Here's how to remove or delete apps if your Samsung Galaxy J3 V / Galaxy J3 (3rd Gen.) is unresponsive, freezes or an app won't open.
- Apps included with the Android™ operating system may not have an uninstall option.Some apps that can't be uninstalled can be disabled (disabling apps may cause related apps to malfunction).
- If uninstalling an app update, ensure auto-update is disabled for the specified app until the issue is resolved with the developer.