Disable the Digital Secure app
If your device doesn't give you the option to uninstall Digital Secure, follow these quick steps to disable the app and keep it completely inactive.
Before you begin
The below steps are only applicable to Android™ devices.
Steps
- From a Home screen do one of the following:
- Navigate: .
- Navigate: .
- Locate then tap theDigital Secure app.If necessary, tapSee all apps.
- View the version number at the bottom. If any of the version numbers listed below are installed, proceed to disable the app. If the versions listed are not installed, then no action is needed.
- 6.11.0.808
- 6.11.0.805
- 6.11.0.568
- 6.11.0.550
- TapDisable.
- If prompted, tapYesorDisable appto confirm.
- To uninstall updates, tap the3-dot Menuthen tapUninstall updates.
- Once disabled, install the Verizon Protect app.