Alcatel Avalon™ V - Power Up in Safe Mode
Safe mode is a diagnostic state on your Avalon V that only runs system apps so you can isolate if a third-party app is causing freezing or slowness.
- Ensure the device is powered off.An alternate method is available if the device can be powered on and is responsive.
- Press and hold thePower buttonon the right edge to power on the device.
- When the 'Hello' logo appears, press and hold theVolume Down button.
- When the device displays Safe Mode in the lower-left, release theVolume Down button.
- With Safe Mode enabled, test device and app functionality. If the previous issue fails to occur, the cause has been isolated to a third-party app and all recently installed or updated apps should be uninstalled.
- Power cycle device to disable Safe Mode then reinstall and test each app one at a time to identify which app is causing the problem.