Alcatel Avalon V - Power Up in Safe Mode

Safe mode is a diagnostic state on your Avalon V that only runs system apps so you can isolate if a third-party app is causing freezing or slowness.

Ensure the device is powered off.

An alternate method is available if the device can be powered on and is responsive.

Press and hold the

Power button

on the right edge to power on the device.

When the 'Hello' logo appears, press and hold the

Volume Down button

When the device displays Safe Mode in the lower-left, release the Volume Down button
.

With Safe Mode enabled, test device and app functionality. If the previous issue fails to occur, the cause has been isolated to a third-party app and all recently installed or updated apps should be uninstalled.

Power cycle device to disable Safe Mode then reinstall and test each app one at a time to identify which app is causing the problem.

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Alcatel Avalon ™ V - Power Up in Safe Mode