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Stream TV - Restart / Soft Reset

2026-10-10 23:10:02.991

Stream TV - Restart / Soft Reset

Here's how to restart your 1st-generation Stream TV if it crashes or resets, freezes or runs slow.
A soft reset (restart) can resolve issues like continuous resetting / rebooting, device crashing, freezing, device locks up and screen doesn't respond.
  • A soft reset (turning the device off then back on) is similar to restarting a desktop computer and is one of the first steps in troubleshooting a device. In most cases, a soft reset won't affect data on the device.
  • The steps below apply to the original Stream TV, which can be identified by the Ethernet port on the back of the device. If you have the 2nd-generation Stream TV model, refer to Stream TV - Restart / Soft Reset.
    Ethernet port on back of device

Preferred Method

  1. If necessary, press the
    Home button
     Home button on your Stream TV remote to wake up your device.
  2. From the Stream TV Home screen, select the
    Settings menu
     Settings menu icon (upper-right).
    Utilize 5-way navigation pad on the remote to highlight and the center (OK) button to select.
  3. Navigate:
    Android TV settings
    Device Preferences
    About
    .
  4. Select
    Restart
    .
  5. To confirm, select
    Restart
    .

Alternate Method

  1. Remove the power adapter from the device and wait approximately 10 seconds prior to re-inserting it.
    Power cable back of device