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Services & Apps

Services, apps and account features help you monitor your account usage, manage daily tasks, stay in touch with your family and friends, and more. There's a variety of free and paid options available to meet your specific needs and interests.
Calling & Messaging
Caller ID Services - Support Overview

Find all Caller ID Support information here: Use Call Filter to get alerts on incoming spam calls, block numbers, and see incoming caller information. Caller ID displays the number calling you, and Caller ID Block prevents your number from displaying to others when you call.

Calling Services - Support Overview

Be smart about the phone in your smartphone. Talk with more than one person with 3-way calling and manage your calls with Call Waiting and Call Forwarding

Content Filters to Protect Kids - Support Overview

Content filter to protect kids, provided by Mobicip.

HD Voice - Support Overview

Learn about Verizon Wireless' HD Voice product suite, with video calling and high-definition voice calls.

International Services - Support Overview

Find all International Services Support information here: Find an affordable international phone plan while traveling or learn about calling abroad from the US.

Messaging - Support Overview

Browse all Messaging Support documents here: Send pictures, videos, links and more right from your mobile device through messaging.

My Numbers - Support Overview

Find all My Numbers Support information here: Learn about My Numbers, an app-based service that allows you to subscribe to up to 4 virtual phone numbers for use as additional phone numbers on your existing smartphone.

Ringtones & Ringback Tones - Support Overview

Create unique ringtones & playlists for your contacts & callers. Get answers to all your questions about how to purchase & manage Ringtones and Ringback Tones.

Voicemail - Support Overview

Find Support for our different Voicemail services, which let callers leave you a voice message if you don't answer your mobile phone.

eSIM - Support Overview

Get answers to all your questions about eSIM and dual eSIM phones. Learn to activate an eSIM device, select a plan and use dual eSIM for two lines on one phone.

Safety & Security
Insurance and device protection - Support Overview | Verizon

Find all Support device insurance and protection information. Replace your device if it's ever lost, stolen, damaged or defective after the warranty expires. Technical support and network security are available options.

Tech Coach technical assistance - Support Overview | Verizon

Find all Tech Coach Support information. Tech Coach provides technical support for your wireless devices. Get real-time assistance through the Tech Coach app.

Usage Controls - Support Overview

Find all usage Controls Support information here: Usage Controls is no longer available to new subscribers and has been replaced by Verizon Smart Family. Current subscribers can continue using it to avoid overages.

VZ Navigator - Support Overview

Find Support for VZ Navigator, a GPS navigation app featuring voice-guided directions, 3D maps, traffic-aware routing and spoken incident alerts.

Verizon Pass FAQs - QR codes for in-store authentication

Use Verizon Pass to speed-up your in-store visit. Learn how to get a QR code to authenticate your identity, instead of using a physical ID or credit card.

Verizon Roadside Assistance - Support Overview

Drive with confidence and peace of mind with 24/7 Verizon Roadside Assistance.

Verizon Security & Privacy Upgrade Available - Support Overview

Security & Privacy is being upgraded to Digital Secure. If you're a Security & Privacy customer, check the app store for a Digital Secure update. Learn more here.

Verizon Smart Family: Parental Controls - Support Overview

Find all Smart Family Support information here: Use Verizon Smart Family to set parental controls to block unwanted contacts, limit usage & locate family members.

ZenKey Support Overview

Find all Zenkey Support information here. The ZenKey app logs you into apps and websites without a password by using Verizon's network to verify your SIM and wireless account.

Content Management
Internet & Connectivity
5G Ultra Wideband - Support Overview

Find all 5G Home Support information here: Learn about the new high speed internet service available from Verizon in limited areas of Sacramento, CA; Los Angeles, CA; Houston, TX; and Indianapolis, IN.

Connected Car Wi-Fi - Support Overview

Connected Car Wi-Fi by Verizon provides fast, secure in-vehicle internet access for up to 5 devices, all powered by America’s best network.

Data Only Plans (Wireless Internet) - Support Overview

Mobile broadband provides prepaid & post-paid internet connections for data-only devices, including Jetpacks and mobile hotspot. Share data across devices.

Jetpack & Mobile Hotspot Internet - Support Overview

Learn all about staying connected to the Internet wherever you are with a portable jetpack device, mobile hotspot app and Connected Car Wi-Fi for vehicles.

Mobile Web - Support Overview

Use the Mobile Web app to surf the Internet on your basic phone.

Stadia for Verizon FAQs

Find out how 5G Home Internet customers can get the Google Stadia, including 3 free months of Stadia Pro, free Stadia Controller & Google Chromecast Ultra.

Streaming Services - Support Overview

Get answers to all your questions about on-demand games and video streaming services available from Verizon. Learn how to get free trials on streaming services.

VZAccess Manager - Support Overview

Find Support about VZAccess Manager, which is software that lets you connect to the Internet using Mobile Broadband on your mobile device.

Wi-Fi Calling over the Internet - Support Overview

Learn all about Wi-Fi Calling, a high definition (HD) voice solution for dropped calls and a weak cellular signal. Make and receive calls using the Internet over Wi-Fi.

Account Management & Productivity
Rewards Programs