Due to inactivity, your session will end in approximately 2 minutes. Extend your session by clicking OK below. Due to inactivity, your session has expired. Please sign in again to continue. |
Samsung Galaxy S8+ - Support Overview
Filter all topics below.
- Apps & Widgets
- Features
- How to Use
- Simulator
- Troubleshooting
Using Verizon Wireless or Manufacturer Approved Accessories
heading
Samsung Galaxy S8 / S8+ - Adjust Account Sync Settings
heading
Activate New Device - Existing Verizon Customer
heading
Activate Your Device FAQs
heading
Activate Your New or Certified Pre-owned Smartphone
heading
Connect Your Device Directly to the PC
heading
Getting to Know Your Samsung Galaxy S8 / S8+
heading
How to use Verizon Cloud
heading
Perform Over-The-Air Activation (OTA)
heading
Prepare for an International Trip
heading
Samsung Galaxy S8 / S8+ - Activate / Set Up Device
heading
Samsung Galaxy S8 / S8+ - Turn Android Device Protection On / Off
heading
Samsung Galaxy S8 / S8+ User Guide (PDF)
heading
Set up Verizon Prepaid Service - Android
heading
Smart Setup Guide
heading
Validate Emergency Address (E911)
heading
Video: How to Activate Your Device(length: 3:11)
heading
Video: What is Verizon Cloud?(length: 1:38)
heading
Turn Notification During Calls On / Off - Samsung
heading
Transfer Content with Samsung Smart Switch Mobile App
heading
Content Transfer Center
heading
Samsung Galaxy S8 / S8+ - Move Files from Internal Storage to SD / Memory Card
heading
Samsung Galaxy S8 / S8+ - Move Media Files to / from Computer
heading
Smart Setup Guide
heading
Transfer Content - Apple iPhone to Android
heading
Verizon Cloud - Transfer Content - Android Smartphone
heading
How to Check Verizon Wireless Service Availability
heading
How to Clean / Disinfect Your Device
heading
How to Clean Your Samsung Galaxy Device
heading
Power Cycle the Wireless Device
heading
Samsung Galaxy S8 / S8+ - Turn Power Saver On / Off
heading
Samsung Galaxy S8 / S8+ - View / Extend Battery Life
heading
Samsung Galaxy S8 / S8+ - View Battery Info
heading
Video: Using Your Old Samsung Chargers with Your New Samsung Galaxy S8 / S8+(length: 0:30)
heading
Samsung Galaxy S8 / S8+ - Send Contact via Bluetooth
heading
Samsung Galaxy S8 / S8+ - Turn Bluetooth On / Off
heading
Create a Paired Connection - Windows
heading
Resolving Car Kit mode
heading
Samsung Galaxy S8+ Simulator: Pairing with a Bluetooth® Device
heading
Samsung Galaxy S8 / S8+ - Add / Remove Speed Dial Number
heading
Samsung Galaxy S8 / S8+ - Call a Number
heading
Samsung Galaxy S8 / S8+ - Place a Conference Call
heading
Samsung Galaxy S8 / S8+ - Redial
heading
Call Waiting - Smartphone
heading
Move Pictures / Videos to Device - Android Smartphone
heading
Samsung Galaxy S8 / S8+ - Block / Unblock Numbers
heading
Samsung Galaxy S8 / S8+ - Manage DTMF Tones
heading
Samsung Galaxy S8 / S8+ - Turn Wi-Fi Calling On / Off
heading
Samsung Galaxy S8 / S8+ - View / Delete Call History
heading
Samsung Galaxy S8+ Simulator: Calling a Contact
heading
Samsung Galaxy S8+ Simulator: Calling a New Number
heading
Samsung Galaxy S8+ Simulator: Calling with HD Voice
heading
Samsung Galaxy S8+ Simulator: Calling with Video
heading
Samsung Galaxy S8+ Simulator: Ignoring a Call and Replying with a Text
heading
Samsung Galaxy S8+ Simulator: Returning to a Call
heading
Samsung Galaxy S8+ Simulator: Switching Between Calls
heading
Samsung Galaxy S8+ Simulator: Teaching Kids How to Call 911
heading
Samsung Galaxy S8+ Simulator: Turning HD Voice On and Off
heading
Samsung Galaxy S8+ Simulator: Turning on Wi-Fi Calling
heading
Samsung Galaxy S8+ Simulator: Using Handsfree Calling
heading
Samsung Galaxy S8+ Simulator: Viewing a Missed Call and Adding It as a Contact
heading
Ensure Picture / Video Message does not Exceed File Size Limit
heading
Samsung Galaxy S8 / S8+ - Common Camera Settings
heading
Samsung Galaxy S8 / S8+ - Move Media Files to / from Computer
heading
Samsung Galaxy S8 / S8+ - Record and Share a Video
heading
Samsung Galaxy S8 / S8+ - Share Picture from Gallery
heading
Samsung Galaxy S8 / S8+ - Share Video from Gallery
heading
Samsung Galaxy S8 / S8+ - Take and Share a Picture
heading
Samsung Galaxy S8 / S8+ - View Device Screen on TV
heading
Samsung Galaxy S8 / S8+ - View Pictures / Videos
heading
Samsung Galaxy S8+ Simulator: Accessing the Camera from the Lock Screen
heading
Samsung Galaxy S8+ Simulator: Capturing and Viewing Screenshots
heading
Samsung Galaxy S8+ Simulator: Changing the File Size of Pictures and Videos
heading
Samsung Galaxy S8+ Simulator: Recording a Video
heading
Samsung Galaxy S8+ Simulator: Sharing Photos
heading
Samsung Galaxy S8+ Simulator: Taking a Picture
heading
Samsung Galaxy S8+ Simulator: Taking a Picture While Recording a Video
heading
Samsung Galaxy S8+ Simulator: Taking a Selfie
heading
Samsung Galaxy S8+ Simulator: Transferring Photos to an SD Card
heading
Samsung Galaxy S8+ Simulator: Turning the Flash On and Off
heading
Samsung Galaxy S8+ Simulator: Zooming In and Out
heading
Supported file types for Picture / Video Messaging
heading
Resolve Windows Device Manager Conflicts
heading
Samsung Galaxy S8 / S8+ - USB Debugging Mode
heading
Samsung Galaxy S8 / S8+ - Add a Contact
heading
Samsung Galaxy S8 / S8+ - Contact Display Options
heading
Samsung Galaxy S8 / S8+ - Delete a Contact
heading
Samsung Galaxy S8 / S8+ - Edit a Contact
heading
Samsung Galaxy S8 / S8+ - Import Contacts from SD / Memory Card
heading
Samsung Galaxy S8 / S8+ - Link / Unlink Contacts
heading
Samsung Galaxy S8 / S8+ - Export Contacts to SD / Memory Card
heading
Check for Duplicate Contacts Stored in Multiple Accounts - Android Smartphone
heading
Choose Contacts to Display on Device
heading
Export Contact / Address Book Info to .CSV Files - Microsoft Windows Mail / Microsoft Outlook
heading
Samsung Galaxy S8 / S8+ - View Contact Sync Source
heading
Samsung Galaxy S8+ Simulator: Adding a Contact
heading
Samsung Galaxy S8+ Simulator: Adding and Removing Contacts from Favorites
heading
Samsung Galaxy S8+ Simulator: Assigning a Picture to a Contact
heading
Samsung Galaxy S8+ Simulator: Assigning a Ringtone to a Contact
heading
Samsung Galaxy S8+ Simulator: Blocking and Unblocking a Number
heading
Samsung Galaxy S8+ Simulator: Creating a Group and Adding Contacts to It
heading
Samsung Galaxy S8+ Simulator: Sharing a Contact's Information
heading
Video: Managing Contacts Using My Verizon(length: 2:34)
heading
Video: Managing Duplicate Contacts Using Google(length: 2:45)
heading
Video: Managing Duplicate Contacts Using Your Android Device(length: 3:21)
heading
Samsung Galaxy S8 / S8+ - Turn Data On / Off
heading
Data gifting for eligible shared data mobile plans FAQs
heading
PopData FAQs - Purchase 30- or 60-minute 4G LTE Data Sessions
heading
Samsung Galaxy S8 / S8+ - Allow / Deny Data Roaming
heading
Samsung Galaxy S8 / S8+ - Manage Data Usage
heading
Samsung Galaxy S8 / S8+ - View / Restrict Data Usage by App
heading
Samsung Galaxy S8 / S8+ - Set Date and Time
heading
Samsung Galaxy S8 / S8+ - View Device ID (ESN/ IMEI / MEID)
heading
Samsung Galaxy S8 / S8+ - View Phone Number
heading
Check for Physical Damage
heading
Damaged Device Fee FAQs
heading
How to Locate ESN or MEID Serial Numbers on Phones
heading
My Verizon Website - View Device Info
heading
Samsung Galaxy S8 / S8+ - View MAC Address
heading
Understanding ESN and MEID Numbers
heading
Samsung Galaxy S8 / S8+ - Manage Do Not Disturb Settings
heading
Samsung Galaxy S8 / S8+ - Turn Airplane Mode On / Off
heading
Samsung Galaxy S8 / S8+ - Turn Screen Inversion On / Off
heading
Samsung Galaxy S8 / S8+ - Adjust Brightness / Display Settings
heading
Samsung Galaxy S8 / S8+ - Reset All Settings
heading
Samsung Galaxy S8 / S8+ - Turn Download Booster On / Off
heading
Samsung Galaxy S8 / S8+ - Turn One-Handed Operations On / Off
heading
Samsung Galaxy S8 / S8+ - Turn Screen Rotation On / Off
heading
Samsung Galaxy S8+ Simulator: Accessing Settings
heading
Samsung Galaxy S8+ Simulator: Adjusting the Screen Timeout and Brightness
heading
Samsung Galaxy S8+ Simulator: Changing Roaming Settings for a Trip
heading
Samsung Galaxy S8+ Simulator: Changing the Ringtone
heading
Samsung Galaxy S8+ Simulator: Configuring Location Settings
heading
Samsung Galaxy S8+ Simulator: Managing Data Usage
heading
Samsung Galaxy S8+ Simulator: Setting the Phone to Silent
heading
Samsung Galaxy S8+ Simulator: Turning Airplane Mode On and Off
heading
Samsung Galaxy S8+ Simulator: Updating the Phone OS
heading
Samsung Galaxy S8+ Simulator: Using Battery Saver Mode
heading
Turn TalkBack / Screen Reader On or Off - Android
heading
Samsung Galaxy S8 / S8+ - Email Account Sync Frequency Settings
heading
Samsung Galaxy S8 / S8+ - Perform a Gmail Sync
heading
Gmail for Android - View Account Address / Username
heading
Gmail for Android - View Messages
heading
Leave or Remove Copies of Email Messages on the Messaging Server
heading
Samsung Galaxy S8 / S8+ - Add a Personal / Corporate Email Account
heading
Samsung Galaxy S8 / S8+ - Add an Existing Google Account
heading
Samsung Galaxy S8 / S8+ - Compose and Send Email Message
heading
Samsung Galaxy S8 / S8+ - Create a New Google Account
heading
Samsung Galaxy S8 / S8+ - Delete Email Messages
heading
Samsung Galaxy S8 / S8+ - Email Account Common Settings
heading
Samsung Galaxy S8 / S8+ - Email Account Data Usage Settings
heading
Samsung Galaxy S8 / S8+ - Email Account Notification Settings
heading
Samsung Galaxy S8 / S8+ - Email Account Password and Server Settings
heading
Samsung Galaxy S8 / S8+ - Email Account Signature Settings
heading
Samsung Galaxy S8 / S8+ - Manage Corporate Email Settings
heading
Samsung Galaxy S8 / S8+ - Remove Gmail Account
heading
Samsung Galaxy S8 / S8+ - Remove a Personal / Corporate Email Account
heading
Samsung Galaxy S8 / S8+ - View and Reply to an Email Message
heading
Samsung Galaxy S8+ Simulator: Forwarding an Email
heading
Samsung Galaxy S8+ Simulator: Including an Email Attachment
heading
Samsung Galaxy S8+ Simulator: Replying to an Email
heading
Samsung Galaxy S8+ Simulator: Sending an Email
heading
Samsung Galaxy S8+ Simulator: Sending an Email to a Group
heading
Samsung Galaxy S8+ Simulator: Setting Up Corporate Email
heading
Samsung Galaxy S8+ Simulator: Setting Up Personal Email
heading
Samsung Galaxy S8+ Simulator: Switching Between Email Accounts
heading
Standard Email Messaging Ports
heading
Update the Gmail Password - Android
heading
Video: Troubleshooting Personal and Corporate Email(length: 3:24)
heading
Find My Device - Android - Remotely Erase Device
heading
Find My Device - Android - Remotely Lock Device
heading
Find My Device - Android - Remotely Ring Device
heading
Turn Find My Device On / Off - Android
heading
E911 Compliance FAQs
heading
Find My Mobile - Samsung
heading
GPS Location Settings - Android
heading
Samsung Galaxy S8 / S8+ - Turn GPS Location On / Off
heading
Samsung Galaxy S8 / S8+ - Google Backup and Restore
heading
Samsung Galaxy S8 / S8+ - Customize Your Home Screen
heading
Samsung Galaxy S8 / S8+ - Home Screen Settings
heading
Samsung Galaxy S8 / S8+ - Mode Change
heading
Samsung Galaxy S8 / S8+ - View / Manage Home Screen Panels
heading
Samsung Galaxy S8+ Simulator: Adding Apps and Widgets to the Home Screen
heading
Samsung Galaxy S8+ Simulator: Adding Emergency Information to Your Lock Screen
heading
Samsung Galaxy S8+ Simulator: Adding Folders to the Home Screen
heading
Samsung Galaxy S8+ Simulator: Adding and Changing a Lock Screen Shortcut
heading
Samsung Galaxy S8+ Simulator: Adding and Deleting a Home Screen
heading
Samsung Galaxy S8+ Simulator: Adjusting Apps and Widgets on the Home Screen
heading
Samsung Galaxy S8+ Simulator: Changing the Default Home Screen
heading
Samsung Galaxy S8+ Simulator: Removing Apps and Widgets from the Home Screen
heading
Samsung Galaxy S8+ Simulator: Use Shortcuts to Unlock the Screen
heading
Samsung Galaxy S8 / S8+ - Configure Broadcast Settings - Mobile / Wi-Fi Hotspot
heading
Samsung Galaxy S8 / S8+ - Turn Mobile / Wi-Fi Hotspot On / Off
heading
Samsung Galaxy S8 / S8+ - Change Mobile / Wi-Fi Hotspot Password
heading
Samsung Galaxy S8 / S8+ - Manage Mobile / Wi-Fi Hotspot Settings
heading
Disable Work Offline - Internet Browser
heading
Access Websites - Mobile Web
heading
How to Check Your Internet Connection Speed
heading
Power Cycling and Launching Mobile Web Browser
heading
Samsung Galaxy S8 / S8+ - Add a Virtual Private Network
heading
Samsung Galaxy S8 / S8+ - Change the Browser Start / Home Page
heading
Samsung Galaxy S8 / S8+ - Reset Network Settings
heading
Samsung Galaxy S8+ Simulator: Bookmarking a Website
heading
Samsung Galaxy S8+ Simulator: Navigating to a Website
heading
Samsung Galaxy S8+ Simulator: Searching the Web Using Your Voice
heading
Samsung Galaxy S8+ Simulator: Using Web Browser Windows
heading
Samsung Galaxy S8 / S8+ - Language Selection
heading
Samsung Galaxy S8+ Simulator: Changing the Language
heading
Samsung Galaxy S8 / S8+ - Set Up Fingerprint Recognition
heading
Device Locking FAQs
heading
Samsung Galaxy S8 / S8+ - Add Additional Fingerprints
heading
Samsung Galaxy S8 / S8+ - Enable / Disable / Modify Screen Lock
heading
Samsung Galaxy S8 / S8+ - Manage Screen Lock Settings
heading
Samsung Galaxy S8 / S8+ - Remove Saved Fingerprints
heading
Samsung Galaxy S8 / S8+ - Set Lock Screen Notifications
heading
Samsung Galaxy S8 / S8+ - Set Up Face Recognition
heading
Samsung Galaxy S8 / S8+ - Set Up Iris Recognition
heading
Samsung Galaxy S8 / S8+ - Smart Lock
heading
Samsung Galaxy S8 / S8+ - Unlock Screen
heading
Samsung Galaxy S8+ Simulator: Unlocking the Screen
heading
Samsung Galaxy S8 / S8+ - Import Contacts from SD / Memory Card
heading
Insert the memory card that contained the songs from the play list
heading
Samsung Galaxy S8 / S8+ - Export Contacts to SD / Memory Card
heading
Format SD / Memory Card via PC
heading
Samsung Galaxy S8 / S8+ - Check Device Storage
heading
Samsung Galaxy S8 / S8+ - Format SD / Memory Card
heading
Samsung Galaxy S8 / S8+ - Insert or Remove SD / Memory Card
heading
Samsung Galaxy S8 / S8+ - Move Files from Internal Storage to SD / Memory Card
heading
Samsung Galaxy S8+ Simulator: Setting Up Mobile Hotspot
heading
Apple Music - My Verizon app - Opt In
heading
Move Music to Device - Android™ Smartphone
heading
Subscribe to Apple Music - My Verizon Website
heading
Samsung Galaxy S8+ Simulator: Multitasking Between Apps
heading
Samsung Galaxy S8+ Simulator: Navigating Multiple Home Screens
heading
Samsung Galaxy S8+ Simulator: Using Split Screen Mode
heading
Samsung Galaxy S8+ Simulator: Using the Notification Panel
heading
Samsung Galaxy S8 / S8+ - Manage Contactless Payments
heading
Samsung Galaxy S8 / S8+ - Transfer Data via Android Beam
heading
Samsung Galaxy S8 / S8+ - Transfer Data via S Beam
heading
Samsung Galaxy S8 / S8+ - Turn Android Beam On / Off
heading
Samsung Galaxy S8 / S8+ - Turn NFC On / Off
heading
Samsung Galaxy S8 / S8+ - Factory Data Reset (Powered Off)
heading
Samsung Galaxy S8 / S8+ - Factory Data Reset (Powered On)
heading
Samsung Galaxy S8 / S8+ - Install Device Software Update
heading
Samsung Galaxy S8 / S8+ - View Software Version
heading
Samsung Galaxy S8+ Software Update
heading
Shutdown Prevention - Nougat 7.0 and higher (Samsung)
heading
Software Upgrade Assistant (Samsung) - Initial Setup
heading
Software Upgrade Assistant (Samsung) - Repair Assistant
heading
Software Upgrade Assistant (Samsung) - Software Update
heading
SIM Card FAQs - Replace & activate a new card
heading
Samsung Galaxy S8 / S8+ - Enable / Disable / Modify SIM PIN
heading
Samsung Galaxy S8 / S8+ - Insert / Remove SIM Card
heading
Samsung Galaxy S8 / S8+ - View SIM Card Number
heading
Unblock SIM PIN - Android Smartphones / Tablets
heading
Video: Inserting and Removing the SIM and SD Card on Your Samsung Galaxy S8 / S8+(length: 0:49)
heading
Manage Facebook Privacy
heading
Samsung Galaxy S8+ Simulator: Adding a Facebook® Account
heading
Samsung Galaxy S8+ Simulator: Logging Out of Facebook®
heading
Samsung Galaxy S8+ Simulator: Posting Facebook® Status Updates
heading
Samsung Galaxy S8 / S8+ - Save a Ringtone
heading
Samsung Galaxy S8 / S8+ - Set Ringtones / Notification Sounds
heading
Samsung Galaxy S8 / S8+ - Turn Off All Sounds
heading
Samsung Galaxy S8 / S8+ - Volume Controls
heading
Samsung Galaxy S8 / S8+ - Use Speakerphone
heading
Samsung Galaxy S8 / S8+ - Vibrate Mode
heading
Samsung Galaxy S8+ Simulator: Accessing Easy Settings
heading
Samsung Galaxy S8+ Simulator: Accessing and Clearing the Notification Panel
heading
Samsung Galaxy S8+ Simulator: Adding and Removing Apps from Favorites
heading
Samsung Galaxy S8+ Simulator: Adding and Removing Contacts from Favorites
heading
Samsung Galaxy S8+ Simulator: Making a Phone Call
heading
Samsung Galaxy S8+ Simulator: Navigating Multiple Home Screens
heading
Samsung Galaxy S8+ Simulator: Switching Back to Standard Mode
heading
Samsung Galaxy S8+ Simulator: Switching to Easy Mode
heading
Samsung Galaxy S8 / S8+ - View Signal Strength
heading
Samsung Galaxy S8 / S8+ - Cut, Copy and Paste Text
heading
Cancel Text Messaging Subscriptions
heading
Deregister iMessage - Cannot Send/Receive SMS/MMS On a Non-Apple Device
heading
Motorola Connect - Android™
heading
Mute / Unmute Messages
heading
Report Spam Messages
heading
Samsung Galaxy S8 / S8+ - Auto Receive Messages
heading
Samsung Galaxy S8 / S8+ - Create and Send a Text Message
heading
Samsung Galaxy S8 / S8+ - Delete Messages
heading
Samsung Galaxy S8 / S8+ - Set Up SOS Messages
heading
Samsung Galaxy S8 / S8+ - Text Message Notification Settings
heading
Samsung Galaxy S8 / S8+ - Turn Message Delivery Confirmation Setting On / Off
heading
Samsung Galaxy S8 / S8+ - Turn Premium SMS Permissions On / Off
heading
Samsung Galaxy S8 / S8+ - View Text Messages
heading
Text to Landline FAQs
heading
Texting FAQs - International messaging & email to text
heading
Verizon Messages - Website - Save / Print Text Messages
heading
Video: Verizon Messages - Basic Use (length: 1:24)
heading
Video: Verizon Messages - Getting Creative(length: 1:31)
heading
Video: Verizon Messages - On the Move(length: 2:05)
heading
Samsung Galaxy S8 / S8+ - Capture a Screenshot
heading
Samsung Galaxy S8 / S8+ - Set Up Printing
heading
Samsung Galaxy S8+ Simulator: Adding a Tracker
heading
Samsung Galaxy S8+ Simulator: Customizing S Health
heading
Samsung Galaxy S8+ Simulator: Finding More Help
heading
Samsung Galaxy S8+ Simulator: Measuring Your Blood Oxygen Level
heading
Samsung Galaxy S8+ Simulator: Setting Up Your S Health Profile
heading
Samsung Galaxy S8+ Simulator: Tracking Your Heart Rate
heading
Samsung Galaxy S8 / S8+ - Manage TTY Settings
heading
Accessibility Settings - Android
heading
Turn Assisted Dialing On / Off - Samsung Smartphones
heading
Configure TalkBack / Screen Reader Settings - Android
heading
Magnification Gestures / Touch Zoom - Android
heading
Turn TalkBack / Screen Reader On or Off - Android
heading
Samsung Galaxy S8+ Simulator: Changing the Theme
heading
Samsung Galaxy S8+ Simulator: Changing the Wallpaper
heading
Samsung Galaxy S8 / S8+ - Access Wi-Fi Direct
heading
Samsung Galaxy S8 / S8+ - Add a Wi-Fi Network
heading
Samsung Galaxy S8 / S8+ - Auto Switch Between Wi-Fi and Mobile Data Networks
heading
Samsung Galaxy S8 / S8+ - Network Mode Settings
heading
Samsung Galaxy S8 / S8+ - Remove Wi-Fi Connection
heading
Samsung Galaxy S8 / S8+ - Tethered Modem Connection
heading
Samsung Galaxy S8 / S8+ - Turn Wi-Fi Calling On / Off
heading
Samsung Galaxy S8 / S8+ - Turn Wi-Fi On / Off
heading
Samsung Galaxy S8 / S8+ - Use Multi Window
heading
Samsung Galaxy S8+ Simulator: Connecting to a Wi-Fi Network
heading
Video: Troubleshooting a Wi-Fi Connection(length: 2:55)
heading