Apple Watch Troubleshooting Power and Charging Issues
Apple Watch
Troubleshooting Power and Charging IssuesTo keep your Apple Watch® reliably powered, knowing how to troubleshoot charging and power problems can save you time and frustration.
Steps
- Check the charging cable for damage.
- If the watch won't power on, press and hold thePower buttonfor 5-10 seconds.If the device powers on, but doesn't hold a charge, power cycle the device then charge fully and re-test.
- Ensure a manufacturer-approved charging cable is used to avoid extended charging times or other charging issues.
- While connected to the wall charger, attempt to power on the device.If device doesn't power on, wait 1-2 minutes then re-test.
- Verify the device and/or charger display the appropriate charging / LED indicator.If the battery is extremely low, the display may remain blank for up to 5 minutes before a low battery image appears. It may take 15 minutes to 2 hours before the device can be powered up.
- Attempt to power on the device using a different manufacturer-approved charger, if available.
- If the device still won't power on, trickle charge using a manufacturer-approved USB cable plugged into a computer. Many times devices that are completely dead recover after 45 minutes to 2 hours using this trickle-charge method. After the device recovers, finish charging by plugging into a wall outlet.