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Sonim XP8 - Factory Data Reset (Powered Off)

2026-10-13 14:38:52.895

Sonim XP8 - Factory Data Reset (Powered Off)

Here's how to factory / hard reset your Sonim XP8 if the screen freezes or call, app, audio or sync issues occur and the device won't start up.
  • Perform a factory data reset only if necessary as it removes your Google™ account and all data including system data, app data and media.
  • For devices with Android™ Device Protection turned on, it's imperative Google sign-in credentials are known prior to completing a factory reset with the device powered off. If credentials are unknown, do one of the following:
  • If a pattern, PIN, etc. is or has ever been set up on the device, Google account sign-in is required during initial setup.
  1. Ensure the device is powered off.
    If the device is responsive and can be powered on, the preferred reset method should be performed.
  2. Press and hold the
    Volume Up button
     and the
    Power button
     on the left edge of the device simultaneously then release the Power button when the device vibrates.
  3. Release the Volume Up button when the Android icon and 'No Command' appears on the screen.
  4. Press and hold the
    Power Button
     then press and release the
    Volume Up Button
    . Release the Power button when the when the Android Recovery screen appears.
  5. From the Android Recovery selection screen, select
    Wipe data/factory reset
    .
    Utilize the volume buttons to cycle through the available options and the power button to select.
  6. From the Android system recovery screen, select
    Yes
    .
  7. Select
    Reboot system now
    .
    Allow several minutes for the reboot process to complete.
    If needed, set up your device.