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2025-05-15 06:58:30.175

LG K20™ V - Factory Data Reset (Powered Off)

Here's how to factory / hard reset your K20 V if the screen freezes or call, app, audio or sync issues occur and the device won’t start up.
  • Perform a factory data reset on your LG K20™ V only if necessary as it removes your Google™ account and all data including system data, app data and media.
  • For devices with Android™ Device Protection turned on, it's imperative Google sign-in credentials are known prior to completing a factory reset with the device powered off. If credentials are unknown, do one of the following:
  • If a pattern, PIN, etc. is or has ever been set up on the device, Google account sign-in is required during initial setup.
  1. Ensure the device is powered off.
    If the device is responsive and can be powered on, the preferred reset method should be performed.
  2. Press and hold the
    Volume Down button
     on the left edge of the device then press and hold the
    Power button
     on the back.
  3. Once the System recovery screen displays, release both buttons.
  4. From the System recovery screen, select
    Factory data reset
    .
    Utilize the Volume buttons to highlight and the Power button to select.
  5. Select
    Yes
     to confirm.
    Allow several minutes for the reboot process to complete.
    If applicable, set up your device.