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Sonim XP8 - Check for Physical Damage

2026-10-04 06:45:26.189

Sonim XP8 - Check for Physical Damage

Here's how to check for physical damage on your Sonim XP8.
If damage is found:
  • Sonim offers a 3-Year warranty on the XP8 device.
    • The Sonim warranty (2 additional years post the Verizon Wireless warranty period):
      • During year 1, Sonim refers the customer to Verizon Wireless for warranty issues.
      • At the end of year 1, contact Sonim support for warranty issues.
  • Sonim's 3-year warranty covers any damage e.g., cracked screens, water damage, physical damage etc.

Water Damage Indicator - Phone

  1. The indicator is located in the battery tray:
    • Liquid Damage Indicator (LDI) in white means normal condition.
    • Liquid Damage Indicator (LDI) in red means liquid detected.

Water Damage Indicator - Battery

  1. The indicator is located on the battery:
    • Liquid Damage Indicator (LDI) in white means normal condition.
    • Liquid Damage Indicator (LDI) in red means liquid detected.