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Samsung Galaxy Note9 - Support Overview

Find device-specific support and online tools for your Samsung Galaxy Note9.

Filter all topics below.


Accessories

Using Verizon Wireless or Manufacturer Approved Accessories

Check out this info on using compatible accessories.

Activation, Setup & User Guides

Activate New Device - Existing Verizon Customer

Here's how to activate a new device on the Verizon network if you already have an active account.

How to use Verizon Cloud

Get step-by-step instructions for how to sign up for and use Verizon Cloud online. Upload and back up your contacts, pictures, videos, music, documents and more.

Perform Over-The-Air Activation (OTA)

Here's how to perform initial activation/setup on your 3G or 4G smartphone or basic phone.

Prepare for an International Trip

Here's how to check for service availability around the world and find the best plan for your trip abroad.

Samsung Galaxy Note9 - Activate / Set Up Device

Here's how to quickly set up your Galaxy Note9.

Samsung Galaxy Note9 - Add an Existing Google Account

Here's how to add an existing Google (Gmail) account to your Galaxy Note9.

Samsung Galaxy Note9 - Adjust Account Sync Settings

If you're not receiving email and app notifications, here's how to view sync settings on your Galaxy Note9.

Samsung Galaxy Note9 - Create a New Google Account

Here's how to create a new Google (Gmail) account for your Galaxy Note9.

Samsung Galaxy Note9 - Turn Android Device Protection On / Off

Here's how to turn Android Device Protection for your Galaxy Note9 on or off.

Samsung Galaxy Note9 User Guide (PDF)

This User Guide can help you get the most out of your device.

Set up Verizon Prepaid Service - Android

Here's how to activate prepaid service on an Android device.

Smart Setup Guide

Learn how to back up and transfer your content, activate your new phone, and trade in your old phone with our Smart Setup Guide.

Validate Emergency Address (E911)

Here's info on validating your Emergency Address (E911).

Alerts & Reminders

Turn Notification During Calls On / Off - Samsung

Here's how to enable or disable the ability for your Samsung phone to allow notifications while you're on a call.

Back Up & Transfer Content

Samsung Galaxy Note9 - Move Files from Internal Storage to SD / Memory Card

Here's how to move files from internal storage on your Galaxy Note9 to an SD / memory card.

Samsung Galaxy Note9 - Move Media Files to / from Computer

Here's how to transfer pictures, videos or music files between your Galaxy Note9 and a computer.

Smart Setup Guide

Learn how to back up and transfer your content, activate your new phone, and trade in your old phone with our Smart Setup Guide.

Transfer Content with Samsung Smart Switch Mobile App

Here's how to transfer your data from your old device to your current Samsung phone.

Video: Samsung Galaxy Note9 - Smart Switch from an Android Device
(length: 1:00)
Watch this video to learn how to transfer content to your Note9 from an android device using Smart Switch.
Length: 1:00

Basics

How to Clean / Disinfect Your Device

Here's how to properly clean / disinfect / sanitize your smartphone / tablet / basic phone / smartwatch / jetpack.

How to Clean Your Samsung Galaxy Device

Here are guidelines for cleaning / sanitizing / disinfecting the glass, ceramic and metal surfaces of your Galaxy smartphone / tablet / watch.

Battery & Power

Power Cycle the Wireless Device

Here's how to power your 4G Basic phone off then back on.

Samsung Galaxy Note9 - Turn Power Saver On / Off

Here's how to turn 'Power mode' on or off to help manage battery performance for your Galaxy Note9.

Samsung Galaxy Note9 - View / Extend Battery Life

Here's how to extend battery life, view charging status / remaining battery and determine what uses the most power on your Galaxy Note9.

Samsung Galaxy Note9 - View Battery Info

Here's info on the battery specs (e.g., Usage Time, Standby Time, etc.) for your Galaxy Note9.

Bluetooth

Create a Paired Connection - Windows

Here's how to create a paired Bluetooth connection with a Windows computer.

Resolving Car Kit mode

Here's what to do if your device is stuck in Car Kit mode.

Samsung Galaxy Note9 - Send Contact via Bluetooth

Here's how to send a contact on your Galaxy Note9 via Bluetooth.

Samsung Galaxy Note9 - Turn Bluetooth On / Off

Here's how to turn Bluetooth for your Galaxy Note9 on or off and make it visible to other devices for pairing.

Calling & Dialing

Samsung Galaxy Note9 - Call a Number

Here's how to place a call from your Galaxy Note9.

Call Waiting - Smartphone

Here's how to answer call on your Android / BlackBerry / Windows smartphone while you're on another call.

How to Block / Unblock Numbers Samsung Galaxy Note9

Here's how to send unwanted calls directly to Voicemail for your Galaxy Note9.

Move Pictures / Videos to Device - Android Smartphone

To transfer pictures and videos between from a computer / PC to an Android smartphone.

Samsung Galaxy Note9 - Add / Remove Speed Dial Number

Here's how to add or remove a speed dial number on your Galaxy Note9.

Samsung Galaxy Note9 - Manage DTMF Tones

If you're calling into an automated system from your Galaxy Note9 and your dialpad entries aren't recognized, view this info.

Samsung Galaxy Note9 - Place a Conference Call

Here's how to place a conference call from your Galaxy Note9.

Samsung Galaxy Note9 - Turn Wi-Fi Calling On / Off

When turned on, Wi-Fi Calling may improve indoor call quality for your Galaxy Note9.

Samsung Galaxy Note9 - Turn Wi-Fi On / Off

Here's how to turn Wi-Fi for your Galaxy Note9 on or off.

Samsung Galaxy Note9 - View / Delete Call History

Here's how to view or clear the call history or delete individual calls from your Galaxy Note9.

Camera, Photos & Videos

Ensure Picture / Video Message does not Exceed File Size Limit

If you're having issues sending/receiving pictures and videos, here's some info regarding size limits.

Samsung Galaxy Note9 - Common Camera Settings

Here's info on common camera settings (e.g., flash, zoom, etc.) for your Galaxy Note9.

Samsung Galaxy Note9 - Move Media Files to / from Computer

Here's how to transfer pictures, videos or music files between your Galaxy Note9 and a computer.

Samsung Galaxy Note9 - Record and Share a Video

Here's how to record and send a video using your Galaxy Note9.

Samsung Galaxy Note9 - Share Picture from Gallery

Here's how to share a saved picture from your Galaxy Note9.

Samsung Galaxy Note9 - Share Video from Gallery

Here's how to share a saved video from your Galaxy Note9.

Samsung Galaxy Note9 - Take and Share a Picture

Here's how to take and share a picture from your Galaxy Note9.

Samsung Galaxy Note9 - View Pictures / Videos

Here's how to view pictures and/or videos on your Galaxy Note9.

Supported file types for Picture / Video Messaging

Here's some info on supported file types for picture / video messages.

Computer/PC Connectivity

Resolve Windows Device Manager Conflicts

Here's how to resolve driver conflicts if your device doesn't properly interface with your computer.

Samsung Galaxy Note9 - USB Debugging Mode

Here's how to facilitate a connection between your Galaxy Note9 and a computer with the Android SDK.

Contacts

Samsung Galaxy Note9 - Contact Display Options

Here's how to configure how your contacts display on your Galaxy Note9.

Export Contact / Address Book Info to.CSV Files - Microsoft Windows Mail / Microsoft Outlook

Here's how export contacts from your device to comma-separated value (.csv) files via Microsoft Windows Mail / Microsoft Outlook.

Push to Talk Plus - Add a Contact

Here's how to add a contact using Push to Talk Plus.

Samsung Galaxy Note 9 - View Contact Sync Source

Here's how to view where a phonebook contact on your Galaxy Note9 was imported from.

Samsung Galaxy Note9 - Add a Contact

Here's how to add a contact to your Galaxy Note9.

Samsung Galaxy Note9 - Delete a Contact

Here's how to delete a contact from your Galaxy Note9.

Samsung Galaxy Note9 - Edit a Contact

Here's how to edit a contact on your Galaxy Note9.

Samsung Galaxy Note9 - Link / Unlink Contacts

Here's what to do if you have duplicate or missing contacts or you'd like to link or unlink them.

Samsung Galaxy Note9 - Send Contact via Bluetooth

Here's how to send a contact on your Galaxy Note9 via Bluetooth.

Data

Samsung Galaxy Note9 - Allow / Deny Data Roaming

Here's how to turn data roaming for your Galaxy Note9 on or off.

Samsung Galaxy Note9 - Manage Data Usage

Here's how to change the data usage cycle and set data warnings and/or limits on your Galaxy Note9.

Samsung Galaxy Note9 - Turn Data On / Off

Here's how to turn mobile data for your Galaxy Note9 on or off.

Date & Time

Samsung Galaxy Note9 - Set Date and Time

If your Galaxy Note9 shows the incorrect date and/or time, here's how to correct it.

Device ID & Info

Check for Physical Damage

Here's how to help determine if your device has damage.

My Verizon Website - View Device Info

Here's how to view info (e.g., model, SIM number, trade-in value, etc.) for a device on your account via the My Verizon website.

Samsung Galaxy Note9 - View MAC Address

Here's how to view the Wi-Fi MAC address on your Galaxy Note9.

Samsung Galaxy Note9 - View Phone Number

Here's how to view the phone number for your Galaxy Note9.

View Device ID - Samsung Galaxy Note9

Here's how to find the device ID (IMEI) for your Galaxy Note9.

Device Settings

Samsung Galaxy Note9 - Adjust Brightness / Display Settings

Here's how to adjust screen brightness and other display settings (e.g., screen mode, screen timeout, etc.) for your Galaxy Note9.

Samsung Galaxy Note9 - Manage Do Not Disturb Settings

If your Galaxy Note9 isn't receiving calls or alerts for texts and email, here's how to check Do Not Disturb settings.

Samsung Galaxy Note9 - Reset All Settings

If your Galaxy Note9 crashes, resets or runs slow, or apps freeze or cause the device to reset, view this info.

Samsung Galaxy Note9 - Touch Screen Settings

Here's how to adjust the touch screen sensitivity for your Galaxy Note9.

Samsung Galaxy Note9 - Turn Airplane Mode On / Off

To turn Verizon network services on/off or if they aren't functioning on your Galaxy Note9, view this info.

Samsung Galaxy Note9 - Turn Download Booster On / Off

Here's how to turn 'Download booster' for your Galaxy Note9 on or off.

Samsung Galaxy Note9 - Turn Screen Inversion On / Off

Here's how to reverse the color scheme on your Galaxy Note9.

Samsung Galaxy Note9 - View Device Screen on TV

Here's how to share your screen or media files with another screen (TV, game console, etc.) using your Galaxy Note9.

Turn Screen Rotation On / Off - Samsung Galaxy Note9

Here's how to check settings if the display on your Galaxy Note9 doesn't rotate or flip.

Email/Gmail

Gmail for Android - View Messages

Here's how to view a Gmail message on your Android smartphone / tablet.

Samsung Galaxy Note9 - Add a Personal / Corporate Email Account

Here's how to set up a personal / corporate email account on your Galaxy Note9.

Samsung Galaxy Note9 - Compose and Send Email Message

Here's how to create and send an email message from your Galaxy Note9.

Samsung Galaxy Note9 - Delete Email Messages

Here's how to delete email messages from your Galaxy Note9.

Samsung Galaxy Note9 - Email Account Common Settings

Here's info on common personal email settings (e.g., account name, etc.) for your Galaxy Note9.

Samsung Galaxy Note9 - Email Account Data Usage Settings

Here's how to modify data usage options for a personal email account on your Galaxy Note9.

Samsung Galaxy Note9 - Email Account Notification Settings

Here's how to manage notifications for a personal email account on your Galaxy Note9.

Samsung Galaxy Note9 - Email Account Password and Server Settings

Here's how to update personal email password and server settings for your Galaxy Note9.

Samsung Galaxy Note9 - Email Account Signature Settings

Here's how to enter or edit the personal email signature on your Galaxy Note9.

Samsung Galaxy Note9 - Email Account Sync Frequency Settings

Here's how to adjust the personal email sync frequency settings on your Galaxy Note9.

Samsung Galaxy Note9 - Manage Corporate Email Settings

Here's how to update work email settings for your Galaxy Note9.

Samsung Galaxy Note9 - Perform a Gmail Sync

Here's how to sync Google email, contacts, calendar, etc. on your Galaxy Note9.

Samsung Galaxy Note9 - Remove Gmail Account

Here's how to remove a Gmail (Google) account from your Galaxy Note9.

Samsung Galaxy Note9 - Remove a Personal / Corporate Email Account

Here's how to delete a personal / corporate email account from your Galaxy Note9.

Samsung Galaxy Note9 - View and Reply to an Email Message

Here's how to view and reply to an email message from your Galaxy Note9.

Update the Gmail Password - Android

Here's how to update the password for your Gmail account from your Android device.

Find My Phone

Find My Device - Android - Remotely Erase Device

Here's info on how to remotely locate and erase your Android device.

Find My Device - Android - Remotely Lock Device

Here's how to use Find My Device to remotely locate and lock your device.

Find My Device - Android - Remotely Ring Device

Here's how to make your Android device remotely ring so you can locate it.

Turn Find My Device On / Off - Android

Here's info on how to remotely locate, lock, ring or erase your Android device.

GPS & Location Based Services

GPS Location Settings - Android

Here's how to view / change GPS location settings, which can affect battery life and location accuracy.

Samsung Galaxy Note9 - Turn GPS Location On / Off

Here's how to turn GPS location for your Galaxy Note9 on or off.

Gestures & Motions

Samsung Galaxy Note9 - Motions and Gestures

Here's how to manage motion-activated services for your Galaxy Note9.

Google Backup & restore

Samsung Galaxy Note9 - Google Backup and Restore

Here's how to ensure your Gmail, contacts, apps, etc. are backed up on your Galaxy Note9.

Home Screen

Samsung Galaxy Note9 - Customize Your Home Screen

Here's how to add / remove Home screen items (widgets, apps or folders) and set the wallpaper on your Galaxy Note9.

Samsung Galaxy Note9 - Home Screen Settings

Here's how to change the default Home screen settings on your Galaxy Note9.

Samsung Galaxy Note9 - Mode Change

Here's how to change the Home screen layout on your Galaxy Note9 if it looks different.

Samsung Galaxy Note9 - View / Manage Home Screen Panels

Here's how to view / add / remove panels and set a default Home screen panel for your Galaxy Note9.

Hotspot

Samsung Galaxy Note9 - Change Mobile / Wi-Fi Hotspot Password

Here's how to change the Mobile / Wi-Fi Hotspot password on your Galaxy Note9.

Samsung Galaxy Note9 - Configure Broadcast Settings - Mobile / Wi-Fi Hotspot

Here's how to check settings if you're having issues connecting to the Mobile Hotspot on your Galaxy Note9.

Samsung Galaxy Note9 - Manage Mobile / Wi-Fi Hotspot Settings

Here's how to configure Mobile / Wi-Fi Hotspot Settings (e.g., password, network name, etc.) on your Galaxy Note9.

Samsung Galaxy Note9 - Turn Mobile / Wi-Fi Hotspot On / Off

Here's how to turn Mobile Hotspot for your Galaxy Note9 on or off.

Internet & Web Browser

Power Cycling and Launching Mobile Web Browser

Here's how to power cycle your device and access the Mobile Web 2.0 browser on your device.

Language

Samsung Galaxy Note9 - Language Selection

Here's how to change the language used on your Galaxy Note9.

Lock, Unlock, Password & Security

Device Locking FAQs

To prevent identity theft and fraud, devices bought from Verizon are locked and cannot be used on another carrier's network for the first 60 days after purchase.

How to Set Lock Screen Notifications - Samsung Galaxy Note9

Here's how to manage how notifications appear on your Galaxy Note9 when the screen is locked.

Samsung Galaxy Note9 - Add Additional Fingerprints

Here's how to add additional fingerprints for security to your Galaxy Note9.

Samsung Galaxy Note9 - Enable / Disable / Modify Screen Lock

Here's how to set up, change or disable the screen lock option (e.g., password, pattern, etc.) for your Galaxy Note9.

Samsung Galaxy Note9 - Manage Screen Lock Settings

Here's how to configure the screen lock settings for your Galaxy Note9.

Samsung Galaxy Note9 - Remove Saved Fingerprints

Here's how to delete a saved fingerprint from your Galaxy Note9.

Samsung Galaxy Note9 - Set Up Face Recognition

Here's how to set up a facial recognition scan to access your Galaxy Note9.

Samsung Galaxy Note9 - Set Up Fingerprint Recognition

Here's how to set up fingerprint recognition on your Galaxy Note9.

Samsung Galaxy Note9 - Set Up Iris Recognition

View this info to set up or remove Iris recognition, which unlocks your Galaxy Note9 using a scan of your eye.

Samsung Galaxy Note9 - Unlock Screen

Here's how to unlock the screen on your Galaxy Note9.

Memory/Storage

Samsung Galaxy Note9 - Check Device Storage

Here's how to check available space if your Galaxy Note9 runs slow / crashes, apps freeze or you can't save media.

Samsung Galaxy Note9 - Format SD / Memory Card

Here's how to erase all data on the SD / memory card in your Galaxy Note9.

Samsung Galaxy Note9 - Insert or Remove SD / Memory Card

Here's how to insert or remove an SD / Memory card for your Galaxy Note9.

Samsung Galaxy Note9 - Move Files from Internal Storage to SD / Memory Card

Here's how to move files from internal storage on your Galaxy Note9 to an SD / memory card.

Samsung Galaxy Note9 - Use a USB Connector

Here's how to connect other types of USB cables or devices to your Galaxy Note9.

Video: Samsung Galaxy Note9 - Inserting an SD Card
(length: 0:34)
Learn how to insert an SD card into your Galaxy Note9 to get extra memory on your phone for music, apps or pictures.
Length: 0:34

Music

Move Music to Device - Android™ Smartphone

To transfer music files from a computer to an Android smartphone.

Navigating & Multitasking

Samsung Galaxy Note9 - Use Multi Window

Here's how to use two apps simultaneously on your Samsung Galaxy.

Near Field Communication (NFC)

How to Turn NFC On / Off - Samsung Galaxy Note9

Here's how to turn NFC on or off so compatible apps can transfer files from your Galaxy Note9.

Samsung Galaxy Note9 - Manage Contactless Payments

Here's how to use the 'Tap & pay' service with your Galaxy Note9.

Samsung Galaxy Note9 - Transfer Data via Android Beam

Here's how to wirelessly transfer data from your Galaxy Note9 to another NFC-capable device.

Samsung Galaxy Note9 - Turn Android Beam On / Off

Here's how to enable Android Beam and transfer files from your Galaxy Note9 to other NFC-capable devices.

Operating System & Software

How to Install Device Software Update - Samsung Galaxy Note9

Here's how to check for and install software updates on your Galaxy Note9.

How to Perform a Factory Data Reset (Powered Off) - Samsung Galaxy Note9

Here's how to factory / hard reset your Galaxy Note9 if the screen freezes or call, app, audio or sync issues occur and the device won't start up.

How to View Software Version - Samsung Galaxy Note9

Here's how to view the software version your Galaxy Note9 is running.

Samsung Galaxy Note9 - Factory Data Reset (Powered On)

Here's how to factory / hard reset your Galaxy Note9 if the screen freezes or call, app, audio or sync issues occur.

Samsung Galaxy Note9 Software Update

Get instructions on downloading the latest software update for performance improvements to your Galaxy Note9, including current Android security patches.

S Pen

Samsung Galaxy Note9 - Configure S Pen Settings

Here's how to configure S Pen settings (e.g., Pointer, Sound, Vibration, etc.) on your Galaxy Note9.

Video: Samsung Galaxy Note9 - Pairing the S Pen
(length: 0:38)
Watch this video to get instructions on how to pair an S Pen to your Note9.
Length: 0:38

SIM Card

Samsung Galaxy Note9 - Enable / Disable / Modify SIM PIN

Here's how to change the SIM PIN for your Galaxy Note9 or turn it on or off.

Insert / Remove SIM Card - Samsung Galaxy Note9

Here's how to properly insert or remove a SIM card for your Galaxy Note9.

SIM and eSIM FAQs

Learn how to setup and activate a new SIM card. Replace a lost card or install a new one when you bring your own device (BYOD) and switch to Verizon mobile.

Samsung Galaxy Note9 - View SIM Card Number

Here's how to view the SIM card number associated with your Galaxy Note9.

Unblock SIM PIN - Android Smartphones / Tablets

Here's how to unblock the SIM PIN for your Android smartphone / tablet.

Sounds, Volume & Audio

How to Record and Play File - Voice Recorder - Samsung Galaxy Note9

Here's how to record and play a sound file on your Galaxy Note9.

Samsung Galaxy Note9 - Set Ringtones / Notification Sounds

Here's how to select or change ringtones / notification sounds on your Galaxy Note9.

Samsung Galaxy Note9 - Turn Off All Sounds

Here's how to turn off / silence all sounds on your Galaxy Note9.

Samsung Galaxy Note9 - Use Speakerphone

Here's how to utilize the speakerphone functionality on your Galaxy Note9.

Samsung Galaxy Note9 - Vibrate Mode

Here's how to turn vibrate mode for your Galaxy Note9 on or off.

Samsung Galaxy Note9 - Volume Controls

Here's how to adjust the volume if your Galaxy Note9 doesn't vibrate or play sounds when receiving calls / messages.

Status Indicators/Lights

Samsung Galaxy Note9 - View Signal Strength

Here's how to view signal strength on your Galaxy Note9.

Text & Multimedia Messaging

Cancel Text Messaging Subscriptions

Here's how to cancel text messaging subscriptions from your phone.

Deregister iMessage - Cannot Send/Receive SMS/MMS On a Non-Apple Device

Here's info to help If you're unable to send or receive SMS / MMS messages on a Non-Apple device.

Mute / Unmute Messages

Here's how to mute or unmute a conversation via Verizon Messages (Message+) or iMessage.

Report Spam Messages

Here's how to report Spam messages if you are receiving unwanted text messages.

Samsung Galaxy Note9 - Set Default Messaging App

Here's how to set the default text messaging app on your Galaxy Note9.

Samsung Galaxy Note9 - Set Up SOS Messages

Here's how to set up SOS messages on your Galaxy Note9 for use in an emergency situation.

Samsung Galaxy Note9 - Turn Premium SMS Permissions On / Off

Here's how to change permissions to allow or block sending premium texts from your Galaxy Note9.

Texting FAQs - International messaging & email to text

Learn how to fix text messaging problems by powering off/on, resetting network settings or using our Troubleshooter.

Tips, Tricks & Shortcuts

Samsung Galaxy Note9 - Capture a Screenshot

Here's how to capture a screenshot on your Galaxy Note9.

Samsung Galaxy Note9 - Set Up Printing

Here's how to set up and add a printer to your Galaxy Note9.

Visual & Hearing Accessibility

Accessibility Settings - Android

Here's how to configure common accessibility settings for your Android smartphone or tablet.

Configure TalkBack / Screen Reader Settings - Android

Here's how to configure TalkBack / Screen reader settings for your Android smartphone or tablet.

How to Manage RTT Settings - Samsung Galaxy Note9

Here's how to use the real-time text (RTT) feature on your Galaxy Note9.

Magnification Gestures / Touch Zoom - Android

Here's how to configure your magnification gestures on your Android smartphone or tablet.

Samsung Galaxy Note9 - Turn One-Handed Operations On / Off

Here's how to turn one-handed operations for your Galaxy Note9 on or off.

Turn Assisted Dialing On / Off - Samsung Smartphones

Here's how to check if you're getting an error message when placing calls.

Wi-Fi & Network

How to Reset Network Settings - Samsung Galaxy Note9

Here's how to reset settings if your Galaxy Note9 can't connect to data or send / receive messages.

Samsung Galaxy 9 - Network Mode Settings

Here's how to change the network mode selection setting on your Samsung Galaxy.

Samsung Galaxy Note9 - Add a Virtual Private Network

Here's how to add a virtual private network (VPN) to your Galaxy Note9.

Samsung Galaxy Note9 - Add a Wi-Fi Network

Here's how to connect your Galaxy Note9 to a Wi-Fi network.

Samsung Galaxy Note9 - Auto Switch Between Wi-Fi & Mobile Data Networks

Here's how to allow your Galaxy Note9 to auto-switch between Wi-Fi and mobile data.

Samsung Galaxy Note9 - Remove Wi-Fi Connection

Here's how to remove a saved Wi-Fi network from your Galaxy Note9.

Samsung Galaxy Note9 - Tethered Modem Connection

Here's how to use your Galaxy Note9 as a modem to connect to the internet via USB or Bluetooth.

Samsung Galaxy Note9 - Turn Wi-Fi Calling On / Off

When turned on, Wi-Fi Calling may improve indoor call quality for your Galaxy Note9.

Samsung Galaxy Note9 - Turn Wi-Fi On / Off

Here's how to turn Wi-Fi for your Galaxy Note9 on or off.