Session status messages
Session Status

Due to inactivity, your session will end in approximately 2 minutes. Extend your session by clicking OK below.

Due to inactivity, your session has expired. Please sign in again to continue.

Announcement 13 - Unauthorized ESN

2026-10-14 09:06:19.676

Announcement 13 - Unauthorized ESN

If you hear a "Your cellular number is either not active or is invalid. Please dial *611..." message when placing a call, view this info.
"Your cellular # is either not active or is invalid. Please dial *611 from your cellular phone or 1-800-922-0204 from a landline."
Follow the directions given in the announcement to contact Verizon to further troubleshoot your issue.