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2025-05-15 23:02:33.551

ASUS ZenPad™ Z8s - Factory Data Reset (Powered Off)

Here's how to factory / hard reset your ZenPad Z8s if the screen freezes or app, audio or sync issues occur and the device won't start up.
  • Perform a factory data reset only if necessary as it removes your Google™ account and all data including system data, app data and media.
  • For devices with Android™ Device Protection turned on, it's imperative Google sign-in credentials are known prior to completing a factory reset with the device powered off. If credentials are unknown, do one of the following:
  • If a pattern, PIN, etc. is or has ever been set up on the device, Google account sign-in is required during initial setup.
  1. Ensure the device is powered off.
    If the device is responsive and can be powered on, the preferred reset method should be performed.
  2. Simultaneously press and hold the
    Volume down
     and
    Power buttons
     on the right edge of the device until the ASUS screen appears, then release both buttons.
  3. From the Fastboot options menu, select
    Factory reset
    .
    Utilize the volume buttons to cycle through the available options and the Power/Lock button to select.
  4. When prompted with 'Wipe all user data? THIS CAN NOT BE UNDONE', select
    Yes
    .
    Allow several seconds for the factory data reset to complete.
  5. Select
    Reboot system now
    .
    Allow several minutes for the reboot process to complete.
    If applicable, set up your device.