetpack - MiFi 4620L, see this info.

Operating System & Software

Update Firmware - Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L

To check for software updates for your Verizon Jetpack - MiFi 4620L, view this info.

SIM Card

Turn SIM PIN On / Off - Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L

View this to lock the SIM card for your Verizon Jetpack - MiFi 4620L and prevent use until a PIN is entered.

Unblock SIM PIN - Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L

If the SIM PIN for your MiFi 4620L is blocked, here's how to unblock it.

Sounds, Volume & Audio

Manage Alerts / Notifications - Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L

To set up audio alerts (low battery, etc.) for your Verizon Jetpack - MiFi 4620L, view this info.

Status Indicators/Lights

LED Status Indicators - Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L

To view the LED status indicators on your Verizon Jetpack - MiFi 4620L, see this info.

Text & Multimedia Messaging

Delete Messages - Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L

To delete texts for the Verizon Jetpack - MiFi 4620L via the Admin page, see this info.

View Text Messages - Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L

To view text messages sent to your Verizon Jetpack - MiFi 4620L, see this info.

Wi-Fi & Network

Advanced Settings - Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L

Here's how to manage advanced settings for your Verizon Jetpack 4G LTE Mobile Hotspot MiFi 4620L using your computer.

Edit Access Point Name (APN) - Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L

Here's how to configure the APNs your Jetpack 4G LTE Mobile Hotspot - MiFi 4620L uses.

GPS over Wi-Fi - Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L

If you need GPS on your Verizon Jetpack - MIFi 4620L for use with computer apps, view this info.

Network Mode Settings - Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L

View this info on network mode settings if you're having issues with voice / data services on your Verizon Jetpack 4G LTE Mobile Hotspot MiFi 4620L.

Set Up Wi-Fi Connection - Macintosh® OS X

Here's how to add an available Wi-Fi network on Macintosh OS X.

Starting the WLAN service - Windows® Vista

Here's info on starting the WLAN service on the Windows Vista operating system.

Turn Network Name (SSID) On / Off - Verizon Jetpack 4G LTE Mobile Hotspot MiFi 4620L

Here's how to display or not display the Wi-Fi name of your 4G LTE Mobile Hotspot MiFi 4620L to other devices.

View Network Name and Password - Jetpacks / MiFi Hotspots

Here's how to find the network name and password for your internet-capable device/jetpack/hotspot.