Samsung Galaxy Tab S2 (2015) - Factory Data Reset (Powered Off)
Here's how to factory / hard reset your Galaxy Tab S2 (2015) if the screen freezes or app, audio or sync issues occur and the device won’t start up.
- Perform a factory data reset only if necessary as it removes your Google™ account and all data including system data, app data and media.
- For devices with Android™ Device Protection turned on, it's imperative Google sign-in credentials are known prior to completing a factory reset with the device powered off. If credentials are unknown, do one of the following:
- Attempt to sign in with any Google account previously used on the device.
- Reset the password via the https://www.google.com/accounts/recovery website.
- If a pattern, PIN, etc. is or has ever been set up on the device, Google account sign-in is required during initial setup.
- Ensure the device is powered off.If the device is responsive and can be powered on, the preferred reset method should be performed.
- Simultaneously press and holdHome button(at the bottom),Volume up buttonon the top-left edge andPower button(on the top-left edge to the left of Volume buttons) until the Samsung logo appears then release.
- From the Android recovery screen, selectwipe data/factory reset.Utilize the Volume buttons to highlight and the Power button to select.
- TapYes.Allow several seconds for the factory data reset process to complete.
- Tapreboot system now.Allow several minutes for the reboot process to complete.If applicable, set up your device.