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Samsung Galaxy Note9 - Manage DTMF Tones

2026-10-11 23:19:59.096

Samsung Galaxy Note9 - Manage DTMF Tones

If you're calling into an automated system from your Galaxy Note9 and your dialpad entries aren't recognized, view this info.
If you're calling into an automated dial-in system (e.g., voicemail) and your dialpad entries aren't being recognized, view this info.
DTMF tones are used by automated dial-in systems such as Voicemail or where prompts are used to navigate.
  1. From a Home screen, tap the
    Phone icon
     Phone icon (lower-left).
    If not available, swipe up or down from the center of the display then tap
    Phone
    .
  2. Tap the
    Menu icon
     Menu icon (upper-right).
  3. Tap
    Settings
    .
  4. Scroll to the bottom of the menu then tap
    Other call settings
    .
  5. Tap
    DTMF tones
    .
  6. Select one of the following:
    • Normal
    • Long