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Insert / Remove SIM Card - Verizon Jetpack 4G LTE Mobile Hotspot - AC791L

2026-10-03 23:15:55.944

Insert / Remove SIM Card - Verizon Jetpack 4G LTE Mobile Hotspot - AC791L

Here's how to properly insert or remove a SIM card for your Jetpack - AC791L.
Instructions on inserting/removing your SIM can help with activation issues/errors and connectivity issues.
  1. Ensure your Verizon Jetpack® is powered off.
    Press and hold the
    Power button
     (top of the device) until "Shutting down" displays then release.
  2. Press your finger against the battery door removal tab, then lift and remove the battery cover.
    Remove Back Cover
  3. Insert your finger into the battery removal divot and lift the battery out of the battery compartment.
    Insert Battery
  4. Do one of the following:
    • Insert SIM card
      Push the SIM card toward the SIM card slot to insert it (gold contacts facing down with the notched edge at the bottom right). Carefully slide the card until it clicks into place.
    • Remove SIM card
      Carefully slide the card backward to remove.
  5. Re-insert the battery.
  6. Replace the back cover.