Turn Call Forwarding On from Device
Redirect your calls to another number so you never miss an important contact, even when you're away from your phone.
Before you begin
Forwarding to international numbers isn't available.
When outside of the Verizon wireless coverage area, use of a * (star) code may not be available.
When using Immediate Call Forwarding, all calls are routed to the designated number instead of your phone.
Conditional Call Forwarding, allows incoming calls to be directed to a designated number if the original device is busy or unanswered after 3-6 rings instead of being sent to voicemail.
Immediate Call Forwarding
- Dial*72followed by the 10-digit forwarding phone number (e.g., *72-999-555-4567).
- Listen for a series of beeps then wait for call to automatically end.If you don't have your device or *72 doesn't work, contact Customer Service to turn Call Forwarding on/off.
Conditional Call Forwarding (No Answer / Busy Transfer)
- Dial*71followed by the 10-digit forwarding phone number (e.g., *71-999-555-4567).
- Listen for a series of beeps then wait for the call to end automatically.If you don't have your device or *71 doesn't work, contact Customer Service to turn Call Forwarding on/off.