Samsung Galaxy S10 / S10+ / S10e Power Up in Safe Mode
Samsung Galaxy S10 / S10+ / S10e
Power Up in Safe ModeSafe Mode is a diagnostic state on your Galaxy S10 / S10+ / S10e that only runs system apps so you can isolate if a third-party app is causing freezing or slowness.
Before you begin
An alternate method is available if the device can be powered on and is responsive.
Steps
- With the device powered off, press and hold thePower buttonuntil the device vibrates and the 'Samsung Galaxy' screen appears then release.
- With Samsung Galaxy still onscreen, press and hold theVolume down button.
- Continue to hold theVolume down buttonuntil 'Safe mode' appears in the lower-left of the unlock or Home screen then release.
- With Safe Mode enabled, test device and app functionality.