Software Upgrade Assistant OnePlus Software Update
Software Upgrade Assistant
OnePlus Software UpdateGet the latest software for your OnePlus device when over-the-air updates fail. Use the Software Upgrade Assistant (SUA) on your computer to install essential updates.
Before you begin
The Software Upgrade Assistant (SUA) must be installed on a compatible computer.
The Windows and Mac process is virtualy the same; however, there may be some slight variations. The software update process may take up to 30-90 minutes. Do not disconnect the device from the computer during the repair process.
Ensure your device is powered on then connect it to a compatible computer using the supplied USB cable.
The most recent software version becomes available on the SUA/SRA tool within a week of a new software update. During this time, the SUA/SRA is unavailable for usage.
If the update fails to install, please refer to the Software Repair Assistant for further assistance.
Automatic Launch
- A pop-up is presented on the taskbar informing that new software is available.The software update downloads automatically.
- When the download is complete, clickUpgrade now.
Manual Launch
- From the Windows or Mac desktop, tap or click theUtility Launcher icon / Launch Assistant.For Windows, the Utility Launcher icon is located on the desktop, not the screen with tiles. If tiles are present, click on the Windows start button (located in the bottom-left) to show the Windows desktop.
- Click theSoftware Upgrade Assistant launcher icon.
- When the Welcome! screen appears, if you haven't already, plug your device into the laptop/computer and tap or clickNext.
- From the Ready to start? screen, tap or clickStart Update.
- When the software upgrade process has completed, clickFinish.