My Verizon app File an Insurance Claim
My Verizon app
File an Insurance ClaimIf your device is lost, stolen or damaged, you can quickly file a claim through the My Verizon app. This guided process is the fastest way to get your claim submitted and begin the replacement process.
Before you begin
If the device is lost or stolen, suspend the device to prevent unauthorized use or charges.
The option is only available if a line is enrolled in device protection.
Steps
- Open theMy Verizon app.
- From the Me tab, tapManage products & plan perks.
- Tap the current device protection (e.g., Wireless Phone Protection, Verizon Home Device Protect, etc.).
- TapFile a claim.
- Enter the applicable mobile number, tapGet Startedthen follow the onscreen prompts to complete the claim.