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2025-05-16 00:02:19.142

Samsung Galaxy Note20 5G / Galaxy Note20 Ultra 5G - Activate / Set Up Device

These steps guide you through setting up and customizing your Galaxy Note20 5G / Galaxy Note20 Ultra 5G for everyday use.
If you need to transfer contacts and media from one device to another, follow these step-by-step instructions before activating your new Galaxy Note20 5G / Galaxy Note20 Ultra 5G.
For info on prepaid service activation, refer to Set up Verizon Prepaid Service.
  1. Ensure a 5G SIM card is inserted into the device prior to powering on.
    To avoid potential activation / service issues, don't insert a 4G SIM card.
    5G devices purchased from Verizon include a pre-installed 5G SIM card.
    5G SIM card SIM number
  2. If powered off, press and hold the
    Power button
     (upper-right edge) until the Samsung Galaxy screen appears then release.
  3. Select the appropriate language then tap
    Start
    .
    Welcome screen
  4. To continue, select (check) the following then tap
    Next
     (lower-right):
    Review the info before continuing.
    • Terms and conditions
      Must be selected to continue.
    • Privacy Policy
      Must be selected to continue.
    • Send Diagnostic data (optional)
    • Information Linking (optional)
    Terms and Conditions screen
  5. Ensure the appropriate mobile number is listed then tap
    Next
    .
    If prompted, enter the Account PIN then follow the on-screen prompts (see Account PIN FAQs for additional info).
    If activating a new phone, ensure the old phone is powered off.
    Phone activation screen
  6. Select and connect to a Wi-Fi network then tap
    Next
     to continue.
    Tap
    Skip
     to add Wi-Fi networks after setup is complete.
    Set up Wi-Fi screen
  7. From the 'Copy apps & data' screen, tap
    Next
    .
    If troubleshooting, don't restore the device until all testing has been completed.
    Ensure you have your old Android™  device, iPhone® or iPad® then tap
    Next
    .
    To skip the step, tap
    Don't copy
    .
    Copy apps & data
  8. Sign in to your existing Google™ account or create a new one.
    Tap
    Skip
     to add your Google account after setup is complete.
    Google sign-in screen
  9. If prompted, review the info then tap
    I agree
     to connect your phone number to your Google account.
    Google connect phone number screen
  10. Review the Google Terms of Service and Privacy Policy then tap
    I agree
    .
    Tap the blue links to view the corresponding documents.
    Google Terms and Conditions
  11. Tap the applicable switch(es) to turn on Switch on or off Switch off then tap
    Accept
     (lower-right).
    If necessary, swipe up to review additional services.
    Google Services screen
  12. Select a protection option then follow the on-screen prompts.
    Tap
    Not now
     to add a screen lock or set up face or fingerprint recognition after setup is complete.
    Protect your phone screen
  13. Review the info on the Google Assistant then tap
    Accept
    .
    If necessary, scroll to the bottom or tap
    More
    .
    Google Assistant screen
  14. From the "Acess your Assistant without unlocking your device' sfreen, follow the prompts then tap
    I agree
    .
    Tap
    Skip
     to bypass this step.
    Assistant on lock screen
  15. Tap the applicable switch(es) to turn the available options (e.g., Location info, Apps info) on or off then tap
    Accept
    .
    Verizon Services screen
  16. Review the info then tap
    Agree
    .
    Tap
    Skip
     to set up Verizon Cloud after setup is complete.
    Verizon Cloud screen
  17. Review the info on Digital Secure, tap the checkbox to allow then tap
    Accept
    .
    Tap
    Skip
     to bypass this step.
    Digital Secure screen
  18. Sign into your existing Samsung account or create a new one.
    Tap
    Skip
     to add a Samsung account after setup is complete.
    Samsung Account screen
  19. Tap the applicable switch(es) to turn on or off then tap
    Agree
    .
    Samsung services screen
  20. From the 'Setup Wizard is complete' screen, tap
    Done
    .
    Setup Wizard is complete screen