Alcatel GO FLIP™ V - Factory Data Reset (Powered Off)
Here's how to factory / hard reset your GO FLIP V if the screen freezes or call, app, audio or sync issues occur and the device won't start up.
A Factory Data Reset:
- is the last resort for troubleshooting.
- erases all data and restores preferences to factory default specifications.
- is only recommended when the existing data has been backed up or is unwanted.
- Ensure the device is powered off.If the device is responsive and can be powered on, the preferred reset method should be performed.
- Simultaneously press and hold thePWR/END key
and the
Volume up buttonuntil you see the 'Recovery' screen appear. - Highlight then selectWipe data/Factory data reset.Utilize the Volume buttons to highlight and the PWR/END key to select.
- From the 'Wipe all user data' screen, highlight and selectYes.If needed, set up your device.