Validate Emergency Address (E911)
Your validated E911 address is crucial because Wi-Fi calls can't automatically provide your location to emergency services (911). A valid address ensures dispatchers know exactly where to send help.
Before you begin
Your E911 Address must match the USPS registry. If the address entered doesn't match the USPS address database, an alternative address is provided.
Wi-Fi Calling doesn't work unless you accept the Emergency Address Terms & Conditions.
Steps
- To validate an address, use the USPS ZIP Code tool.If the address can't be validated, then enter an alternative address via our website. For your safety, any alternate address used to activate the line or change the Device ID must be in the same ZIP code or county as the address that couldn't be validated.