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Apple iPad
Check for Water Damage

2026-10-04 05:30:35.659

Apple iPad
Check for Water Damage

This info helps you identify liquid damage that could affect the performance of your Apple® iPad®.

Before you begin

Prepaid service customers
: Visit a Verizon store to order warranty replacements. Orders for prepaid warranty issues can't be processed via Customer Service.
Standard service customers
: If you need to replace your device under warranty and the device is water damaged, broken, or has unreasonable wear and tear, you could be assessed a Damaged Device Fee.

Steps

  1. To identify if your device has water damage, check for:
    • corrosion, discoloration, or fuzzy growth on the charging set, headset, SIM or memory port.
    • moisture under the display screen.
    • Liquid Detection Indicator that has been activated.
      Apple uses a white field to indicate that a device has had no liquid contact. When the indicator comes in contact with liquid, the white field turns red.
      In addition to the SIM tray, indicators may be located in the headphone jack and charging ports, depending on the model.