Session Status

Due to inactivity, your session will end in approximately 2 minutes. Extend your session by clicking OK below.

Due to inactivity, your session has expired. Please sign in again to continue.

Transfer Contacts Between Basic Phones

2026-10-05 07:13:23.143

Transfer Contacts Between Basic Phones

Follow these steps to transfer your contact list between basic phones quickly and simply.

Before you begin

To successfully transfer all your contacts, ensure you've backed up your old phone via Verizon Cloud before activating your new phone. Backup Assistant is no longer supported.
If your old basic phone isn't working, any contacts that you've backed up can be restored to your new phone.

Steps

  1. From the main screen of your old basic phone, select
    Menu
    .
    Use the 5-way navigation pad to highlight and the center/OK button to select.
  2. Navigate:
    Verizon Apps
    Cloud
    .
  3. Press the
    left soft key
     to select
    Back Up Now
    .
  4. Once the backup process is complete on the old phone, turn it off to ensure that it doesn't interfere with restoring data to your new phone.
  5. If necessary, activate your new phone.
  6. From the main screen of the new basic phone, select
    Menu
    .
  7. Navigate:
    Verizon Apps
    Cloud
     then follow the onscreen instructions.
  8. It may take several minutes to download all your contacts to the new phone. Once the phone displays 'Backed Up', check the number of contacts.